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Startup interrupted. Requires F1.


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13 replies to this topic

#1 AAMeyers

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Posted 02 April 2010 - 04:07 PM

I'm running Windows XP - Media Center Edition 2004 also called Windows XP professional 5.1.2600
There is a startup issued that may be related to a malware virus, but might not. In keeping with the one issue per post, I wanted to focus on the startup issue.

When we start up, it goes to a black screen with white text. Here's what is says...

Serial ATA AHCI BIOS, Version iSrc 1.02.22 07062006
Copyright © 2003-2006 Intel Corporation
** This version supports only Hard Disk and CDROM drives **

Controller Bus#00, Device#1F, Function#02: 02 Ports, 01 Devices
Port-00: Hard Disk, WDC WD2500JS-75NCB3
(This drive is controlled by the RAID BIOS)
Port-01: No device detected
AHCI BIOS not installed.
Intel® Matrix Storage Manager option ROM v6.0.0.1022 ICH8R
Copyright© 2003-06 Intel Corporation. All Rights Reserved.

Drive 1 not found: Serial ATA, SATA-1
Strike the F1 key to continue, F2 to run the setup utility.


What does this screen mean and how should I stop it from appearing? It seems to be interfering with some "restart to update program" requests.
Is this related to the malware (xp antimalware 2010) or not? If yes, I'll address it in the malware area.
Thanks!

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#2 hamluis

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Posted 02 April 2010 - 04:26 PM

I believe that just reflects a BIOS option for AHCI...AHCI is an option that relates to functionality of SATA drives.

AHCI Reference

It appears that AHCI is not elected, which is probably why you have to use F1 to boot into Windows. I don't know, I don't have any systems that would behave in the manner depicted...but my interpretation of the link guides me to this conclusion.

In all honesty...I would not think of changing the way that your system boots, since you don't seem to have any problems.

But one of the persons with more knowledge in this (and other) areas...will clarify my guesses for you.

Louis



#3 AAMeyers

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Posted 02 April 2010 - 06:06 PM

Actually, it's a bit of a problem with anything that requires a restart to complete an action.
For example, AVG says it needs a restart to fully update, but then this screen pops up, interfering with the restart.

#4 hamluis

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Posted 02 April 2010 - 06:42 PM

Well...I don't know much about Intel processors or that BIOS or AHCI...but, from what I gather as I read the link I posted...I would not change it.

I do know that some users have reported problems when changing the AHCI BIOS setting. Whether that would be the case in your situation...I really cannot say.

On matters like this, I definitely defer to the judgments/suggestions of others with more knowledge/experience. I would give some of those persons a chance to comment before I did anything...if I were you.

Louis

It might help if you provide us with some info re the system...manufacturer and model.

Edited by hamluis, 02 April 2010 - 06:43 PM.


#5 cryptodan

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Posted 02 April 2010 - 06:52 PM

Tried moving the cable to a different port.

#6 AAMeyers

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Posted 02 April 2010 - 07:05 PM

Turns out my wife had her work tech guy look at it yesterday. Is it possible that this is just a cable that's in the wrong place? If so, what to do?

System is a Dell Dimension E520

Edited by AAMeyers, 02 April 2010 - 07:06 PM.


#7 cryptodan

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Posted 02 April 2010 - 07:07 PM

Move it to a different port.

#8 Farbar

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Posted 03 April 2010 - 07:01 AM

Hi AAMeyers,

Welcome to BC. If the problem is isolated to your question it might not be malware related. But to rule out infection beside the troubleshooting this topic will be moved to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.

QUOTE
Strike the F1 key to continue, F2 to run the setup utility.


As I understand if you press F1 the computer boots normally isn't it? And you want to bypass this so that the computer boots without interruption. Please confirm or clarify.

If that is the case, please restart the computer, as soon as the BIOS starts to load press F2 key a few times to enter the BIOS Set Up.

Use the arrow keys to move up en down. Under System (you might need to expand it)=> select Boot Sequence. No need to press Enter. Write down the list of the booting devices and if it is mentioned (not present) note down that too.

Under Drives there is a list of Drives. Select SATA-1 or Drive 1 note down the current setting (it is highlighted at the top of the right window) and also the mentioned factory default.

Press Esc key then select Exit and press Enter to exit the Set Up utility.

Please post back with the confirmation or clarification and eventually with the information you gather.

Edited by farbar, 03 April 2010 - 05:45 PM.


#9 cryptodan

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Posted 03 April 2010 - 07:27 AM

Farbar,

Im not the one with the issue. Thank you for your offer to assist me though.

#10 Farbar

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Posted 03 April 2010 - 07:36 AM

Hi cryptodan,

My apologies. I edited the name. smile.gif

#11 AAMeyers

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Posted 03 April 2010 - 05:25 PM

Thanks Farbar. I was the one with the issue. You are correct in your description and I'll try your assist shortly.

#12 Farbar

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Posted 03 April 2010 - 05:47 PM

My apologies to you too AAMeyers. Take your time and post the info when ready.

#13 Farbar

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Posted 08 April 2010 - 10:01 AM

Are you still there, I'll wait another day before closing the topic.

#14 Farbar

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Posted 09 April 2010 - 05:57 AM

This thread will now be closed due to lack of activity.

If you should have a new issue, please start a new topic.




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