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HJT - alohapc


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#1 alohapc

alohapc

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Posted 19 September 2005 - 01:16 AM

This log is for my computer #1. My original post got deleted. I have 2 computers infected with something. I am referring to them as comp #1 and comp #2. Here is the HJT log again for computer #1. Thank you very much for your help.

Logfile of HijackThis v1.99.1
Scan saved at 11:16:24 PM, on 9/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Spyware & Adware\SpywareGuard\sgmain.exe
C:\Program Files\Spyware & Adware\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cox.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Cox High Speed Internet
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYWAR~3\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\ServicePackFiles\vga.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EPSON Stylus Photo 825] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P22 "EPSON Stylus Photo 825" /O6 "USB001" /M "Stylus Photo 825"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: SpywareGuard.lnk = C:\Program Files\Spyware & Adware\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON CardMonitor.lnk = C:\Program Files\epson\EPSON CardMonitor\EPSON CardMonitor1.1.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Add to Restricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Add to Trusted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cox.net
O15 - Trusted Zone: http://music.msn.com
O15 - Trusted Zone: http://video.msn.com
O15 - Trusted Zone: http://www.msnbc.msn.com
O15 - Trusted Zone: http://www.mtv.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {7936F65B-5993-4CB3-96E2-E2DB0B781E10} - http://download.kerclink.com:8080/KERclinkInstall.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/aut.../autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/lo...3/bin/imvid.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O20 - Winlogon Notify: vga - C:\WINDOWS\ServicePackFiles\vga.dll
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

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#2 SifuMike

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Posted 20 September 2005 - 10:08 PM

Hello alohapc,

I see you have AntiVir, AVG antivirus, and Norton AntiVirus running at the same time.
you should run only one antivirus program (in memory) at a time.
Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.
So chose the antivirus program you like and uninstall the other two. http://service1.symantec.com/SUPPORT/nav.n...000031316555206


You need to disable SpywareGuard and any malware tool that prevents registry changes. After we have your system clean, then you can enable them.



You have some nasty malware on this computer, so will we use this fix for it. :thumbsup:


Print out these instructions as we will need to shutdown every window that is open later in the fix.

Please download Process Explorer
by Sysinternals and extract it to your desktop. Do not run this now as we will use it later.


Download KillBox and extract it to your desktop. Do not run this now as we will use it later.


Download FixVundo.reg and save it to your desktop. Do not run this now as we will use it later.

Download CCleaner and install it. (default location is best). Do not run this now as we will use it later.


Reboot your computer into Safe Mode

*******************************************

Double-click on procexp.exe which is the Process Explorer that we downloaded earlier.


In the top section of the Process Explorer screen double-click on winlogon.exe to bring up the winlogon.exe properties screen.
Click on the Threads tab at the top.

Once you see this screen click on each instance of the vga.dll and click on the kill button.

If you see any files listed that are the same name but end with .bak or .ini or are the name in reverse, you can kill those as well.

After you have killed all of the instances of the vga.dll under winlogon click on the OK button.


Now double-click on explorer.exe, select the Threads tab, and again click once on each instance of the vga.dll.

Once they are highlighted click on the Kill button.

When this is done, click on the OK button again.

*******************************************

Now run HijackThis, close all windows, and press the Scan button.

Place a check next to each of the entries:

O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\ServicePackFiles\vga.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - (no file)
O20 - Winlogon Notify: vga - C:\WINDOWS\ServicePackFiles\vga.dll



Once all the entries are checked, press the Fix button and then exit HijackThis.

*******************************************

Now double-click on the FixVundo.reg file that you downloaded earlier and allow it to merge the information.

*******************************************

Killbox tutorial:
http://forum.malwareremoval.com/viewtopic.php?t=320

Download KillBox to the desktop.

Run Killbox program, in the field labeled "Full Path of File to Delete" enter

C:\WINDOWS\ServicePackFiles\vga.dll


select the "Delete on Reboot" and click on the Red X(delete file) ,when it asks if you would like to Reboot now, press the Yes button

If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

*******************************************


Let's empty the temp files:

Run CCleaner your downloaded earlier.
Select the Windows Tab, Run CCleaner, (click Run Cleaner (bottom right) then, when it finishes scanning click Exit.)
When you see "Complete" on the top line, it's done. It's very fast.

I recommend that you DO NOT run anything under the Issues button and the Applications Tab. Uncheck everything under the Applications tab.

*******************************************

Finally, reboot to the Normal Mode and post a new Hijackthis log, and tell me how your computer is running.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#3 alohapc

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Posted 20 September 2005 - 11:33 PM

Aloha SifuMike,

Thanks for replying. Couple of things. FixVundo.reg comes up as lines of regedit on a webpage. I'm using Firefox is this why the link isn't coming up correctly? Haven't been able to get into Safe Mode. Once I logon the screen goes black with Safe Mode written on the edges like it's supposed to but no desktop appears. Tried a couple of times with the same results. That's when I knew I had to get expert help :thumbsup: How should I proceed from here? Thanks again.

#4 SifuMike

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Posted 21 September 2005 - 12:23 AM

FixVundo.reg comes up as lines of regedit on a webpage. I'm using Firefox is this why the link isn't coming up correctly?


Use IE6, not Firefox, and it will work.

Haven't been able to get into Safe Mode. Once I logon the screen goes black with Safe Mode written on the edges like it's supposed to but no desktop appears.


Try to log on to Safe Mode a different way and see if that helps.
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

If that does not work you, run Microsoft's System File Checker program.

Scannow Tutorial
http://www.updatexp.com/scannow-sfc.html

Go to Start, then Run,  type sfc /scannow in the run box and press enter.
Note: there is a space between sfc and the forward slash.

Windows will ask you for your install CD so put it in...don't worry if the XP setup screen appears, this is not a part of sfc /scannow, your autorun utility in Windows is starting it. Simply minimize the screen and allow sfc to continue.

Edited by SifuMike, 21 September 2005 - 12:25 AM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#5 alohapc

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Posted 23 September 2005 - 11:00 AM

Uh now I have a big problem. I can't boot into Windows normally. So I can't get out of the Safe Mode bootup. Same thing happens, black screen no desktop. How do I change the boot.ini action I did? I can't get to msconfig screen from the Safe Mode because I can't see anything.

#6 SifuMike

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Posted 23 September 2005 - 12:52 PM

Uh now I have a big problem. I can't boot into Windows normally. So I can't get out of the Safe Mode bootup. Same thing happens, black screen no desktop.


I asked you to run Microsoft's System File Checker program. Did you do that?

How do I change the boot.ini action I did? I can't get to msconfig screen from the Safe Mode because I can't see anything.


I do not know. :thumbsup: I do not know what you changed or why you changed it.
I did not tell you to change the boot.ini file.

Playing around with the boot.ini file can cause you major problems if you screw it up.
I hope you saved a Backup Copy of Boot.ini before messing with it.

Post your boot.ini to this thread and I will take a look at it. Do you remember what you changed?

Edited by SifuMike, 23 September 2005 - 01:33 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#7 alohapc

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Posted 23 September 2005 - 02:41 PM

I followed the instructions from here.

Try to log on to Safe Mode a different way and see if that helps.
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Said to run "msconfig"
go to "boot.ini tab"
check "safeboot"
"restart" computer

Did all that and the same "safe mode" screen comes up. Safe mode words around edges and no desktop. Tried to go F8, Start windows normally, but still goes into safe mode startup.

Couldn't run File Checker because I can't see the desktop in safe mode to "uncheck" the "safeboot" under the "boot.ini tab".

The OS is running when I'm at the black Safe mode screen because I can open Task Manager w/Alt-Ctrl-Del. Is there a keyboard shortcut to bring up the "run command"? Then I could get into the "msconfig utility" and uncheck what I did. Thanks for your help and time. Sorry if I did things out of order.

Edited by alohapc, 23 September 2005 - 02:47 PM.


#8 SifuMike

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Posted 23 September 2005 - 06:36 PM

Copy and paste the contents of your boot.ini and post it to this thread.
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#9 alohapc

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Posted 23 September 2005 - 07:05 PM

I was able to run the command line from Safe Mode through the task manager. Ran msconfig and unchecked the box.

Booted back to normal and ran the scan. Went in to safe mode and it worked. Followed your original instructions and here's the new HJT file. Spybot couldn't update. Definitions and Immunizations failed due to bad checksum. This happened constantly when I first was infected. I"m running the scan now to see if that works. Anyway, here's the new log.

Logfile of HijackThis v1.99.1
Scan saved at 4:58:04 PM, on 9/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Spyware & Adware\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Spyware & Adware\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.cox.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Cox High Speed Internet
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [EPSON Stylus Photo 825] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P22 "EPSON Stylus Photo 825" /O6 "USB001" /M "Stylus Photo 825"
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: SpywareGuard.lnk = C:\Program Files\Spyware & Adware\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON CardMonitor.lnk = C:\Program Files\epson\EPSON CardMonitor\EPSON CardMonitor1.1.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Add to Restricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Add to Trusted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\system32\webzone.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cox.net
O15 - Trusted Zone: http://music.msn.com
O15 - Trusted Zone: http://video.msn.com
O15 - Trusted Zone: http://www.msnbc.msn.com
O15 - Trusted Zone: http://www.mtv.com
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon.../cx_tgctlcm.jsp
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {7936F65B-5993-4CB3-96E2-E2DB0B781E10} - http://download.kerclink.com:8080/KERclinkInstall.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/aut.../autopricer.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/lo...3/bin/imvid.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

#10 SifuMike

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Posted 23 September 2005 - 08:40 PM

Hello alohapc,

Spybot couldn't update. Definitions and Immunizations failed due to bad checksum.

This is because they just updated their update files, and everyone is trying to download at the same time. I got the same checksum error message when I tried to update it.
Try later when it is not so busy and it will work.


Your log looks clean! :thumbsup: Good job!

Let's clean your System Restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows.
The files in System Restore are protected to prevent any programs from changing those files.
This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK

2. Restart your computer.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Please read and follow Groovicus' Guide to Simple PC Security to help keep yourself from becoming infected again.

Edited by SifuMike, 23 September 2005 - 08:46 PM.

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#11 alohapc

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Posted 23 September 2005 - 09:36 PM

Aloha SifuMike,

Thought I blew it there for a moment. Thanks for all your time and help. I noticed on the Groovicus post that Spyware Doctor, Microsoft AntiSpyware & Spyware Guard weren't listed. Should I purged those programs? Other than Spybot & Adaware, how many of these programs should I run:

1.Regprot
2.A-Squared
3.Winpatrol
4.IE-Spyad

Lastly, is there any other file sharing programs that are fairly "safe" to use? Been using BearShare off and on. I usually get infected after using it. Kazaa has too much baggage when you install. Just curious about your thoughts on all of this. Thanks and much mahalo for your patience and help.

AlohaPC :thumbsup:

Edited by alohapc, 23 September 2005 - 09:37 PM.


#12 SifuMike

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Posted 23 September 2005 - 10:07 PM

I noticed on the Groovicus post that Spyware Doctor, Microsoft AntiSpyware & Spyware Guard weren't listed. Should I purged those programs?


No, they are all good programs. MS antiSpyware is still in beta, so that may have some problems until it is out of beta. Spyware Doctor is commerical program, so keep it. If you like SpywareGuard more than Regprot or winpatrol then keep it - but you only need to have one of them.

Other than Spybot & Adaware, how many of these programs should I run:

1.Regprot
2.A-Squared
3.Winpatrol
4.IE-Spyad


Regprot, Spybot Teatimer, WinPatrol, Microsoft AntiSpyware and Adaware SE Plus all provide realtime registry monitoring.
They run in the background and use some memory.
I do not think you want to be notifed many times by many programs that something is changing your registry, so one registry montoring program is enough.

IE-Spyad adds a long list of sites and domains associated with known adware companies to the Restricted sites zone of Internet Explorer.

I would run IE-Spyad, Regprot (in memory) and run Spybot 1.4, Adware SE, A-squared and your antivirus weekly. Also install a software firewall if you do not already have one. Do not use the XP2 firewall as that is one directional, while all commerical firewalls are bidirectional.

Lastly, is there any other file sharing programs that are fairly "safe" to use?


No such thing.

Been using BearShare off and on. I usually get infected after using it. Kazaa has too much baggage when you install. Just curious about your thoughts on all of this.


Here is a list of clean and infected file swapping programs:
http://www.spywareinfo.com/articles/p2p/

Any peer-to-peer file swapping program, such as Audiogalaxy, Bearshare, Blubster, E-Mule, Gnucleus, Grokster, Imesh, KaZaa, KaZaa Lite, Limewire, Morpheus, Shareaza, WinMX and Xolox can degrade system performance and consume vast amounts of storage.

They may create security issues as outsiders are granted access to internal files and are often bundled with adware or spyware.
I would not run any of them, it is just not worth the risk.

Edited by SifuMike, 23 September 2005 - 10:12 PM.

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#13 alohapc

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Posted 23 September 2005 - 11:35 PM

Aloha SifuMike,

One other thing I didn't see mentioned. What about an email scanner? I use Thunderbird if that matters.

#14 SifuMike

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Posted 24 September 2005 - 01:16 AM

Sorry, I cannot advise you on that, as I have not used it.
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#15 SifuMike

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Posted 15 October 2005 - 02:51 PM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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