Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Antivirus Security Center/Ave.exe/Browser Redirect/Just-In-Time Debugging/Synchro Scan of External Hard Drive


  • This topic is locked This topic is locked
10 replies to this topic

#1 ChessieGirl

ChessieGirl

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:06:45 PM

Posted 04 April 2010 - 10:26 AM

As you can see, I have several issues with my desktop (I am using my laptop to post this). My desktop OS is Windows XP Pro. A couple of weeks ago, my "darling" husband opened an e-mail from someone he didn't know, which was blank except for a link, and clicked the link at which point all heck broke loose on our computer. He said all kinds of web pages started flashing up on our computer and he kept getting an XP Security Center pop-up that was running scans. After investigation, we realized this was a virus. After fighting to get on-line, we ran Malwarebytes Anti-Malware. That took a while as the download kept getting blocked. We even had to run the RKILL program. After finally running MAM, it seemed like we were ok, but then I started receiving a Just-In-Time Debugging message popping up on my computer, Google result links are getting redirected (I can copy and paste the website into the address bar and get to the page), and on start-up, I often get a blue screen telling me the computer has to run a synchronization of my external hardrive (which I bought and started using a year or so ago after I blew the motherboard on my old computer trying to install additional memory).

I have tried to remove whatever is still on the computer but can not seem to get rid of whatever it is. Since then we have been using my laptop.

In preparing to post this e-mail, I started up my desktop, and got a message from AVG that AVE.exe is trying to open an outbound connection (which I blocked), and now I am getting an Antivirus Security Center window (exactly like the XP Security Center except the name), Just-In-Time Debugging is continuing to pop-up, and my Google links are still getting redirected. Only the start-up message that it wanted to synchronize my external HD did not come up.

Please help! I don't know how to get rid of it/them!

Thank you,
ChessieGirl

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 PM

Posted 04 April 2010 - 02:23 PM

Hello, I feel we can get this. Update and rerun MBAM.Yoou may want copy allthese tools to a CD or FlashDrive.

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.


You should also run these,RKILL again.
FixExe.reg

FixExe.reg
....click Run when the box opens

RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
If the computer is rebooted or a reboot occurs along the way you will need to run the application again as the malware programs will start again.



Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ChessieGirl

ChessieGirl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:06:45 PM

Posted 04 April 2010 - 05:13 PM

Boopme,

Thank you for helping me, especially on a Sunday, and especially on Easter Sunday.

I am working on running all of the scans. I just completed the first MBAM scan. Here are those results. I will post the rest as soon as they are done.

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3954

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

4/4/2010 6:05:09 PM
mbam-log-2010-04-04 (18-05-09).txt

Scan type: Quick scan
Objects scanned: 111819
Time elapsed: 7 minute(s), 39 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 5
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
C:\Documents and Settings\Administrator\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Administrator\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Intern) Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.exe\(default) (Hijacked.exeFile) -> Bad: (secfile) Good: (exefile) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Administrator\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 PM

Posted 04 April 2010 - 05:40 PM

You're welcome, I popped on afyter church and between company ,,shhh.
Looks good we'll see the next scan. Let me know if you see improvement.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ChessieGirl

ChessieGirl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:06:45 PM

Posted 04 April 2010 - 08:03 PM

Here are the rest of the scan logs. When I restarted into normal mode after the SUPERAnti-Spyware scan, I got the start-up screen again telling me FAT32 it wanted to check my F drive (external hard drive) for consistancy. I haven't seen the Just-in-Time Debugging pop-up... yet. My Google links are still being redirected. It looks like the Security Center is gone (disappeared after the 1st MBAM scan). So I am still having some problems....and AVG just gave me a warning about a "likonertoi/hh/" threat in C:\Program Files\Internet Explorer\iexplore.exe.

Rkill log:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Administrator on 04/04/2010 at 18:13:54.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\8LMVOLU3\rkill[1].pif


Rkill completed on 04/04/2010 at 18:14:04.
___________________________________________________________

2nd MBAM scan:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3954

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

4/4/2010 6:21:52 PM
mbam-log-2010-04-04 (18-21-52).txt

Scan type: Quick scan
Objects scanned: 112621
Time elapsed: 6 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


________________________________________________________

SUPER Anti-Spyware scan in SafeMode:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/04/2010 at 08:34 PM

Application Version : 4.35.1002

Core Rules Database Version : 4768
Trace Rules Database Version: 2580

Scan type : Complete Scan
Total Scan Time : 01:55:01

Memory items scanned : 230
Memory threats detected : 0
Registry items scanned : 5615
Registry threats detected : 0
File items scanned : 47153
File threats detected : 3

Adware.DoubleD
C:\Documents and Settings\Administrator\Local Settings\Application Data\JUICYPALACE TOOLBAR\2.3.0.9080\bin
C:\Documents and Settings\Administrator\Local Settings\Application Data\JUICYPALACE TOOLBAR\2.3.0.9080
C:\Documents and Settings\Administrator\Local Settings\Application Data\JUICYPALACE TOOLBAR
______________________________________________________________________________________________________________

#6 ChessieGirl

ChessieGirl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:06:45 PM

Posted 04 April 2010 - 08:34 PM

Just-in-Time Debugging just came back.

#7 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 PM

Posted 04 April 2010 - 09:30 PM

Do you have Visual Basic or Download Accelerator Plus installed that you know of?

Is the Debugger the only issue left? For that...
You can from Internet Explorer and from the Toolbar select:
Tools,Internet Options then Advanced
Scroll down to Disable Script Debugging and place a check in the box next to it.
Then remove the check next to Display a notification about every script error
Click Apply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 ChessieGirl

ChessieGirl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:06:45 PM

Posted 04 April 2010 - 09:46 PM

The remaining problems are the Just-In-Time Debugging, the Google results link redirect, and the startup check for consistency of the external hard drive.

With respect to Just-in-Time Debugging, I don't belive I have Visual Basic or Download Accelerator Plus installed. I haven't intalled them anyway...not on purpose.

When I went into Internet Tools-Internet Options-Advanced, there was already a check next to Disable Script Debugging (both IE and Other) and there already was no check next to Display a notification about every script error.

None of these problems started until I got rid of XP Security Center when this bug originally hit us.

#9 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 PM

Posted 04 April 2010 - 10:04 PM

Ok, then we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 and not here,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 ChessieGirl

ChessieGirl
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:06:45 PM

Posted 05 April 2010 - 09:53 AM

I was able to run all of the scans and just posted to the new topic.

Thank you again for all of your assistance!

Hope I didn't intrude too much on your Easter Sunday!

#11 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,573 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:05:45 PM

Posted 05 April 2010 - 11:06 AM

Hello,no problem. I was hoping to finish it here but it's better to get that log reviewed..

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users