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Help Windows completely looks different


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14 replies to this topic

#1 dovedescent7

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Posted 05 April 2010 - 08:38 PM

Hi,recently i logged onto my computer and windows looks different.I am running xp pro.The x at the top right of internet explorer looks smaller and my start menu looks different.Scanned with norton 2010,malwarebytes and Nanoscanner or whatever its called.Cleaned up some stuff.It picked up an agent virus (from a keygen) and some little malware stuff but nothing that looked to crazy.I have screen shots of what im talking about and a few logs as per your extensive guide to posting here. That GMER thing is still scanning and who knows,that thing could take all night.I mite have to post that when its done sorry.But for now i have a hijackthis log and a dds log.Heres what i got.

SHOTS


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Edited by dovedescent7, 05 April 2010 - 08:41 PM.


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#2 Elise

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Posted 09 April 2010 - 05:18 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 dovedescent7

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Posted 09 April 2010 - 11:58 PM

OK...Looks like i got an auto response after no replies...That doesnt give me the warm cozies,maybe i should post my Combofix log in the "introductions" Section? whistling.gif Ok lets try this one more time BTW....I WAITED days before replying to this...someone had said to be patient,they will get to me...
ANYWHOOO.... Here is a BRAND new log for you all!This time its COMBOFIX. Anyone care to look?


In the meantime,i will be holding my breath thumbup.gif


By the way...I REALLY think i have a waaayyy hidden rootkit now... My computer is just barfing constantly PLEASE help me????????

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#4 Elise

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Posted 10 April 2010 - 03:27 AM

There's no need for the attitude here. We give everyone a reply, as you can see its 3-4 days which is a reasonable delay, given the fact you get free and one-to-one help.

If you want to continue this thread, please post the requested logs.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 dovedescent7

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Posted 10 April 2010 - 03:30 AM

Silly me.What was i thinking posting that..Kk will delete post asap....

#6 Elise

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Posted 10 April 2010 - 04:50 AM

Please post the requested logs.

regards, Elise


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#7 dovedescent7

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Posted 10 April 2010 - 02:19 PM

gmer log and thank you for your help...really

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#8 Elise

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Posted 10 April 2010 - 02:37 PM

Okay, please post me both OTL logs as well.

regards, Elise


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#9 dovedescent7

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Posted 10 April 2010 - 02:45 PM

yes im doing that now sorry my computer is acting up

#10 dovedescent7

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Posted 10 April 2010 - 02:58 PM

Extra and OTL log

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#11 Elise

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Posted 10 April 2010 - 03:12 PM

Hello again,

I don't see a lot wrong in your logs. Combofix only fixed some minor issues, OTL and GMER look both quite clean.

P2P WARNING
-------------------
Going over your logs I noticed that you have uTorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


I notice the presence of Registry Mechanic Registry Cleaner on your pc.

I don't personally recommend the use of ANY registry cleaners.
Here is an excerpt from a discussion on regcleaners
QUOTE
Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference
If it doesn't work properly you may end up with an expensive doorstop.


http://miekiemoes.blogspot.com/2008/02/reg...weaking_13.html
http://forums.whatthetech.com/Regcleaner_t42862.html


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please launch MBAM and update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#12 dovedescent7

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Posted 10 April 2010 - 03:21 PM

K registry cleaner deleted.... oh well.I will run mbam again after update and post...Im wondering if its my fresh install of sp3 xp pro.I actually cant stand it..Tried to delete sp3 pack and i cant find it,to delete it...So...yeah....im thinking just total reinstall at this point..Its really not running right at all.Cpu usage is way to high,like using 100% with no prgms running,not even IE.Blah....and this morning i switched from 1gb ram to 4....(just got it in mail today thumbup.gif ) but its not even noticeable with all the issues im having
sad.gif k well thank you for the time and effort..

#13 Elise

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Posted 10 April 2010 - 03:31 PM

QUOTE
and this morning i switched from 1gb ram to 4....
XP does not support this amount of RAM (only 64 bit XP and then barely).

1 or 2 GB or RAM really should be enough.

Also, Service Pack 3 should not cause any issue

regards, Elise


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#14 Elise

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Posted 17 April 2010 - 01:50 PM

Hello, are you still there?

regards, Elise


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#15 Elise

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Posted 26 April 2010 - 02:10 PM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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