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8 replies to this topic

#1 John19501001

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Posted 05 April 2010 - 06:14 PM

Clicking on Google URLs are redirected to incorrect site or another search engine. If I search again, the second time I click on the Google URL, I'm taken to the correct web page.

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#2 boopme

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Posted 05 April 2010 - 06:54 PM

Hello.looks like malware,I will move this to the Am I infected forum from XP.

Please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 John19501001

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Posted 05 April 2010 - 09:39 PM

Here is the malware log:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3958

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/5/2010 7:28:07 PM
mbam-log-2010-04-05 (19-28-07).txt

Scan type: Quick scan
Objects scanned: 124192
Time elapsed: 10 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 05 April 2010 - 09:56 PM

Ok we will look with these now.

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).
Now SAS:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 John19501001

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Posted 06 April 2010 - 02:49 PM

Here's the GooredFix.txt:

GooredFix by jpshortstuff (08.01.10.1)
Log created at 20:11 on 05/04/2010 (John M Miller)
Firefox version 3.5.7 (en-US)

========== GooredScan ==========

(none)

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
google-ggic@partners.mozilla.com [13:11 02/09/2008]
{3112ca9c-de6d-4884-a869-9855de68056c} [13:11 02/09/2008]
{972ce4c6-7e08-4474-a285-3208198ce6fd} [13:11 02/09/2008]
{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} [21:35 02/09/2008]
{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} [13:44 10/09/2008]

C:\Documents and Settings\John M Miller\Application Data\Mozilla\Firefox\Profiles\d4llix7w.default\extensions\
(none)

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{3112ca9c-de6d-4884-a869-9855de68056c}"="C:\Documents and Settings\All Users\Application Data\Google\Toolbar for Firefox\{3112ca9c-de6d-4884-a869-9855de68056c}" [12:16 28/01/2010]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [20:39 01/04/2009]
"{B7082FAA-CB62-4872-9106-E42DD88EDE45}"="C:\Program Files\McAfee\SiteAdvisor" [16:50 03/09/2009]
"{ABDE892B-13A8-4d1b-88E6-365A6E755758}"="C:\Program Files\Real\RealPlayer\browserrecord\firefox\ext" [01:32 11/02/2010]

-=E.O.F=-


And here's the log from Superantispyware:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/06/2010 at 12:17 PM

Application Version : 4.35.1002

Core Rules Database Version : 4772
Trace Rules Database Version: 2584

Scan type : Complete Scan
Total Scan Time : 15:35:09

Memory items scanned : 279
Memory threats detected : 0
Registry items scanned : 8005
Registry threats detected : 0
File items scanned : 144949
File threats detected : 7

Adware.Tracking Cookie
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@adecn[1].txt
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@apmebf[1].txt
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@doubleclick[1].txt
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@media6degrees[2].txt
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@mediaplex[1].txt
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@revsci[1].txt
C:\Documents and Settings\John M Miller\Cookies\john_m_miller@tacoda[1].txt

#6 boopme

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Posted 06 April 2010 - 05:56 PM

I guees we still redirect. So do an online scan next.

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 John19501001

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Posted 06 April 2010 - 09:52 PM

Here are the results from ESET:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=b183222cf0ad284690dabca90d460700
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-04-07 02:12:15
# local_time=2010-04-06 07:12:15 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=5121 16776533 100 96 3260 23428721 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=149426
# found=0
# cleaned=0
# scan_time=10738

#8 boopme

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Posted 06 April 2010 - 10:46 PM

Man, I can't find it. I think we'll need to move to the DDS forum and have them find where it is hiding.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 and not here,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

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Posted 09 April 2010 - 10:59 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/308236/google-urls-redirected-to-wrong-site/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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