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Help need to restore my laptop to factory settings

Started by seanisemarie , Apr 01 2010 02:51 PM

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2 replies to this topic

#1 seanisemarie

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Posted 01 April 2010 - 02:51 PM

hello i have a aspire 5000 laptop that runs winsows xp and i want to restore it to factory settings because im selling it and i dont want my information on there. but i dont have any of the cds that came with the laptop so i was wondering is there a way to do this without the cds. i recall myself setting my laptop to factory setting along time ago and i didn't have the cds but i dont remember what i did

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#2 bicycle bill

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Posted 01 April 2010 - 03:56 PM

hello i have a aspire 5000 laptop that runs winsows xp and i want to restore it to factory settings because im selling it and i dont want my information on there. but i dont have any of the cds that came with the laptop so i was wondering is there a way to do this without the cds. i recall myself setting my laptop to factory setting along time ago and i didn't have the cds but i dont remember what i did

Maybe.

3 ways to recover:

1. If in Windows - Start - Programs - Acer empowering technology - Acer E-recovery management -
click on Restore at bottom then "Restore to factory default settings"
2. Or click on Burn disks instead of Restore
3. If unable to boot into Windows then tap Alt/F10 during boot right after Acer splash screen when starting up the computer.
4. This will start the Acer E-recovery program - choose Factory Default Settings and follow instructions.
For Acer end user technical support, spare parts and service: 1.800.816.2237