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random clicking noise


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5 replies to this topic

#1 jack yau

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Posted 04 April 2010 - 11:54 AM

there are only random clicking noises when my internet is on, when i disable my network, it stops

i ran Malwarebytes' Anti-Malware and it only found - HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect

am i infect, can someone help found out whats causing the clicking noises, its bothering the crap out of me

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#2 boopme

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Posted 04 April 2010 - 02:02 PM

Hello and welcome .
I am hoping that the clicking is not a Failing hard drive.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


I'd like to check for Rootkits.
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jack yau

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Posted 10 April 2010 - 10:33 AM

sorry for taking such a long time to reply and superantispyware is acting buggy

gmer log
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-10 11:15:36
Windows 5.1.2600 Service Pack 3
Running: n5ubw8jx.exe; Driver: C:\DOCUME~1\CHINESE\LOCALS~1\Temp\uwlciaod.sys


---- System - GMER 1.0.15 ----

Code 84EF2580 pIofCallDriver

---- Kernel code sections - GMER 1.0.15 ----

.reloc C:\WINDOWS\system32\drivers\NDIS.sys section is executable [0x84F38280, 0x32B2A, 0xE0000060]

---- Devices - GMER 1.0.15 ----

Device \Driver\NDIS \Device\Ndis [84F3F984] NDIS.sys[.reloc]

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@NoPopUpsOnBoot 1
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo?video 5.10 Compression Filter
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo?video 5.10 Compression Filter@FriendlyName Indeo? video 5.10 Compression Filter
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo?video 5.10 Compression Filter@CLSID {1F73E9B1-8C3A-11D0-A3BE-00A0C9244436}
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo?video 5.10 Compression Filter@FilterData 0x02 0x00 0x00 0x00 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo?video 5.10 Compression Filter@EncoderType 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@*N'`\26S 204
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@\ah 6
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@A~\x20ac{ 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 32
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@IQ\ah 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@-N 8
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@S_MR\1xh 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@te 2
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@\20?n 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@\26Y\1x 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@IQ\ah 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@\20?n 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@\26Y\1x 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@IQ\ah 1
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@\ah\3 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\@ 0

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\dllcache\ndis.sys (size mismatch) 212480/182656 bytes executable
File C:\WINDOWS\system32\drivers\ndis.sys (size mismatch) 212480/182656 bytes executable

---- EOF - GMER 1.0.15 ----

#4 boopme

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Posted 10 April 2010 - 07:21 PM

Hello Jack, It's OK,do you still have clicking?
Did the Super complete? Acted buggy ??

We need to run a long deep scan as there is a posiible rootkit.




Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 jack yau

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Posted 11 April 2010 - 03:12 PM

still clicking, sas is done, tried Dr.Web CureIt in safe mode three times - gets stuck at half-way point


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/11/2010 at 02:52 PM

Application Version : 4.35.1002

Core Rules Database Version : 4793
Trace Rules Database Version: 2605

Scan type : Complete Scan
Total Scan Time : 00:49:55

Memory items scanned : 205
Memory threats detected : 0
Registry items scanned : 5404
Registry threats detected : 19
File items scanned : 19129
File threats detected : 4

Trojan.Agent/Gen-Sino[TAO]
HKLM\Software\Classes\CLSID\{01443AEC-0FD1-40fd-9C87-E93D1494C233}
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}#AppID
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}\InprocServer32
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}\InprocServer32#ThreadingModel
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}\ProgID
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}\Programmable
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}\TypeLib
HKCR\CLSID\{01443AEC-0FD1-40FD-9C87-E93D1494C233}\VersionIndependentProgID
HKCR\XLF24.ThunderAtOnce.1
HKCR\XLF24.ThunderAtOnce.1\CLSID
HKCR\XLF24.ThunderAtOnce
HKCR\XLF24.ThunderAtOnce\CLSID
HKCR\XLF24.ThunderAtOnce\CurVer
HKCR\TypeLib\{A3187009-B303-458C-9F01-0DAF932ECA17}
C:\PROGRAM FILES\THUNDER NETWORK\THUNDER\COMDLLS\TDATONCE_NOW.DLL
HKU\S-1-5-21-1957994488-1532298954-682003330-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01443AEC-0FD1-40FD-9C87-E93D1494C233}

Trojan.Agent/Gen
HKLM\Software\AGProtect
HKLM\Software\AGProtect#Cfg

Adware.Tracking Cookie
C:\Documents and Settings\LocalService\Cookies\system@msnaccountservices.112.2o7[1].txt
C:\Documents and Settings\NetworkService\Cookies\system@ad.wsod[2].txt
C:\Documents and Settings\NetworkService\Cookies\system@msnportal.112.2o7[1].txt

#6 boopme

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Posted 11 April 2010 - 03:57 PM

I suggest you run the manufacturer's Drive diagnostic tool for your Hard drive.
If you need it post the make and model and I'll try to find it.

An online scan may be easier.
Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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