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Not Genuine Windows?


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11 replies to this topic

#1 Start

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Posted 06 April 2010 - 02:44 AM

I used Windows 7 for quite a few months now without any problems related to the genuineness of my copy of win7. But recently, I installed the update relating to genuine advantage. I started to receive dialog boxes saying that my copy of windows is not genuine. But I am pretty sure it is, because the installation disk is shipped with my Lenovo laptop. What should I do other than buying a new copy of Win7?

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#2 bourkie

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Posted 06 April 2010 - 06:50 AM

I'm guessing you installed the kb971033 update, its a update that checks that your version of windows is genuine, but this update is also flagging systems that are genuine causing problems for some people, I wasn't able to find the link where I read this a few weeks back, if you search around you might people able to find some info on it.

Try contacting m$ of the place where you brought the laptop.

#3 groovicus

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Posted 06 April 2010 - 06:57 AM

Or call Microsoft. I doubt Lenovo will support problems with the operating system any more than Microsoft would support the hardware. The OS os still working though, right? It isn't shutting down on you?

Alternatively you can roll back the update, or if worse comes to worse, you can restore the operating system, but you will lose everything in the process.

#4 Start

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Posted 06 April 2010 - 11:06 AM

So far, I found out that nothing much is irritating regular uses, except for the dialog box mentioned above. But I really want to remove it. Is it possible to uninstall the update using Windows uninstaller or others, like Revo Uninstaller?

Thanks again everyone.

#5 Jacee

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Posted 06 April 2010 - 11:31 AM

Validate your copy of Windows 7 http://www.microsoft.com/genuine/validate/ValidateNow.aspx

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#6 Romeo29

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Posted 06 April 2010 - 10:01 PM

The said update KB971033 is a WGA update which changes system files to prevent someone cracking Windows 7 activation. This update makes the activation dynamic, checking for signatures from MS server every 90 days. But the signature update is not working for some users (as reported on some forums). Because of this sometimes a genuine system is flagged as pirated.

Even if you uninstall the update, your system will stay flagged as pirated. So no use uninstalling it.

#7 Start

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Posted 07 April 2010 - 03:21 AM

Validate your copy of Windows 7 http://www.microsoft.com/genuine/validate/ValidateNow.aspx


I ran the validator, but it says that my Windows is not genuine...

#8 groovicus

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Posted 07 April 2010 - 02:32 PM

@Romeo, so uninstalling the update does not roll back those changes? :huh:

#9 Romeo29

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Posted 07 April 2010 - 06:28 PM

Yes groovicus, many users have reported all over the internet that system stays flagged not-genuine even when they uninstall this update. Same thing happens even if they restore back to a restore point before this update. It may also be possible that these people were using anti-activation programs and this update detected it making the OS non-genuine permanently.

#10 Jacee

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Posted 08 April 2010 - 12:17 PM

I remember reading about this problem with Lenovo quite a while back:
http://forums.lenovo.com/t5/IdeaPad-Y-and-...uine/m-p/221519

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#11 hamluis

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Posted 09 April 2010 - 12:03 PM

Phone activation/contact should resolve it.

Louis

#12 keyboardNinja

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Posted 09 April 2010 - 07:30 PM

Phone activation/contact should resolve it.

Louis

That would be my first plan of action.

Hope you get it fixed, Start. :huh:
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