Dear Noknojon, it is a compaq 6000 notebook and was running windows xp professional. I had a virus problem, thought it was fixed but it was not. I tried to remove the malwarebytes using the removal tools from this site and it would not let me remove. And then I got the blank screen. I am kind of new to this stuff so if you could be specific about the info you need to help me, it would be greatly appreciated.EDIT: Moved from XP to Am I Infected. Please read all admin instructions in the AII forum, comply with such and facilitate assistance from authorized BC malware team members ~ Hamluis.
Edited by hamluis, 04 April 2010 - 10:31 AM.