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"C:\Windows\System32\drivers\atapi.sys";"Virus identified Win32/Patched.CG"


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3 replies to this topic

#1 Shankar.ish

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Posted 05 April 2010 - 11:52 AM

Request your help in removing the virus from my system. I'm not a tech savvy and hence request your assistance in removing this.

Edited by extremeboy, 05 April 2010 - 12:54 PM.
Moved to AII -no logs posted


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#2 Shankar.ish

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Posted 05 April 2010 - 12:13 PM

Your help is highly appreciated

#3 extremeboy

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Posted 05 April 2010 - 12:56 PM

Hello and welcome to BleepingComputer! :thumbsup:

That infection appears to be related to the new TDL3 infection. You can read more here: http://rootbiez.blogspot.com/2009/11/rootk...s-lets-put.html

To remove this one, it would be better if we direct you to the Malware Removal forum to deal with this infection due to the fact certain tools are restricted in this forum. Let's get you the logs posted correctly.

Please follow the two steps below:

1st Step: Preparation Guide Before Starting a Topic in the Malware Removal Forum: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ <- Step #6-9 are the steps where you need to download and run a few tools to create the log files you are going to post a new topic as stated in Step #9.
2nd Step: Starting a New Topic in the Malware Removal forum: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ <- Same as Step #9 in the preparation guide.

Please reply back here once more once you have started a new topic in that forum and have posted the necessary logs.

Thanks.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 Elise

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Posted 05 April 2010 - 01:34 PM

Hello,

Now for the hard and frustrating part: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

regards, Elise


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