I am at steps 7+8 of gathering the info that helpers will need to help and am having trouble. I am running DDS.scr to get the logs. It runs very very slow and appears to take longer than 3 minutes to crank through. The first time I ran it last night I gave up waiting for the logs after 45 mins and left it running to get them this morning. When I returned the predicted notepad files were not displayed, a notice box was there giving a msg about how the logs needed to be saved now. I clicked OK and the logs did not pop up. Did they go away last night while I slept? Is the root kit blocking them too?
I have been having troubles with this issue including being unable to run Malwarebytes as the exe gets trashed upon install. PcTools Spyware Doctor scans and finds the trojans but cannot get them removed (it thinks it can and then they return on the next scan). So I am again running DDS.scr and have the infected system unplugged from the internet. I know DDS.scr is trying to do something because I see the ':' (colons) stacking up. I am guessing that this is not normal. Could McAfee be interfering? I have attached the screenshot of the DSS msg I get at the end of it's scan I bet you will find it to be familiar. No notepads accompany this Msg Box.
I have ran DDS.scr 3 times now and have not restarted the machine. I was looking in my Task Manager to try to fully kill McAfee (no internal controls to fully shut it off, just controls to do so component by component and the damn thing just sits there in the systray and won't die grrr. ). So I found Notepad.exe listed 6 times! WTF???!
Thanx in advance, I am at your mercy.
Edited by Rathgar2, 04 April 2010 - 04:03 PM.
Move to AII as no logs posted. ~ OB