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Infected with trojan downloader/AlexaToolbar


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8 replies to this topic

#1 WSULeifJ

WSULeifJ

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Posted 01 April 2010 - 01:03 AM

Computer began lagging just horribly a few days ago, to an extent that makes it almost unusable at times. Ran Ad-Aware, which showed a couple of trojan downloaders. I removed them, but the lagging problem persists. I'm almost surely still infected. No error messages showing up or anything like that, but applications constantly freezing/failing to respond. If it provides any information, the GMER application twice caused my computer to suddenly shut down and restart, so I ran that one in safe mode which thankfully finally worked. Thanks in advance for any help you can offer me.

DDS log is below.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Leif Johnson at 21:14:52.98 on Wed 03/31/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1982.1258 [GMT -4:00]

AV: Norton Internet Security *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: Norton Internet Security *enabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\runservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Medialink\MWN-USB54G\Installer\Win2k\MWN-USB54G Wireless Client Utility .exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Users\Leif Johnson\AppData\Roaming\Dropbox\bin\Dropbox.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Vongo\VongoService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\PokerStars\PokerStars.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Users\Leif Johnson\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Leif Johnson\Documents\Downloads\dds.scr
C:\Windows\system32\rundll32.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\spyware doctor\bdt\PCTBrowserDefender.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [BitTorrent] "c:\program files\bittorrent\bittorrent.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Google Update] "c:\users\leif johnson\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\leifjo~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\leif johnson\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mwn-us~1.lnk - c:\program files\medialink\mwn-usb54g\installer\win2k\MWN-USB54G Wireless Client Utility .exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\leifjo~1\appdata\roaming\mozilla\firefox\profiles\qgmdbr2k.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (English)
FF - prefs.js: browser.startup.homepage - hxxp://wsuleifj.wordpress.com/wp-admin/index.php?page=stats
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\leif johnson\appdata\local\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\users\leif johnson\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\leif johnson\appdata\roaming\mozilla\firefox\profiles\qgmdbr2k.default\extensions\activegs@freetoolsassociation.com\platform\winnt_x86-msvc\plugins\npActiveGS.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-03-30 22:41:46 834048 ----a-w- c:\windows\system32\wininet.dll
2010-03-30 22:41:40 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-30 00:08:37 487424 ----a-w- c:\windows\system32\msvcp70.dll
2010-03-30 00:08:37 344064 ----a-w- c:\windows\system32\msvcr70.dll
2010-03-30 00:08:35 974848 ----a-w- c:\windows\system32\mfc70.dll
2010-03-30 00:08:26 0 d-----w- c:\program files\AML Products
2010-03-29 23:55:17 882 ----a-w- c:\windows\RegSDImport.xml
2010-03-29 23:55:17 879 ----a-w- c:\windows\RegISSImport.xml
2010-03-29 23:55:17 767952 ----a-w- c:\windows\BDTSupport.dll
2010-03-29 23:55:17 149456 ----a-w- c:\windows\SGDetectionTool.dll
2010-03-29 23:55:17 131 ----a-w- c:\windows\IDB.zip
2010-03-29 23:55:16 165840 ----a-w- c:\windows\PCTBDRes.dll
2010-03-29 23:55:16 1652688 ----a-w- c:\windows\PCTBDCore.dll
2010-03-29 23:55:16 1152444 ----a-w- c:\windows\UDB.zip
2010-03-29 23:50:07 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2010-03-29 23:50:07 233136 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-03-29 23:50:07 100136 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2010-03-29 23:49:57 88040 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-03-29 23:49:57 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2010-03-29 23:49:57 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2010-03-29 23:49:57 217032 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-03-29 23:48:25 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat
2010-03-29 23:48:24 70408 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-03-29 23:47:00 0 d-----w- c:\program files\common files\PC Tools
2010-03-29 23:46:53 0 d-----w- c:\users\leifjo~1\appdata\roaming\PC Tools
2010-03-29 23:46:53 0 d-----w- c:\programdata\PC Tools
2010-03-29 23:46:53 0 d-----w- c:\program files\Spyware Doctor
2010-03-29 23:45:37 0 d---a-w- c:\programdata\TEMP
2010-03-29 14:33:00 0 d-----w- c:\programdata\WindowsSearch
2010-03-11 08:03:30 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-03-11 08:03:27 411648 ----a-w- c:\windows\system32\drivers\http.sys
2010-03-11 08:03:27 30720 ----a-w- c:\windows\system32\httpapi.dll

==================== Find3M ====================

2010-04-01 01:02:52 43096 ----a-w- c:\programdata\nvModes.dat
2010-03-31 19:34:41 3153 --sha-w- c:\windows\system32\mmf.sys
2010-03-07 08:20:28 15688 ----a-w- c:\windows\system32\lsdelete.exe
2010-03-02 13:16:24 13488 ----a-w- c:\users\leifjo~1\appdata\roaming\wklnhst.dat
2010-02-24 14:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-02-22 20:52:02 51200 ----a-w- c:\windows\inf\infpub.dat
2010-02-22 20:52:01 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-25 12:00:35 471552 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:00:35 152576 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:00:35 152064 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:00:22 471552 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 11:58:52 332288 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:21:20 526336 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:21:20 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:21:18 518144 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:21:18 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:26:13 2048 ----a-w- c:\windows\system32\tzres.dll
2010-01-06 15:39:38 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-01-06 15:38:47 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-01-06 13:30:41 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-11-17 08:22:47 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-17 08:22:47 143360 ----a-w- c:\windows\inf\infstor.dat
2008-06-14 05:45:05 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-02-27 04:08:55 22 --sha-w- c:\windows\sminst\HPCD.sys
2008-05-30 19:45:08 65536 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008053020080531\index.dat
2008-06-01 17:30:14 98304 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008060120080602\index.dat
2008-06-04 06:05:43 180224 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008060320080604\index.dat
2008-06-04 19:13:06 65536 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008060420080605\index.dat
2008-06-06 18:37:07 49152 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008060620080607\index.dat
2008-06-09 06:31:59 49152 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012008060820080609\index.dat
2008-06-03 18:40:49 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\internet explorer\userdata\index.dat

============= FINISH: 21:29:01.72 ===============

Attached Files



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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 05 April 2010 - 04:22 AM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks thumbup2.gif
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#3 WSULeifJ

WSULeifJ
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  • Members
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  • Local time:12:45 PM

Posted 05 April 2010 - 10:51 AM

Hi m0le,
Thanks for replying. I'm subscribed to the topic and ready to follow your instructions.

#4 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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  • Gender:Male
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  • Local time:08:45 PM

Posted 05 April 2010 - 03:02 PM

Let's run a couple of good antispyware/adware programs

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Thanks thumbup2.gif
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#5 WSULeifJ

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Posted 05 April 2010 - 11:17 PM

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3957

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

4/5/2010 7:22:15 PM
mbam-log-2010-04-05 (19-22-15).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)
Objects scanned: 318025
Time elapsed: 2 hour(s), 31 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\buildw (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\guid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\uid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\update (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\mpe (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/05/2010 at 08:57 PM

Application Version : 4.35.1002

Core Rules Database Version : 4771
Trace Rules Database Version: 2583

Scan type : Complete Scan
Total Scan Time : 01:34:28

Memory items scanned : 869
Memory threats detected : 0
Registry items scanned : 9649
Registry threats detected : 0
File items scanned : 63292
File threats detected : 27

Adware.Tracking Cookie
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@advertising[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@ads.pointroll[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@msnaccountservices.112.2o7[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@questionmarket[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@msnportal.112.2o7[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@atwola[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@ad.m5prod[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@insightexpressai[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@tacoda[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@doubleclick[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@ad.wsod[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@content.yieldmanager[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@bs.serving-sys[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@content.yieldmanager[3].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@ads.bridgetrack[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@collective-media[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@trafficmp[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@at.atwola[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@microsoftwlmessengermkt.112.2o7[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@serving-sys[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@pointroll[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@cdn.at.atwola[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@invitemedia[2].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@atdmt[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@adbrite[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@ar.atwola[1].txt
C:\Users\Leif Johnson\AppData\Roaming\Microsoft\Windows\Cookies\leif_johnson@msnbc.112.2o7[1].txt

#6 m0le

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Posted 06 April 2010 - 12:59 PM

Some leftover registry entries and some cookies. It looks like your programs did the trick.

Please run an ESET online scan next

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found there will be no option to export the text file as no log will be produced. Let me know if this is the case.
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#7 m0le

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Posted 09 April 2010 - 07:53 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#8 WSULeifJ

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Posted 09 April 2010 - 10:50 PM

I apologize, somehow I missed the notification of your last reply. You can go ahead and close the topic. Thanks so much for your help.

#9 m0le

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Posted 09 April 2010 - 11:32 PM

Thanks for letting me know thumbup2.gif

-----------------------------------------------------------

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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