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Error connecting to AOL dial up


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#1 SuperSam

SuperSam

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Posted 19 September 2005 - 09:08 AM

OS-XP Home SP2
Computer- Inspiron I600M


While connecting to AOL on dial up, I get the error msg 46-NPQE. AOL and Dell techs unable to help. Uninstalled and reinstalled the AOL software. Issue unresolved. Performed System Restore. No change. Pls help.

Sam.

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#2 Animal

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Posted 19 September 2005 - 01:11 PM

SuperSam,

First let me say Welcome to BC. I hope you will find your experience helpful, now as well as in the future.

I find it a little unusual that AOL cannot assist you with their own error code. Error Code 46-NPQE: This code is an AOL connectivity code. I know you have uninstalled and reinstalled AOL. Have you tried repair from Add/Remove programs? Go to Add/Remove programs> select AOL Connectivity> change/remove> then select repair, make sure you are closed out of AOL software before starting. Also reboot prior to relaunching AOL after the repair. Hopefully this will work.

Be (Connectivity) Safe

Da Animal

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