Windows keeps coming up with these little bubbles that say "you have new updates." One of these updates is Service Pack 2. Every time I download this service pack and attempt to install it, it gets all the way to the end and then says it could not install and is reverting changes. I went to Microsoft and went through the first three steps on this page:Microsoft Troubleshooting
First it tells you to download the stand alone pack. Then it tells you to download the System Update Readiness Tool (checkSUR). Whenever I go to install checkSUR it freezes. Then it says to disable and close all your firewalls and anti-spyware. I have Sunbelt Personal Firewall (free), Ad-Aware, and Spybot. This still does not allow me to install anything. Then it says to uninstall all these programs and try again. Do I really need to uninstall these? Such a hassle.