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HP Printer comes in and out


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#1 SanDiegoPaul

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Posted 05 April 2010 - 04:44 PM

XP and it's printer spooling issues are old news now. But I have an interesting issue with an HP Deskjet on an XP MSE computer. I can reinstall drivers and it works fine for a while. Then it drops out, windows reporting it is not online. Changing USB cable had no effect.

Also, going thru the Control Panel and stopping/restarting the spooler has no effect. Once it drops out, restarting the spooler does not work nor does restarting the computer.

I took the printer home and plugged it into THIS computer, running Windows7 Pro. Windows saw the printer right away and I have been able to print using it, all day now. So the printer appears to be fine.

What in the world would cause it to drop out of use on that other computer all the time? When it goes offline, XP changes the default printer to the PDF printer and of course this needs intervention to fix. IOW when the printer ~does~ manage to come back online, the PC still doesn't print to it because it is no longer default.

Suggestions greatly appreciated.

Paul in San Diego

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#2 cryptodan

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Posted 06 April 2010 - 11:38 AM

Update your printer drivers on the other machine.




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