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Virus Protector


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#1 Pirater666

Pirater666

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Posted 02 April 2010 - 03:56 PM

Through pure stupidity, I managed to get the fake antivirus Virus Protector. It was so bad I just turned my computer off. Now when I want to turn it on, it boots up but only Virus Protector is visible. Everything else is black! I can't get to Malwarebytes or avast to perform a scan. I used a Kaspersky bootable cd but, after 6 hours of scanning, it found nothing. The only thing I can think to do now is format my computer but there are files I can't afford to lose and i can't backup my files if I can't see them. Please help :'(

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#2 Farbar

Farbar

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Posted 02 April 2010 - 04:11 PM

Hi Pirater666,

Welcome to BC. The topic will be moved to Virus/Trojan/Spyware/Malware Removal (VTSMR) forum. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.

Start in Safe Mode Using the F8 key:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Last Known Good Configuration menu item.
  • Press the Enter key.
  • Log to your usual account. And tell me if the situation is better for us to run our tools. Don't reboot the computer for the time being.

Edited by farbar, 02 April 2010 - 04:16 PM.


#3 Farbar

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Posted 07 April 2010 - 05:49 AM

This thread will now be closed due to lack of activity.

If you should have a new issue, please start a new topic.




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