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Browsers Won't Open


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#1 MrMiyagi

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Posted 01 April 2010 - 10:11 AM

My grandpa told me that he couldn't get on the internet, so I told him I'd take a look at his computer for him. He had been using Internet Explorer, so I double clicked his IE shortcut, the timer popped up for a second, then nothing happens - the browser never opens. I then transferred the latest Mozilla Firefox to his computer, but that did not work as well.

I transferred some programs from my computer to his and ran spybot, followed by malware bytes (quick scan), followed by ESET online scan, followed by Root Repeal, followed by a final Malware Bytes full scan. Spybot, Malware Bytes (quick), and ESET all found and removed issues - ESET finding and removing the vundo (he has AVG installed and up to date). Root Repeal and the final Malware Bytes scan found nothing, so I retried Firefox - still had the same problem.

Is it possible that something is still there? The first Malware Bytes quick scan seemed to miss the vundo that ESET picked up. At this point I'm pretty much stumped. Any help is much appreciated. Thanks.

Edited by MrMiyagi, 01 April 2010 - 10:12 AM.


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#2 MrMiyagi

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Posted 02 April 2010 - 07:27 AM

If it helps, Firefox in Safe Mode does nothing either.

#3 MrMiyagi

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Posted 02 April 2010 - 05:14 PM

I guess this thread can be closed. I've searched on other forums as well as this one, and I've tried everything I can think of. Judging by the lack of responses this issue is lost on everyone else too. I am just going to reformat, that will probably be easier anyway, as there is not much on the computer. Thanks to anyone who tried.




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