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Infected with redirect (and possibly other) virus

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#1 No. Virginia

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Posted 01 April 2010 - 08:49 PM

For the last 5 or 6 days, my browser requests from search engine results have been hijacked and I'm taken to web sites for ads or to web sites that are obviously bogus. I've tried McAfee, PC Tools "Spyware Doctor", Stopzilla and Hitman 3.5. Nothing has worked. All of those programs have been removed and I created logs according to the "preparation guide" you've published. Thanks so much for looking through the logs and trying to help!! I really appreciate it.

Here are the results posted in the DSS log. Other files have been attached as requested.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Dad at 16:14:09.21 on Thu 04/01/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.171 [GMT -4:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Dad\My Documents\Downloads\dds(3).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://business.dellnet.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = localhost;*.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PRONoMgr.exe] c:\program files\intel\ncs\proset\PRONoMgr.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 4.0\apdproxy.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [WD Button Manager] WDBtnMgr.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\photol~1.lnk - c:\program files\casio\photo loader\Plauto.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wdback~1.lnk - c:\program files\my book\wd backup\uBBMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?966147903953
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dad\applic~1\mozilla\firefox\profiles\hl9kpeaz.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Firefox security: No Registry Reference - c:\program files\mozilla firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2003-2-10 114688]
R2 AsfAlrt;AsfAlrt;c:\windows\system32\drivers\Asfalrt.sys [2002-12-18 36064]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S3 {E6759E0C-470B-44DC-A4A1-627E68BB3A85};AIM 3.0 SI164;c:\windows\system32\drivers\a302.sys [1980-1-1 11319]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2010-3-29 15944]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

=============== Created Last 30 ================

2010-04-01 00:35:00 744 ----a-w- c:\windows\system32\drivers\kgpcpy.cfg
2010-03-29 15:46:32 370 ----a-w- c:\windows\system32\.crusader
2010-03-29 14:54:34 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-03-29 14:53:55 0 d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2010-03-29 14:53:28 0 d-----w- c:\program files\Hitman Pro 3.5
2010-03-27 17:38:48 0 d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-03-27 00:04:42 24576 ---ha-w- C:\SZKGFS.dat
2010-03-26 23:56:53 0 d-----w- c:\docume~1\alluse~1\applic~1\SITEguard
2010-03-26 23:53:44 0 d-----w- c:\program files\common files\iS3
2010-03-26 23:53:35 0 d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2010-03-26 19:23:45 0 d-----w- c:\docume~1\alluse~1\applic~1\Citrix
2010-03-26 19:16:54 61224 ----a-w- c:\documents and settings\dad\GoToAssistDownloadHelper.exe
2010-03-23 12:17:41 992 ----a-w- c:\windows\system32\d3d8caps.dat
2010-03-11 02:38:06 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe
2010-03-10 04:33:38 1025024 ------w- c:\windows\system32\dllcache\browseui.dll

==================== Find3M ====================

2010-03-29 15:55:36 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2010-03-29 15:55:36 96512 ----a-w- c:\windows\system32\dllcache\atapi.sys
2010-03-10 04:33:41 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2010-02-26 05:43:57 667136 ----a-w- c:\windows\system32\wininet.dll
2010-02-26 05:43:57 667136 ------w- c:\windows\system32\dllcache\wininet.dll
2010-02-26 05:43:57 627712 ------w- c:\windows\system32\dllcache\urlmon.dll
2010-02-26 05:43:55 3073024 ------w- c:\windows\system32\dllcache\mshtml.dll
2010-02-26 05:43:54 81920 ------w- c:\windows\system32\ieencode.dll
2010-02-26 05:43:54 81920 ------w- c:\windows\system32\dllcache\ieencode.dll
2010-02-26 05:43:54 251904 ------w- c:\windows\system32\dllcache\iepeers.dll
2010-02-22 17:43:50 55296 ----a-w- c:\windows\system32\FREECELL.EXE
2010-02-22 17:43:50 55296 ----a-w- c:\windows\system32\dllcache\freecell.exe
2004-12-30 23:08:37 4918270 -c--a-w- c:\program files\Firefox Setup 1.0.exe

============= FINISH: 16:15:06.42 ===============

Attached Files

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#2 m0le


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Posted 05 April 2010 - 03:47 PM


Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 No. Virginia

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Posted 06 April 2010 - 06:47 AM

Hello m0le. Yes, I'm here and anxiously awaiting your assistance. Thanks for picking up my case!

- No. Virginia

#4 m0le


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Posted 06 April 2010 - 01:18 PM

There's a bad driver in the log but nothing else showing.

Let's remove the driver first.

We need to execute an OTM script
  1. Please download OTM by OldTimer and save it to your desktop.
  2. Double click the icon on your desktop.
  3. Paste the following code under the area. Do not include the word "Code".
  4. Push the large button.
  5. OTM may ask to reboot the machine. Please do so if asked.
  6. Copy/Paste the contents under the line here in your next reply.
  7. If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post the OTM log.

Next please run Rkill

Download and Run RKill

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • Please post the resulting log in your next reply.
Then please run MBAM

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks thumbup2.gif

Edited by m0le, 06 April 2010 - 01:19 PM.

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#5 No. Virginia

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Posted 06 April 2010 - 05:41 PM

m0le -- here's my OTM log:

========== FILES ==========
c:\windows\system32\drivers\kgpcpy.cfg moved successfully.
C:\SZKGFS.dat moved successfully.

OTM by OldTimer - Version log created on 04062010_183945

#6 No. Virginia

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Posted 06 April 2010 - 05:45 PM

m0le -- here's the rkill log:

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Dad on 04/06/2010 at 18:42:29.

Processes terminated by Rkill or while it was running:

C:\Documents and Settings\Dad\My Documents\Downloads\OTM.exe
C:\Documents and Settings\Dad\My Documents\Downloads\rkill.pif

Rkill completed on 04/06/2010 at 18:42:33.

#7 No. Virginia

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Posted 06 April 2010 - 07:31 PM

and now the Malwarebytes log:

Malwarebytes' Anti-Malware 1.45

Database version: 3961

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

4/6/2010 8:30:13 PM
mbam-log-2010-04-06 (20-30-13).txt

Scan type: Full scan (C:\|D:\|F:\|)
Objects scanned: 211846
Time elapsed: 1 hour(s), 15 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\gplaza (Worm.Prolaco.M) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\gplaza (Worm.Prolaco.M) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D} (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content (Worm.Prolaco.M) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content\timer.xul (Worm.Prolaco.M) -> Quarantined and deleted successfully.

#8 No. Virginia

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Posted 06 April 2010 - 08:11 PM

m0le -- it looks like everything has been fixed. Thank you!!!!!!!

2 follow up questions: 1) although I followed your instructions to the letter, the "Threats" remain in my Malwarebytes quarantine list. The program advises to delete them all, which I'm inclined to do. Do you agree? And 2) what size donation is typical?? I'd like to contribute to the cause.

Thanks again for your help!! I'm very grateful.

- No. Virginia

#9 m0le


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Posted 07 April 2010 - 12:15 PM

You are quite safe to delete any entries in the MBAM quarantine folder. thumbup2.gif

If you would like to donate then you can donate whatever you wish. I do not expect donations and they are entirely voluntary so it is up to you. If you wish to discuss this further then please feel free to PM me.

We just need to do a final clean up.

You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

Here's some advice on how you can keep your PC clean

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Finally, here's a treasure trove of antivirus, antimalware and antispyware resources

That's it No. Virginia, happy surfing!


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#10 No. Virginia

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Posted 08 April 2010 - 01:12 PM


So I added the home version of SuperAntiSpyware and I have Malwarebytes operating as well. Do I need another antivirus program as well?

#11 m0le


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Posted 08 April 2010 - 03:40 PM

Yes, MBAM is an on-demand removal tool but you also need on-board protection from an antivirus as well as an antispyware. thumbup2.gif
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#12 No. Virginia

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Posted 08 April 2010 - 04:18 PM

I'll reinstall McAfee then. Hopefully the power-trio of McAfee, SuperAntiSpyware and Malwarebytes will give me reasonable protection.

Thank you again for your help. I'm very grateful for your assistance. I sent you a separate message in appreciation for your time and effort.

All the best!

#13 m0le


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Posted 08 April 2010 - 04:27 PM

MBAM, McAfee and SAS is a good combo.

I Got the other message, cheers thumbup2.gif
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#14 m0le


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Posted 12 April 2010 - 06:54 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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