Posted 02 April 2010 - 10:27 AM
A friend of mine has a problem that I tried to fix but cannot come up with a solution.
An Orange engineer came last week to sort out a connection problem he had with his computer and wifi.
After an hour the lad left saying everything was fine, for my friend to find out 20 minutes later than the problem persisted, he bought his laptop to a local guy who apparently reactivated the wifi and his computer is connecting fine onto the internet now....
Well not that fine, since he cannot connect with firefox, which is not recognised anymore, any program that I try to install to check his computer for virus, trojan etc....like spybot do not load, I get the first 2 run and save boxes but then nothing.
I have tried different programs with no success, his printer is not recognised anymore and the HP disk is telling me now that the computer (Vista) is not a op that is recognised, this printer was working fine before the orange guy touching the PC.
This is what I think but I could be wrong and was not able to fix it.
It looks like the administrator is locking any programs I try to load, is this possible? I have tried to load a new profile but it is not recognised to do anything, but it is on the PC.
Any help would be appreciated
PC and printer are both HP window Vista , I have not the exact reference but can get it if needed.