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Remind_XP.exe Virus


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#1 redjeep

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Posted 04 April 2010 - 10:07 AM

Alright so yesterday i got a pop up "remind_xp.exe has encountered a problem and needs to close" odd cause iv never had this pop up before so i immedidately knew something was wrong. I ran Spybot S&D as well as Malware Bytes. Spybot came up with a few tracking cookies, Malware nothing. Figured the problem was a fluke and would be solved, couple hours later the Virus attacked my XP Security Center and placed a fake in its place. I kept getting popups in the lower right side asking me if i want to block etc.

So i ran my scans again (this time in Safe mode) and both scans turned up the Fake Windows Security that was infecting my registry. Fixed it on both ends restarted computer...same weird popup about "remind_xp.exe" Now so far the fake Security Center has not come back BUT i'm assuming that since i'm still getting that pop up that not all is well and it could come back. I typed in the msg in google and there are not alot of information about this other then its a HP specific popup (i have a gateway) and that it ALSO could belong to a trojan virus (im betting its the virus). How do i get rid of this thing!

I'm running on Windows XP, if you need any further information such as the log from Malware or anything else please dont hesitate to ask. I'd really like to get rid of this thing.

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#2 boopme

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Posted 04 April 2010 - 02:14 PM

Hello,yes post the MBAM log.
That "remind_xp.exe" is an Hewlet Packard issue. See http://www.bleepingcomputer.com/startups/Remind_XP-4501.html then contact HP Support.

As for the malware.. to be certain we are clean.
Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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