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atapi.sys file infected by rootkit.win32.tdss.d


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#1 fzbxvudu

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Posted 06 April 2010 - 05:51 AM

Been fighting this one for the last 24 hours and its time to send up the flare for help. Malwarebyte doesn't fix. Kaspersky's Anti-virus Removal Tool doesn't fix nor does it's TDSSKiller. Norman TDSS Cleaner comes up short also. Ran ComboFix and let it do its thing. There's probably something there but I am not skilled at interpreting the logs. Tried the atapi.sys swap technique that some have used with success. But on each reboot, the atapi file still comes up infected. I'm guessing there's a rogue out there somewhere that keeps executing on boot modding any new file.

Open to new ideas....

Edited by Budapest, 06 April 2010 - 05:58 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 techextreme

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Posted 06 April 2010 - 09:08 AM

At this point, I think this one is best left to the experts, so I'm going to refer you to the Virus, Trojan, Spyware, and Malware Removal Logs Forum.

Please read the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help in cleaning your computer. Once complete, post a link back to this forum so the HJT team knows what we have tried.

Please be patient as the HJT team is quite busy sometimes and it may take a day or even a few for someone to pickup your log but someone will get back to you.

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#3 tg1911

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Posted 07 April 2010 - 11:08 AM

Hello, fzbxvudu.
I've removed your DDS log, as this is not the proper forum for it.
Please follow the instructions posted by techextreme, and post your log to the Virus, Trojan, Spyware, and Malware Removal Logs Forum.
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#4 fzbxvudu

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Posted 07 April 2010 - 11:15 AM

Ok....a little bleary eyed from working through this. I wasn't clear that a new thread was needed after having my initial post moved from the same forum. Thanks for clarifying.

Edited by fzbxvudu, 07 April 2010 - 11:27 AM.


#5 Orange Blossom

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Posted 07 April 2010 - 05:28 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/307834/atapisys-infected-with-rootkitwin32tdssd/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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