<<When it loads, it says "1: F:\Windows". I don't think we have an F drive. I think the F drive is usually for the flash drive. So, do I need to enter chkdsk /r , or do I need to put the "F" or "C" in there?>>
As long as you put the number 1 as your selection when asked "which Windows install"...it runs on that install. I would not worry about the drive letters reflected in the RC. As long as you know that there is only 1 partition on that system with Windows installed...the RC picked it up.
<<Will the repair install or clean install delete all of our files and pics off the computer? We have fallen behind on backing up our files to our flash drives and stand to lose a lot.>>
Well...the prudent thing to do (IMO) anytime you have a situation where it's feasible to question the functionality of the hard drive or the file system...is to try to access your files from another system and move them from that drive. "Corrupt" is just another word for damaged. If the file system becomes corrupted, a user may not be able to easily access any files on that drive/partition; ditto for a damaged hard drive.
I would do that before doing anything else, whether it's run chkdsk, run fixboot, do a diagnotic, etc.
<<I have downloaded the Windows Memory Diagnostic and burnt the .exe file to a cd. When I tried to boot it in the computer, nothing happened. Do I need to do something before burning it to the cd to get it to work?>>
I think there's some misunderstanding here. Why are you running a memory diagnostic test series?
To answer (I think) your question...you need to create a bootable CD with that .exe file on it. If it's not bootable, nothing will happen.
One of the options of your software used to burn...should be "bootable CD."
I meant to add...a repair install of XP normally will not result in loss of data. But...if the underlying basis of the system is having problems, all bets are off. I normally try a repair install always before I do a clean install. I don't expect it to overcome anything, but it's about 40 minutes of time that I have, just on the chance that it may correct something. It won't overcome malware and it won't overcome any hardware problem.
Edited by hamluis, 01 April 2010 - 05:31 PM.