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XP Defender Pro


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13 replies to this topic

#1 kkrieger36

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Posted 01 April 2010 - 06:44 PM

I somehow got the malware XP Defender Pro on my work laptop (I will need to use it at work on Monday). I followed the instructions in the uninstall guide, but when I put the "jump drive" into my laptop to run the "fixexe" i get a window showing "registry disabled by administrator". I don't know what to do next, but am not able to run Malawarebytes or the internet on the infected laptop. I really hope to have this operational by Monday. Your help is much appreciated!! In advance - Thank you!!

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#2 boopme

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Posted 01 April 2010 - 10:24 PM

Try this...Download Doug KNox Registry Tools VBScript to your desktop, double-click on it to run it, then reboot your computer and try to open the Registry Editor.


First you MUST BACK UP the registry. This step involves making changes in the registry. Always back up your registry before making any changes.

Go to Start » Run and type: regedit
Click OK.
On the left side, click to highlight My Computer at the top.
Go up to File » Export
Make sure in that window there is a tick next to "All" under Export Branch.
Leave the "Save As Type" as "Registration Files".
Under "Filename" put RegBackup.
Choose to save it to C:\
Click save and then go to File » Exit.

Or you can download and use ERUNT which is an excellent free tool that allows you to to take a snapshot (backup) of your registry before making changes and restore it when needed.


Now run FixExe.reg

FixExe.reg

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 kkrieger36

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Posted 02 April 2010 - 07:09 AM

Thanks for the reply.
When I tried to back up the registry per your instructions i got this message "registry editing has been disabled by your administrator" - I therefore did not run "ERUNT" yet.
This is my work computer. Perhaps they have blocked employees from performing "regedit"?
I await your reply.
Thank you!

Edited by kkrieger36, 02 April 2010 - 07:53 AM.


#4 boopme

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Posted 02 April 2010 - 10:04 AM

OK, you may need their authorization to perform repairs.. just want you to know that.

This may fix that
Download Doug KNox Registry Tools VBScript to your desktop, double-click on it to run it, then reboot your computer and try to open the Registry Editor.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 kkrieger36

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Posted 02 April 2010 - 01:41 PM

I successfully ran the Doug KNox Registry Tools VBScript, then the regedit as directed. I was then able to run Malwarebytes. Everything was deleted except for one file that it could not delete that was a registry file. After rebooting the XP Security Tool 2010 virus windows all popped up again. I was able to run Malwarebytes again, this time as a "full scan" only when I reloaded the program. Still has not worked. Any further help that you can give me? Thank you kindly!

Edited by boopme, 02 April 2010 - 02:08 PM.


#6 boopme

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Posted 02 April 2010 - 02:10 PM

OK, please post the logs, I need to know what was found.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kkrieger36

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Posted 02 April 2010 - 04:40 PM

Much improved!! All of the signs of the XP Defender Pro 2010 program are gone. I am able to use the internet, BUT when I search for a site, it takes me to random sites that are not associated with the one that I have chosen.

I was not able to run in "safe mode" as it would not take my user name and password (i'm assuming that the administrator from my work has blocked this from my use??)

Consequently, I did not run the ATF Cleaner.

I was able to run the SuperAntiSpyware program, but the log would not open when I clicked on it. I tried numerous times, per your instructions and nothing happened - strange. This is the program that seemed to make the improvement with my computer.

Below is the log from the Malwarebytes program.

If you can help me further I would be very grateful.


Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/2/2010 3:32:29 PM
mbam-log-2010-04-02 (15-32-20).txt

Scan type: Quick Scan
Objects scanned: 122172
Time elapsed: 5 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 3
Registry Data Items Infected: 5
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\winid (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\nofolderoptions (Hijack.FolderOptions) -> No action taken.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trojan.Downloader) -> No action taken.
C:\Documents and Settings\kkrieger\Local Settings\Temp\jisfije9fjoiee.tmp (Trojan.Downloader) -> No action taken.

#8 boopme

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Posted 02 April 2010 - 07:02 PM

Hi,yes thats possible with the admin.

Reboot the machine sometimes the SAS log comes back.
Now we'll run this in Normal mode instead of ATF.

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link


There may still be malware as your MBAM shows Malwarebytes' Anti-Malware 1.43 and the latest is 1.45. Even tho itis running better I want to be certain.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 kkrieger36

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Posted 02 April 2010 - 08:53 PM

The SAS log would still not open even after reboot.

I ran TFC. I did a full scan of MBAM and attached the log below.

Web searches still take me to random sites. For example, if I search for "yahoo" in a google search engine, it will yield the correct search results, but if I click on "yahoo", it will take me to a random site.

I also notice that there are two identical icons added to my desktop that look like a trash can with "tpshocks" written beneath it.

Also, when I try to open a program, it takes me to to window that asks me to "choose the program you want to use to open this file"

Malwarebytes' Anti-Malware 1.43
Database version: 3458
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/2/2010 9:37:27 PM
mbam-log-2010-04-02 (21-37-27).txt

Scan type: Full Scan (C:\|)
Objects scanned: 169669
Time elapsed: 32 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 3
Registry Data Items Infected: 5
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\winid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\nofolderoptions (Hijack.FolderOptions) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

#10 boopme

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Posted 02 April 2010 - 09:05 PM

Ok.
tpshocksNot yet sure whyit's on the desktop,nonetheless two.


It seems you cannot upgrade MBAM. Try opening a different user account and seeing if you can update and run from there or lets try from a CD or USB.

Download and run RKill first.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
If the computer is rebooted or a reboot occurs along the way you will need to run the application again as the malware programs will start again.[/b]




You will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.
***
Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.


Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • [b]Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware[/color]

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 kkrieger36

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Posted 03 April 2010 - 10:02 AM

Dear Boopme,
Every problem that I identified has been corrected!! Thank you so much! I promise to "pay it forward".

I was able to rerun SAS and open the log. Below I have attached the log from SAS, Rkill, and MBAM (the updated version)

Please let me know if there is anything else that I should do to this computer. If I do not hear from you I will assume that you are satisfied with the results.
Thanks again!!

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as kkrieger on 04/03/2010 at 8:43:50.


Processes terminated by Rkill or while it was running:


C:\Documents and Settings\kkrieger\Desktop\rkill.exe


Rkill completed on 04/03/2010 at 8:43:52.

*************

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3948

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/3/2010 9:47:09 AM
mbam-log-2010-04-03 (09-47-09).txt

Scan type: Full scan (C:\|)
Objects scanned: 159132
Time elapsed: 33 minute(s), 12 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 3
Registry Keys Infected: 8
Registry Values Infected: 32
Registry Data Items Infected: 3
Folders Infected: 2
Files Infected: 53

Memory Processes Infected:
C:\WINDOWS\system32\ctfmon.exe (Trojan.Dropper) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\LocalService\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Your Protection (Rogue.YourProtection) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\YVIBBBHA8C (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\_VOID (Rootkit.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\_VOIDd.sys (Rootkit.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MsMpEng.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\WEK9EMDHI9 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ctfmon.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hf8wefhuaihf8ewfydiujhfdsfdf (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hsf87efjhdsf87f3jfsdi7fhsujfd (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mplay32xe.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yvibbbha8c (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\hotkeyscmds (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\apoint (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\actray (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\acwlicon (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\tvt scheduler proxy (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\tpshocks.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\tpshocks (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\awaysch (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\tphotkey (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ezejmnap (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lpmanager (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lpmailchecker (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\dla (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\isusscheduler (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\acrobat assistant 8.0 (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sunjavaupdatesched (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\client access service (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\client access help update (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\client access check version (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\client access express welcome (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\client access pc5250 sound (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\Real\Update_OB\realsched.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\tkbellexe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls\appsecdll (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\kkrieger\Local Settings\Application Data\av.exe" /START "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.163.62,93.188.166.168 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{c59a6bf8-860c-4a6b-88f7-92c88ed5005f}\NameServer (Trojan.DNSChanger) -> Data: 93.188.163.62,93.188.166.168 -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\_VOIDspjkbxpbuy (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Program Files\Your Protection (Rogue.YourProtection) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\LocalService\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\ctfmon.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Documents and Settings\kkrieger\Local Settings\Temp\jhqtjbin8 .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Documents and Settings\kkrieger\Local Settings\Temp\smss .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\mplay32xe.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Documents and Settings\kkrieger\Local Settings\Temp\ujx .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hkcmd.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Apoint2K\apoint.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkPad\ConnectUtilities\actray.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkPad\ConnectUtilities\acwlicon.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tpshocks.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Lenovo\AwayTask\awaysch.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Lenovo\HOTKEY\tposdsvc.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkPad\Utilities\ezejmnap.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkVantage\PrdCtr\lpmgr.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkVantage\PrdCtr\lpmlchk.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\DLA\dlactrlw.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Java\jre6\bin\jusched.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\IBM\Client Access\cwbsvstr.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\IBM\Client Access\cwbinhlp.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\IBM\Client Access\cwbckver.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\IBM\Client Access\cwbwlwiz.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\IBM\Client Access\Emulator\pcssnd.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Real\Update_OB\realsched.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\tpshocks .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\tpshocks.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Desktop\tpshocks .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Desktop\tpshocks.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Application Data\Windows Server\uptcdx.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\jhqtjbin8 .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\mplay32xe .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\smss .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\ujx .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\wmpscfgs.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Symantec Shared\ccapp.exe.delme240 (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Internet Explorer\js.mui (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Internet Explorer\wmpscfgs.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\SUPERAntiSpyware\superantispyware.exe.delme173 (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkPad\Utilities\tpkmapap.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkVantage\PrdCtr\lpmgr .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\ThinkVantage\PrdCtr\lpmlchk .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Ubukua.exe (Trojan.FraudPack) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\_VOIDhjhqlxbwqg.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\DLA\dlactrlw .exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\_VOIDoymkjgutxh.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.

************

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/03/2010 at 10:35 AM

Application Version : 4.35.1002

Core Rules Database Version : 4744
Trace Rules Database Version: 1978

Scan type : Complete Scan
Total Scan Time : 00:37:56

Memory items scanned : 553
Memory threats detected : 0
Registry items scanned : 5454
Registry threats detected : 1
File items scanned : 48628
File threats detected : 12

Trojan.Agent/Gen-Alway[IE]
[Adobe_Reader] C:\PROGRAM FILES\INTERNET EXPLORER\WMPSCFGS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\WMPSCFGS.EXE
C:\WINDOWS\Prefetch\WMPSCFGS.EXE-2DC2A9E2.pf

Adware.Tracking Cookie
C:\Documents and Settings\kkrieger\Cookies\kkrieger@atdmt[1].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@doubleclick[1].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@zedo[2].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@media.adfrontiers[1].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@fastclick[2].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@yieldmanager[1].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@apmebf[1].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@ads.bridgetrack[2].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@ad.yieldmanager[2].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@ad.wsod[2].txt

#12 boopme

boopme

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Posted 03 April 2010 - 10:12 AM

OK, very good and you're welcomew.

Due to the amounts of malware I think you should run another updated MBAM scan. You can use the Quick scan option now.
Also do an online ESET scan.

Please perform a scan with Eset Online Antiivirus Scanner.
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista users need to run Internet Explorer as Administrator. Right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Click the green ESET Online Scanner button.
  • Read the End User License Agreement and check the box: YES, I accept the Terms of Use.
  • Click on the Start button next to it.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?"".
  • Answer Yes to download and install the ActiveX controls that allows the scan to run.
  • Click Start.
  • Check Remove found threats and Scan potentially unwanted applications.
  • Click Scan to start. (please be patient as the scan could take some time to complete)
  • If offered the option to get information or buy software. Just close the window.
  • When the scan has finished, a log.txt file will be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
  • Click Posted Image > Run..., then copy and paste this command into the open box: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad. Copy and paste the contents of log.txt in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 kkrieger36

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Posted 03 April 2010 - 04:22 PM

After I told you that everything was working perfectly, I was browsing around the “BleepingComputer” website, when the darn XP Defender Pro 2010 started all over again.

I was able to run MBAM and SAS. Then I retrieved your last response, so I then ran ESET. All three logs are attached below.

Also:
A small window pops up called, ”Sonic Update Manager” and it reads:
"Please wait while windows configures Sonic Update Manager". Whatever it is doesn't complete the installation then I get an option to try again, and the loop continues.

Please let me know what to do next. THANK YOU!


ESET log:

C:\WINDOWS\system32\igfxpers.exe a variant of Win32/Kryptik.DJG trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\rundll32.exe a variant of Win32/Kryptik.DJG trojan unable to clean

*********
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3948

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

4/3/2010 1:02:17 PM
mbam-log-2010-04-03 (13-02-17).txt

Scan type: Quick scan
Objects scanned: 116552
Time elapsed: 4 minute(s), 20 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
C:\Documents and Settings\kkrieger\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\adobe_reader (Trojan.Dropper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\kkrieger\Local Settings\Application Data\ave.exe" /START "iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\program files\internet explorer\wmpscfgs.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Internet Explorer\js.mui (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Temp\wmpscfgs.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Adobe\acrotray .exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\kkrieger\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

***************

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/03/2010 at 01:45 PM

Application Version : 4.35.1002

Core Rules Database Version : 4766
Trace Rules Database Version: 2578

Scan type : Complete Scan
Total Scan Time : 00:39:16

Memory items scanned : 550
Memory threats detected : 0
Registry items scanned : 5455
Registry threats detected : 1
File items scanned : 49104
File threats detected : 4

Trojan.Agent/Gen-Alway[IE]
[Adobe_Reader] C:\PROGRAM FILES\INTERNET EXPLORER\WMPSCFGS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\WMPSCFGS.EXE

Adware.Tracking Cookie
C:\Documents and Settings\kkrieger\Cookies\kkrieger@atdmt[1].txt
C:\Documents and Settings\kkrieger\Cookies\kkrieger@adecn[2].txt

Trojan.Agent/Gen-Koobface
C:\DOCUMENTS AND SETTINGS\KKRIEGER\LOCAL SETTINGS\TEMP\CTV2946 .EXE

#14 boopme

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Posted 03 April 2010 - 08:02 PM

Hi, We had a lot on here. It may take several scams and tools to get it off. The Droppers have added things. The tools sometimes remove part and have to go back and get the rest after a reboot.

So now we do this. Reboot normally.
First show Hidden files: follow these steps:

1.Close all programs so that you are at your desktop.
2.Double-click on the My Computer icon.
3.Select the Tools menu and click Folder Options.
4.After the new window appears select the View tab.
5.Put a checkmark in the checkbox labeled Display the contents of system folders.
6.Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7.Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8.Remove the checkmark from the checkbox labeled Hide protected operating system files.
9.Press the Apply button and then the OK button and shutdown My Computer.
10.Now your computer is configured to show all hidden files.


Next: Open MBAM in normal mode and click Update tab, select Check for Updates. Update and Close MBAM.

Now we'll run DrWeb-CureIt,It's a 2 step scan.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

OK now MBAM again. You should now be back in Normal mode. Turn off the internet and scan.
Post back DrWeb and MBAM logs...
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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