Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Am I infected...Help


  • Please log in to reply
13 replies to this topic

#1 mjoycomp

mjoycomp

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 05 April 2010 - 06:25 PM

Signed on to my computer the other day an a software program called Vista Defender Pro started running and said that I was infected. Went to my task manager and shut down. But now all of my hot links on my desk top do not work. Also I tried to do a restore point but was unable to actual restore, got an error that said unable to restore after it looked like it was going to restore. I have norton firewall and ran my norton virus scan, the virus updates are current. Also I download Malwarebytes (free version) and ran it....I recieved 32 ad-ware items but nothing super serious. Can you all help me out?

Thanks

MJ

BC AdBot (Login to Remove)

 


#2 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 08 April 2010 - 05:36 PM

I posted and I haven't heard anything. Do I need to give different information or something else?
Thanks,
MJ

#3 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 08 April 2010 - 05:39 PM

See this guide:

http://www.bleepingcomputer.com/virus-remo...irus-vista-2010
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 11 April 2010 - 12:49 PM

Running Malwarebytes now...

Edited by mjoycomp, 11 April 2010 - 01:26 PM.


#5 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 11 April 2010 - 04:32 PM

I opened a few programs, and the Vista Defender Pro didn't appear to to start, but Task Manager showed that it was running. After the malwarebytes installed, an error message popped up " An error has occurred. Please report this error code to our support team. MBAM_ERROR_UPDATING (12007, 0, WinHttpSend Request)", but the scan screen came up and I ran a full scan. It said there was nothing infected, but the Virus disappeared from the Task Manager. The shortcuts on the desktop still will not open (the "Open With" window pops up), and if I try to run a program from the list, it says "This file does not have a program associated with it for performig this action. Create an association in the Set Associations control panel."

I am doubting that the virus is gone. What next?

Thanks,
MJ

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 11 April 2010 - 04:41 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 12 April 2010 - 11:42 AM

I saved to desktop, double click and I get a pop up that says Windows cannot open the file and needs to know what program to use. The same if I double click from the link you sent. (BTW, Task Manager does not show Vista Defender Pro running any longer). Is this my computer or a problem with the link?

Thanks,
MJ

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 12 April 2010 - 04:40 PM

Can you please post the log from your latest Malwarebytes scan.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 12 April 2010 - 11:38 PM

This was the last one I ran. Even though it shows no malicious items detected, Vista Defender Pro was running in Task manager, and went away when Malware was complete. I also added the first Malware that I ran. Thanks!


Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

4/11/2010 2:56:57 PM
mbam-log-2010-04-11 (14-56-57).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 304760
Time elapsed: 2 hour(s), 35 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3951

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

4/3/2010 10:03:59 PM
mbam-log-2010-04-03 (22-03-59).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 304576
Time elapsed: 2 hour(s), 40 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 12
Files Infected: 23

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Message (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyWebSearch\bar\1.bin\F3BKGERR.JPG (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SPACER.WMV (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3WALLPP.DAT (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\FWPBUDDY.PNG (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.JAR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3NTSTBR.JAR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHECKERS.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHESS.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\REVERSI.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Message\COMMON.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\COMMON.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\DOG.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\FISH.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\KUNGFU.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\LIFEGARD.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\MAID.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\MAILBOX.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\OPERA.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\ROBOT.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\SEDUCT.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\SURFER.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.

#10 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 13 April 2010 - 12:16 AM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 15 April 2010 - 12:27 AM

I tried to run the GMER, and ended up unchecking the devices box, and each time I tried it, at the end of the scan, my computer shuts off. Doesn't power down, just turns off. ??

#12 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 15 April 2010 - 12:30 AM

Try running the scan with only the Sections box checked.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 mjoycomp

mjoycomp
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:12:12 AM

Posted 16 April 2010 - 01:52 PM

I ran GMER with only sections on, and I got the message, "GMER hasn't found any system modifications". I ran the whole thing again, and watched to see when it shut off, and it happened when Files was being scanned at C:\Windows\winsxs\.... somewhere in there, if that helps.
Thanks

#14 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 16 April 2010 - 03:35 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users