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Unknown infection


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5 replies to this topic

#1 seaka

seaka

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Posted 31 March 2010 - 01:54 PM

Referred from here: http://www.bleepingcomputer.com/forums/t/305979/cant-update-windows/ ~ OB

I can't access any updates for Windows, SAS or MBAM. On start-up, I get a "Can't update Windows" message. When I go to the Microsoft site, form the Update button I get an HTTP 404 error.
When I try to update SAS, I get a message that the firewall may be blocking access to the internet.
When I try to update MBAM, I get the HTTP 404 error.

DDS log:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Kate at 10:39:25.62 on 31/03/2010
Internet Explorer: 7.0.6002.18005
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6002.2.1252.2.1033.18.3030.1289 [GMT -7:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f091b975\STacSV.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f091b975\aestsrv.exe
C:\Windows\system32\dldtcoms.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rpcnet.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Windows\System32\mobsync.exe
C:\Windows\UMStor\Res.exe
C:\Program Files\TELUS\TELUS Support Centre\bin\McciTrayApp.exe
C:\Program Files\TELUS\TELUS Wireless Connection Manager\McciTrayApp.exe
C:\Program Files\TELUS\eProtect Advisor\TEPA.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Dell V305\dldtMsdMon.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Kate\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=4081218
uDefault_Page_URL = hxxp://www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca&ibd=4081218
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [TOY5KNQ8OC] c:\users\kate\appdata\local\temp\Lpx.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [LoJackForLaptops] c:\program files\lflinstall\InstallManager.exe /d60 /dd1 /bd0
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [dldtmon.exe] "c:\program files\dell v305\dldtmon.exe"
mRun: [dldtamon] "c:\program files\dell v305\dldtamon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [USB Storage Toolbox] c:\windows\umstor\Res.EXE
mRun: [TELUS_McciTrayApp] c:\program files\telus\telus support centre\bin\McciTrayApp.exe
mRun: [TelusWCC_McciTrayApp] c:\program files\telus\telus wireless connection manager\McciTrayApp.exe
mRun: [TEPA.exe] "c:\program files\telus\eprotect advisor\TEPA.exe" /AUTORUN
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [DelayShred] c:\progra~1\mcafee\mshr\shrcl.exe /p7 /q c:\users\kate\appdata\local\micros~1\windows\tempor~1\content.ie5\1y7pzbhb\APPLIC~1.SH!
StartupFolder: c:\users\kate\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 93.188.163.33,93.188.161.91
TCP: {131DB9BE-B415-4E13-81B6-BA9B09646223} = 93.188.163.33,93.188.161.91
TCP: {8A7D5778-FAD4-4BA5-B71F-C68AE43D2D1A} = 93.188.163.33,93.188.161.91
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-12-18 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f091b975\AEstSrv.exe [2008-12-18 73728]
R2 dldt_device;dldt_device;c:\windows\system32\dldtcoms.exe -service --> c:\windows\system32\dldtcoms.exe -service [?]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-12-18 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-12-18 144704]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-12-18 113664]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-12-18 54784]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-12-18 203264]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-12-18 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-12-18 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-12-18 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-12-18 40552]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-12-18 3663360]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-12-18 144672]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-12-18 277632]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S2 gupdate1c98d9d59f06cba;Google Update Service (gupdate1c98d9d59f06cba);c:\program files\google\update\GoogleUpdate.exe [2009-2-12 133104]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-12-18 30192]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-12-18 34248]

=============== Created Last 30 ================

2010-03-31 17:35:33 0 ----a-w- c:\users\kate\defogger_reenable
2010-03-30 22:52:37 0 d-----w- c:\programdata\Sun
2010-03-30 20:53:49 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-03-30 18:19:24 0 d-----w- c:\program files\Trend Micro

==================== Find3M ====================

2010-03-30 22:44:09 56680 ----a-w- c:\windows\system32\rpcnet.dll
2010-03-09 11:28:20 411368 ----a-w- c:\windows\system32\deploytk.dll
2010-02-12 04:27:36 20 ---h--w- c:\programdata\PKP_DLdu.DAT
2009-11-17 11:21:28 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-17 11:21:28 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-17 11:21:26 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-17 11:21:26 143360 ----a-w- c:\windows\inf\infstrng.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-12-18 21:38:19 76 --sh--r- c:\windows\CT4CET.bin
2009-11-30 19:47:12 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat
2009-11-30 19:47:12 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\history\history.ie5\index.dat
2009-11-30 19:47:12 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\temporary internet files\content.ie5\index.dat
2008-12-18 22:57:38 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 10:40:52.79 ===============

Attached Files


Edited by Orange Blossom, 31 March 2010 - 02:49 PM.


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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,248 posts
  • OFFLINE
  •  
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  • Local time:08:40 AM

Posted 04 April 2010 - 03:08 PM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 seaka

seaka
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Posted 04 April 2010 - 07:27 PM

Hi Elsie

Thank you for your attention. No need to apoligize for the delay. I appreciate your time and will try not to waste it.
I can't access any updates for Windows, SAS or MBAM. On start-up, I get a "Can't update Windows" message. When I go to the Microsoft site, form the Update button I get an HTTP 404 error.
When I try to update SAS, I get a message that the firewall may be blocking access to the internet.
When I try to update MBAM, I get the HTTP 404 error.

Iam also getting a Yahoo homepage opening when I click on a link to anything. I get thee link I'm going to but the Yahoo page opens first.

The requested logs are below. Look forward to hearing from you.

OTL logfile created on: 04/04/2010 3:28:27 PM - Run 1
OTL by OldTimer - Version 3.2.1.0 Folder = C:\Users\Kate\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

3.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 31.00% Memory free
6.00 Gb Paging File | 3.00 Gb Available in Paging File | 42.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 223.08 Gb Total Space | 171.82 Gb Free Space | 77.02% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.86 Gb Free Space | 49.75% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: KATE-PC
Current User Name: Kate
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/04/04 15:27:10 | 000,561,664 | ---- | M] (OldTimer Tools) -- C:\Users\Kate\Desktop\OTL.exe
PRC - [2010/03/29 08:29:04 | 002,012,912 | ---- | M] (SUPERAntiSpyware.com) -- C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
PRC - [2010/02/05 14:00:00 | 000,495,432 | R--- | M] (WinZip Computing, S.L.) -- C:\Program Files\WinZip\WZQKPICK.EXE
PRC - [2010/01/26 17:58:38 | 000,256,280 | R--- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10e.exe
PRC - [2009/12/02 15:26:26 | 000,030,192 | ---- | M] (Google) -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
PRC - [2009/11/13 17:15:00 | 001,807,600 | ---- | M] () -- C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/10/29 07:54:44 | 001,218,008 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2009/10/27 12:19:46 | 000,895,696 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\MPF\MpfSrv.exe
PRC - [2009/09/16 10:22:08 | 000,144,704 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan\Mcshield.exe
PRC - [2009/09/16 09:28:38 | 000,606,736 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\VirusScan\mcsysmon.exe
PRC - [2009/09/10 07:58:25 | 000,168,960 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Media Player\wmplayer.exe
PRC - [2009/07/27 17:19:10 | 000,199,184 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
PRC - [2009/07/10 00:26:20 | 000,865,832 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\MSC\mcmscsvc.exe
PRC - [2009/07/08 14:48:48 | 000,026,640 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\MSK\msksrver.exe
PRC - [2009/07/08 11:54:34 | 000,359,952 | ---- | M] (McAfee, Inc.) -- c:\Program Files\Common Files\McAfee\McProxy\McProxy.exe
PRC - [2009/07/07 19:10:02 | 002,482,848 | ---- | M] (McAfee, Inc.) -- c:\Program Files\Common Files\McAfee\MNA\McNASvc.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/05/21 20:03:20 | 000,056,680 | ---- | M] (Absolute Software Corp.) -- C:\Windows\System32\rpcnet.exe
PRC - [2009/04/10 23:28:05 | 000,735,232 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Games\SpiderSolitaire\SpiderSolitaire.exe
PRC - [2009/04/10 23:27:39 | 000,299,520 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\ieuser.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/04/10 23:27:28 | 000,069,120 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\conime.exe
PRC - [2009/02/12 22:40:23 | 000,198,160 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2008/12/18 14:34:28 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2008/10/04 12:58:04 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/09/23 21:09:52 | 001,295,656 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DellDock.exe
PRC - [2008/09/23 21:09:52 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2008/08/02 00:12:24 | 000,200,704 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2008/07/17 05:00:18 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2008/07/17 05:00:16 | 000,046,376 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2008/07/17 03:23:04 | 000,442,433 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2008/07/17 03:23:02 | 000,221,239 | ---- | M] (IDT, Inc.) -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f091b975\stacsv.exe
PRC - [2008/07/17 03:22:56 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f091b975\AEstSrv.exe
PRC - [2008/07/09 13:31:46 | 001,616,976 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2008/06/30 11:36:44 | 000,040,960 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2008/06/23 23:27:40 | 000,025,840 | ---- | M] () -- C:\Program Files\Dell V305\dldtmsdmon.exe
PRC - [2008/06/03 14:54:56 | 000,446,635 | ---- | M] (Creative Technology Ltd.) -- C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
PRC - [2008/02/25 09:38:12 | 000,595,184 | ---- | M] ( ) -- C:\Windows\System32\dldtcoms.exe
PRC - [2008/01/14 09:13:02 | 000,132,392 | ---- | M] (CyberLink Corp.) -- C:\Program Files\Dell\MediaDirect\PCMService.exe
PRC - [2007/10/18 21:10:42 | 000,479,232 | ---- | M] (Nikon Corporation) -- C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
PRC - [2007/10/07 23:16:16 | 001,462,272 | ---- | M] (Motive Communications, Inc.) -- C:\Program Files\TELUS\TELUS Support Centre\bin\McciTrayApp.exe
PRC - [2007/05/14 10:10:38 | 002,061,816 | ---- | M] (TELUS) -- C:\Program Files\TELUS\eProtect Advisor\TEPA.exe
PRC - [2006/03/10 11:01:02 | 000,543,232 | ---- | M] (Motive Communications, Inc.) -- C:\Program Files\TELUS\TELUS Wireless Connection Manager\McciTrayApp.exe
PRC - [2005/09/14 21:44:14 | 000,065,536 | ---- | M] (ali) -- C:\Windows\UMStor\Res.exe


========== Modules (SafeList) ==========

MOD - [2010/04/04 15:27:10 | 000,561,664 | ---- | M] (OldTimer Tools) -- C:\Users\Kate\Desktop\OTL.exe
MOD - [2009/04/10 23:21:38 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2009/12/02 15:26:26 | 000,030,192 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe -- (GoogleDesktopManager-110309-193829)
SRV - [2009/10/27 12:19:46 | 000,895,696 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\MPF\MPFSrv.exe -- (MpfService)
SRV - [2009/09/24 18:27:04 | 000,793,088 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\FntCache.dll -- (FontCache)
SRV - [2009/09/16 11:23:32 | 000,365,072 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2009/09/16 10:22:08 | 000,144,704 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\McAfee\VirusScan\Mcshield.exe -- (McShield)
SRV - [2009/09/16 09:28:38 | 000,606,736 | ---- | M] (McAfee, Inc.) [On_Demand | Running] -- C:\Program Files\McAfee\VirusScan\mcsysmon.exe -- (McSysmon)
SRV - [2009/07/10 00:26:20 | 000,865,832 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\MSC\mcmscsvc.exe -- (mcmscsvc)
SRV - [2009/07/08 14:48:48 | 000,026,640 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\MSK\MskSrver.exe -- (MSK80Service)
SRV - [2009/07/08 11:54:34 | 000,359,952 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files\Common Files\McAfee\McProxy\McProxy.exe -- (McProxy)
SRV - [2009/07/07 19:10:02 | 002,482,848 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files\Common Files\McAfee\MNA\McNASvc.exe -- (McNASvc)
SRV - [2009/05/21 20:03:20 | 000,056,680 | ---- | M] (Absolute Software Corp.) [Auto | Running] -- C:\Windows\System32\rpcnet.exe -- (rpcnet) Remote Procedure Call (RPC)
SRV - [2008/12/18 14:42:06 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2008/10/04 12:58:04 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2008/09/23 21:09:52 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2008/07/17 03:23:02 | 000,221,239 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f091b975\stacsv.exe -- (STacSV)
SRV - [2008/07/17 03:22:56 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f091b975\AEstSrv.exe -- (AESTFilters)
SRV - [2008/02/25 09:38:12 | 000,595,184 | ---- | M] ( ) [Auto | Running] -- C:\Windows\System32\dldtcoms.exe -- (dldt_device)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - [2010/02/17 11:25:50 | 000,012,872 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
DRV - [2010/02/17 11:15:58 | 000,066,632 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
DRV - [2010/02/17 11:15:58 | 000,012,872 | R--- | M] ( SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | On_Demand | Running] -- C:\Program Files\SUPERAntiSpyware\SASENUM.SYS -- (SASENUM)
DRV - [2009/09/16 10:22:48 | 000,214,664 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2009/09/16 10:22:48 | 000,079,816 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2009/09/16 10:22:48 | 000,040,552 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfesmfk.sys -- (mfesmfk)
DRV - [2009/09/16 10:22:48 | 000,035,272 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2009/09/16 10:22:14 | 000,034,248 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mferkdk.sys -- (mferkdk)
DRV - [2009/07/16 12:32:26 | 000,130,424 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\Mpfp.sys -- (MPFP)
DRV - [2008/09/22 01:27:02 | 000,144,672 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OA001Ufd.sys -- (OA001Ufd)
DRV - [2008/09/22 01:27:00 | 000,277,632 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OA001Vid.sys -- (OA001Vid)
DRV - [2008/07/28 02:46:32 | 000,054,784 | ---- | M] (ITE Tech. Inc. ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\itecir.sys -- (itecir)
DRV - [2008/07/24 19:42:48 | 000,170,032 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/07/18 01:33:42 | 000,113,664 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV - [2008/07/18 01:33:10 | 002,381,312 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\igdkmd32.sys -- (igfx)
DRV - [2008/07/17 03:23:06 | 000,379,904 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2008/07/03 22:35:48 | 003,663,360 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NETw5v32.sys -- (NETw5v32) Intel®
DRV - [2008/07/03 01:58:26 | 000,038,400 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2008/07/03 01:58:24 | 000,046,592 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2008/07/03 01:58:22 | 000,043,008 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2008/05/29 04:03:34 | 000,203,264 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\k57nd60x.sys -- (k57nd60x) Broadcom NetLink ™
DRV - [2008/01/20 19:23:27 | 000,386,616 | ---- | M] (LSI Corporation, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasr.sys -- (MegaSR)
DRV - [2008/01/20 19:23:27 | 000,149,560 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2008/01/20 19:23:27 | 000,031,288 | ---- | M] (LSI Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2008/01/20 19:23:26 | 000,101,432 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2008/01/20 19:23:26 | 000,074,808 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2008/01/20 19:23:26 | 000,040,504 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2008/01/20 19:23:25 | 000,300,600 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2008/01/20 19:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel®
DRV - [2008/01/20 19:23:25 | 000,089,656 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2008/01/20 19:23:24 | 001,122,360 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2008/01/20 19:23:24 | 000,118,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel®
DRV - [2008/01/20 19:23:24 | 000,079,928 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2008/01/20 19:23:23 | 000,235,064 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2008/01/20 19:23:23 | 000,130,616 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2008/01/20 19:23:23 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2008/01/20 19:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2008/01/20 19:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2008/01/20 19:23:23 | 000,079,416 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2008/01/20 19:23:22 | 000,342,584 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2008/01/20 19:23:21 | 000,422,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2008/01/20 19:23:21 | 000,102,968 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2008/01/20 19:23:21 | 000,045,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2008/01/20 19:23:20 | 000,238,648 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2008/01/20 19:23:00 | 000,020,024 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2008/01/20 19:23:00 | 000,019,000 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2008/01/20 19:23:00 | 000,017,464 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2007/09/07 13:07:25 | 000,019,712 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMP50.sys -- (MREMP50)
DRV - [2007/09/07 13:07:25 | 000,018,304 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Motive\MRESP50.sys -- (MRESP50)
DRV - [2006/11/02 02:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 02:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 02:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 02:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 02:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 02:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 02:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 02:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 02:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 02:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 02:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 01:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 01:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 01:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 01:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 01:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 01:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 00:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)
DRV - [2006/11/02 00:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.ca/ig/dell?hl=en&cli...amp;ibd=4081218
IE - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ig/dell?hl=en&cli...amp;ibd=4081218
IE - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\Program Files\Real\RealPlayer\browserrecord [2009/02/12 22:40:48 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\Program Files\McAfee\MSK\mskapbho.dll ()
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (McAfee, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll (Google Inc.)
O2 - BHO: (Google Dictionary Compression sdch) - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O3 - HKLM\..\Toolbar: (&Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O3 - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\..\Toolbar\WebBrowser: (&Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll ()
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [dldtamon] C:\Program Files\Dell V305\dldtamon.exe ()
O4 - HKLM..\Run: [dldtmon.exe] C:\Program Files\Dell V305\dldtmon.exe ()
O4 - HKLM..\Run: [Google Desktop Search] C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (Google)
O4 - HKLM..\Run: [LoJackForLaptops] C:\Program Files\LFLInstall\InstallManager.exe File not found
O4 - HKLM..\Run: [Malwarebytes Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [TELUS_McciTrayApp] C:\Program Files\TELUS\TELUS Support Centre\bin\McciTrayApp.exe (Motive Communications, Inc.)
O4 - HKLM..\Run: [TelusWCC_McciTrayApp] C:\Program Files\TELUS\TELUS Wireless Connection Manager\McciTrayApp.exe (Motive Communications, Inc.)
O4 - HKLM..\Run: [TEPA.exe] C:\Program Files\TELUS\eProtect Advisor\TEPA.exe (TELUS)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [USB Storage Toolbox] C:\Windows\UMStor\Res.exe (ali)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\.DEFAULT..\Run: [DelayShred] c:\Program Files\McAfee\MSHR\ShrCL.exe ()
O4 - HKU\S-1-5-18..\Run: [DelayShred] c:\Program Files\McAfee\MSHR\ShrCL.exe ()
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O4 - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000..\Run: [TOY5KNQ8OC] C:\Users\Kate\AppData\Local\Temp\Lpx.exe File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O4 - Startup: C:\Users\Kate\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O13 - gopher Prefix: missing
O15 - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKU\S-1-5-21-3891521148-1499868460-2826132493-1000\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_19)
O16 - DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_19)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_19)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 64.59.144.90 64.59.144.91
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.163.33,93.188.161.91
O18 - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\Windows\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Users\Kate\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Kate\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{7727857b-38fd-11df-9362-002219dc9c6c}\Shell - "" = AutoRun
O33 - MountPoints2\{7727857b-38fd-11df-9362-002219dc9c6c}\Shell\AutoRun\command - "" = G:\LaunchU3.exe -- File not found
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/04/04 15:26:59 | 000,561,664 | ---- | C] (OldTimer Tools) -- C:\Users\Kate\Desktop\OTL.exe
[2010/03/31 10:46:31 | 000,000,000 | ---D | C] -- C:\ProgramData\WinZip
[2010/03/31 10:46:27 | 000,000,000 | ---D | C] -- C:\Program Files\WinZip
[2010/03/30 15:52:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Sun
[2010/03/30 15:52:14 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaws.exe
[2010/03/30 15:52:13 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaw.exe
[2010/03/30 15:52:13 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\Windows\System32\java.exe
[2010/03/30 13:53:49 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Wise Installation Wizard
[2010/03/30 13:48:01 | 000,050,688 | ---- | C] (Atribune.org) -- C:\Users\Kate\Desktop\ATF-Cleaner.exe
[2010/03/30 11:19:24 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2009/01/12 00:03:07 | 008,653,312 | ---- | C] (Dell, Inc. ) -- C:\Users\Kate\AppData\Roaming\DataSafeDotNet.exe
[2009/01/06 04:56:44 | 000,438,272 | ---- | C] ( ) -- C:\Windows\System32\DLDThcp.dll
[2009/01/06 04:56:43 | 001,105,920 | ---- | C] ( ) -- C:\Windows\System32\dldtserv.dll
[2009/01/06 04:56:43 | 000,843,776 | ---- | C] ( ) -- C:\Windows\System32\dldtusb1.dll
[2009/01/06 04:56:43 | 000,364,544 | ---- | C] ( ) -- C:\Windows\System32\dldtinpa.dll
[2009/01/06 04:56:43 | 000,339,968 | ---- | C] ( ) -- C:\Windows\System32\dldtiesc.dll
[2009/01/06 04:56:42 | 000,647,168 | ---- | C] ( ) -- C:\Windows\System32\dldtpmui.dll
[2009/01/06 04:56:42 | 000,053,248 | ---- | C] ( ) -- C:\Windows\System32\dldtprox.dll
[2009/01/06 04:56:41 | 000,569,344 | ---- | C] ( ) -- C:\Windows\System32\dldtlmpm.dll
[2009/01/06 04:56:40 | 000,663,552 | ---- | C] ( ) -- C:\Windows\System32\dldthbn3.dll
[2009/01/06 04:56:39 | 000,851,968 | ---- | C] ( ) -- C:\Windows\System32\dldtcomc.dll
[2009/01/06 04:56:39 | 000,376,832 | ---- | C] ( ) -- C:\Windows\System32\dldtcomm.dll

========== Files - Modified Within 30 Days ==========

[2010/04/04 15:32:54 | 003,932,160 | -HS- | M] () -- C:\Users\Kate\NTUSER.DAT
[2010/04/04 15:27:10 | 000,561,664 | ---- | M] (OldTimer Tools) -- C:\Users\Kate\Desktop\OTL.exe
[2010/04/04 15:20:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2010/04/04 14:22:49 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/04/04 14:22:49 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/04/04 10:37:52 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2010/04/04 10:23:10 | 000,023,401 | ---- | M] () -- C:\Windows\System32\Config.MPF
[2010/04/04 10:22:53 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/04/03 18:00:00 | 000,000,440 | ---- | M] () -- C:\Windows\tasks\ParetoLogic Registration.job
[2010/04/02 12:56:50 | 000,000,378 | ---- | M] () -- C:\Windows\tasks\DriverCure.job
[2010/04/01 15:44:14 | 000,001,973 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2010/04/01 08:43:17 | 000,000,414 | ---- | M] () -- C:\Windows\tasks\ParetoLogic Update Version2.job
[2010/04/01 08:43:16 | 000,000,348 | ---- | M] () -- C:\Windows\tasks\McQcTask.job
[2010/03/31 11:39:11 | 000,690,960 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI
[2010/03/31 11:39:11 | 000,600,378 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2010/03/31 11:39:11 | 000,105,852 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2010/03/31 11:32:51 | 000,056,680 | ---- | M] (Absolute Software Corp.) -- C:\Windows\System32\rpcnet.dll
[2010/03/31 11:32:42 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/03/31 11:32:35 | 3178,082,304 | -HS- | M] () -- C:\hiberfil.sys
[2010/03/31 10:52:41 | 000,284,915 | ---- | M] () -- C:\Users\Kate\Desktop\gmer.zip
[2010/03/31 10:46:49 | 000,001,856 | ---- | M] () -- C:\Users\Public\Desktop\WinZip.lnk
[2010/03/31 10:46:49 | 000,001,790 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
[2010/03/31 10:37:47 | 000,525,824 | ---- | M] () -- C:\Users\Kate\Desktop\dds.scr
[2010/03/31 10:35:33 | 000,000,000 | ---- | M] () -- C:\Users\Kate\defogger_reenable
[2010/03/31 10:34:28 | 000,050,477 | ---- | M] () -- C:\Users\Kate\Desktop\Defogger.exe
[2010/03/30 15:48:12 | 000,363,520 | ---- | M] () -- C:\Users\Kate\Desktop\rkill.pif
[2010/03/30 15:38:43 | 000,524,288 | -HS- | M] () -- C:\Users\Kate\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms
[2010/03/30 15:38:43 | 000,065,536 | -HS- | M] () -- C:\Users\Kate\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf
[2010/03/30 14:20:53 | 000,001,356 | ---- | M] () -- C:\Users\Kate\AppData\Local\d3d9caps.dat
[2010/03/30 14:18:20 | 000,000,282 | -H-- | M] () -- C:\Windows\tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job
[2010/03/30 13:54:44 | 000,000,904 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2010/03/30 13:53:03 | 007,976,992 | ---- | M] () -- C:\Users\Kate\Desktop\SUPERAntiSpyware.exe
[2010/03/30 13:48:05 | 000,050,688 | ---- | M] (Atribune.org) -- C:\Users\Kate\Desktop\ATF-Cleaner.exe
[2010/03/30 11:19:24 | 000,001,876 | ---- | M] () -- C:\Users\Kate\Desktop\HijackThis.lnk
[2010/03/26 10:37:44 | 000,001,889 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2010/03/09 04:28:28 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaws.exe
[2010/03/09 04:28:27 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\javaw.exe
[2010/03/09 04:28:26 | 000,145,184 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\java.exe
[2010/03/09 04:28:20 | 000,411,368 | ---- | M] (Sun Microsystems, Inc.) -- C:\Windows\System32\deploytk.dll

========== Files Created - No Company Name ==========

[2010/03/31 10:52:37 | 000,284,915 | ---- | C] () -- C:\Users\Kate\Desktop\gmer.zip
[2010/03/31 10:46:49 | 000,001,856 | ---- | C] () -- C:\Users\Public\Desktop\WinZip.lnk
[2010/03/31 10:46:49 | 000,001,790 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
[2010/03/31 10:37:40 | 000,525,824 | ---- | C] () -- C:\Users\Kate\Desktop\dds.scr
[2010/03/31 10:35:33 | 000,000,000 | ---- | C] () -- C:\Users\Kate\defogger_reenable
[2010/03/31 10:34:28 | 000,050,477 | ---- | C] () -- C:\Users\Kate\Desktop\Defogger.exe
[2010/03/30 15:47:48 | 000,363,520 | ---- | C] () -- C:\Users\Kate\Desktop\rkill.pif
[2010/03/30 15:39:36 | 3178,082,304 | -HS- | C] () -- C:\hiberfil.sys
[2010/03/30 13:54:44 | 000,000,904 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2010/03/30 13:52:57 | 007,976,992 | ---- | C] () -- C:\Users\Kate\Desktop\SUPERAntiSpyware.exe
[2010/03/30 12:28:42 | 000,000,282 | -H-- | C] () -- C:\Windows\tasks\{66BA574B-1E11-49b8-909C-8CC9E0E8E015}.job
[2010/03/30 11:19:24 | 000,001,876 | ---- | C] () -- C:\Users\Kate\Desktop\HijackThis.lnk
[2010/03/26 10:37:44 | 000,001,889 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2010/02/15 11:14:40 | 000,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2009/09/10 21:47:22 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/03/11 00:09:09 | 000,087,875 | ---- | C] () -- C:\Users\Kate\000851.jpg
[2009/03/11 00:05:29 | 000,084,868 | ---- | C] () -- C:\Users\Kate\000507.jpg
[2009/02/18 21:14:43 | 017,322,757 | ---- | C] () -- C:\Users\Kate\Group4Presentation-1.rar
[2009/02/15 15:13:04 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/02/12 19:44:01 | 000,001,356 | ---- | C] () -- C:\Users\Kate\AppData\Local\d3d9caps.dat
[2009/01/25 21:17:28 | 000,061,340 | ---- | C] () -- C:\Users\Kate\Defining_Social_Economy.pdf
[2009/01/24 15:24:43 | 000,627,641 | ---- | C] () -- C:\Users\Kate\Sust_Communities_dec02.pdf
[2009/01/17 12:09:44 | 000,061,224 | ---- | C] () -- C:\Users\Kate\GoToAssistDownloadHelper.exe
[2009/01/06 06:28:33 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Strings
[2009/01/06 06:28:33 | 000,000,268 | RH-- | C] () -- C:\Users\Kate\AppData\Roaming\StatusSheet
[2009/01/06 06:28:33 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLdu.DAT
[2009/01/06 06:28:33 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Synth Leads
[2009/01/06 05:39:07 | 000,007,565 | ---- | C] () -- C:\ProgramData\dldt.log
[2009/01/06 05:02:48 | 000,360,448 | ---- | C] () -- C:\Windows\System32\dldtcoin.dll
[2009/01/06 04:57:01 | 000,102,400 | ---- | C] () -- C:\Windows\System32\dldtwupd.dll
[2009/01/06 04:56:44 | 000,348,160 | ---- | C] () -- C:\Windows\System32\DLDTinst.dll
[2009/01/06 04:56:43 | 000,520,192 | ---- | C] () -- C:\Windows\System32\dldtutil.dll
[2009/01/06 04:56:41 | 000,180,224 | ---- | C] () -- C:\Windows\System32\dldtinsb.dll
[2009/01/06 04:56:41 | 000,176,128 | ---- | C] () -- C:\Windows\System32\dldtins.dll
[2009/01/06 04:56:41 | 000,143,360 | ---- | C] () -- C:\Windows\System32\dldtjswr.dll
[2009/01/06 04:56:41 | 000,106,496 | ---- | C] () -- C:\Windows\System32\dldtinsr.dll
[2009/01/06 04:56:40 | 000,208,896 | ---- | C] () -- C:\Windows\System32\dldtgrd.dll
[2009/01/06 04:56:39 | 000,086,016 | ---- | C] () -- C:\Windows\System32\dldtcub.dll
[2009/01/06 04:56:39 | 000,077,824 | ---- | C] () -- C:\Windows\System32\dldtcu.dll
[2009/01/06 04:56:39 | 000,036,864 | ---- | C] () -- C:\Windows\System32\dldtcur.dll
[2009/01/06 04:56:38 | 000,077,906 | ---- | C] () -- C:\Windows\System32\DLDTcfg.dll
[2009/01/03 02:01:12 | 000,019,968 | ---- | C] () -- C:\Users\Kate\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/01/03 00:59:13 | 000,002,043 | ---- | C] () -- C:\Users\Kate\AppData\Roaming\install.dat
[2009/01/03 00:55:16 | 003,932,160 | -HS- | C] () -- C:\Users\Kate\NTUSER.DAT
[2009/01/03 00:55:16 | 000,524,288 | -HS- | C] () -- C:\Users\Kate\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000002.regtrans-ms
[2009/01/03 00:55:16 | 000,524,288 | -HS- | C] () -- C:\Users\Kate\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms
[2009/01/03 00:55:16 | 000,262,144 | -H-- | C] () -- C:\Users\Kate\ntuser.dat.LOG2
[2009/01/03 00:55:16 | 000,262,144 | -H-- | C] () -- C:\Users\Kate\ntuser.dat.LOG1
[2009/01/03 00:55:16 | 000,065,536 | -HS- | C] () -- C:\Users\Kate\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf
[2009/01/03 00:55:16 | 000,000,020 | -HS- | C] () -- C:\Users\Kate\ntuser.ini
[2008/12/18 16:11:12 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1508.dll
[2008/12/18 16:11:10 | 000,004,608 | ---- | C] () -- C:\Windows\System32\HdmiCoin.dll
[2008/02/21 13:41:23 | 000,782,336 | ---- | C] () -- C:\Windows\System32\dldtdrs.dll
[2008/02/19 15:25:56 | 000,081,920 | ---- | C] () -- C:\Windows\System32\dldtcaps.dll
[2007/11/13 12:13:09 | 000,069,632 | ---- | C] () -- C:\Windows\System32\dldtcnv4.dll
[2007/04/28 07:41:49 | 000,040,960 | ---- | C] () -- C:\Windows\System32\dldtvs.dll
[2006/11/02 05:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 03:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2006/11/02 00:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
< End of report >


OTL Extras logfile created on: 04/04/2010 3:28:27 PM - Run 1
OTL by OldTimer - Version 3.2.1.0 Folder = C:\Users\Kate\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

3.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 31.00% Memory free
6.00 Gb Paging File | 3.00 Gb Available in Paging File | 42.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 223.08 Gb Total Space | 171.82 Gb Free Space | 77.02% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.86 Gb Free Space | 49.75% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: KATE-PC
Current User Name: Kate
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~1\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{1BE91A65-FBBC-4A90-8526-E4F43368E873}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{07844646-B47B-47FC-BE67-7533FD73F761}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{154CA83E-F000-4F3F-870C-75D5F83AA4E9}" = protocol=17 | dir=in | app=c:\windows\system32\dldtcoms.exe |
"{185421F1-0516-4C23-B009-0EB9364CF94F}" = protocol=6 | dir=in | app=c:\program files\dell v305\frun.exe |
"{1F164CED-34BF-4C31-BCAD-9179E26376BD}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
"{2B8D60E9-463F-44CB-8DC1-D0F37B85BBFF}" = protocol=17 | dir=in | app=c:\program files\dell v305\dldtamon.exe |
"{339C94E2-FB55-4D98-8D8B-D7E539CDFF68}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dms\clmsservice.exe |
"{528F3B19-15EF-4C6E-9C9F-B8B3C1308D4D}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{5D362469-A758-43FC-A438-3C3E877003F9}" = protocol=6 | dir=in | app=c:\program files\dell video chat\dellvideochat.exe |
"{6D460155-B947-42A9-96C7-2FDE7D13DF4E}" = dir=in | app=c:\program files\dell\mediadirect\pcmservice.exe |
"{733EC562-1AE2-439E-9B6B-49CD3B08BF7B}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\groove.exe |
"{7CCA5CAC-E61A-4E52-A081-BCEF7EBEAE06}" = protocol=17 | dir=in | app=c:\program files\abbyy finereader 6.0 sprint\scan\scanman6.exe |
"{87CC55FC-4BD3-4CAB-893F-3BD259E4BB80}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dmp\clbrowserengine.exe |
"{8CAA6D2F-87F2-4D34-862A-2B177FAA1732}" = dir=in | app=c:\program files\dell\mediadirect\mediadirect.exe |
"{A23C4799-901B-4EC7-99E3-D79F610630C1}" = protocol=6 | dir=in | app=c:\windows\system32\dldtcoms.exe |
"{A2AD75DA-001D-4142-BFF1-FDF2E3C4120D}" = protocol=6 | dir=in | app=c:\program files\abbyy finereader 6.0 sprint\scan\scanman6.exe |
"{AAE8E611-6FEA-4047-B3F9-03DBCB780E6F}" = protocol=6 | dir=in | app=c:\program files\dell v305\dldtamon.exe |
"{AF7245D7-9576-4DA3-8A2F-07E0A9C222F7}" = protocol=17 | dir=in | app=c:\program files\dell v305\dldtmon.exe |
"{BB182C14-F356-41FD-839D-2A7C3120D6DB}" = dir=in | app=c:\program files\common files\mcafee\mna\mcnasvc.exe |
"{E363429C-61FB-4EBD-8541-DA2DD9422A5F}" = protocol=17 | dir=in | app=c:\program files\dell video chat\dellvideochat.exe |
"{EA97C150-63DB-45C9-83C5-E8A87EEA289E}" = protocol=6 | dir=in | app=c:\program files\dell v305\dldtmon.exe |
"{F0A544F8-7959-4F19-AC41-22AD086DC683}" = protocol=17 | dir=in | app=c:\program files\dell v305\frun.exe |
"{F39E4C08-8F4C-4F7A-985E-446B54F1E41D}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{24D753CA-6AE9-4E30-8F5F-EFC93E08BF3D}" = Skype™ 4.0
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java™ 6 Update 19
"{2EAF7E61-068E-11DF-953C-005056806466}" = Google Earth
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5B09BD67-4C99-46A1-8161-B7208CE18121}" = QuickTime
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}" = EDocs
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}" = ABBYY FineReader 6.0 Sprint
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B935C985-A17F-484B-8470-09E4FC27DC26}" = Dell-eBay
"{BF5EE349-90CD-4422-A43B-661778180173}" = USB Disk Win98 Driver
"{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet
"{CD95F661-A5C4-44F5-A6AA-ECDD91C240BC}" = WinZip 14.0
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}" = Nikon Message Center
"{D45E8C45-B601-4A80-AFD8-E16338744DE1}" = ArcSoft Panorama Maker 4
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E9757890-7EC5-46C8-99AB-B00F07B6525C}" = Nikon Transfer
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F6CB42B9-F033-4152-8813-FF11DA8E6A78}" = Dell Dock
"{FCED9B62-34FF-4C15-8A23-F65221F7874D}" = ITECIR Driver
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative OA001" = Integrated Webcam Driver (1.03.01.0825)
"Dell V305" = Dell V305
"Dell Video Chat" = Dell Video Chat (remove only)
"Dell Webcam Central" = Dell Webcam Central
"ENTERPRISE" = Microsoft Office Enterprise 2007
"Google Chrome" = Google Chrome
"Google Desktop" = Google Desktop
"GoToAssist" = GoToAssist 8.0.0.514
"HijackThis" = HijackThis 2.0.2
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"McAfee Security Scan" = McAfee Security Scan
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSC" = McAfee SecurityCenter
"RadialpointClientGateway_is1" = TELUS eProtect Advisor 1.5.12
"RealPlayer 6.0" = RealPlayer
"Recovery Toolbox for Excel_is1" = Recovery Toolbox for Excel 1.1
"TELUS Support Centre" = TELUS Support Centre (remove only)
"TELUS Wireless Connection Manager" = TELUS Wireless Connection Manager

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-3891521148-1499868460-2826132493-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 26/03/2010 3:31:13 PM | Computer Name = Kate-PC | Source = Microsoft-Windows-CAPI2 | ID = 131077
Description =

Error - 26/03/2010 3:31:14 PM | Computer Name = Kate-PC | Source = Microsoft-Windows-CAPI2 | ID = 131077
Description =

Error - 26/03/2010 3:46:04 PM | Computer Name = Kate-PC | Source = Microsoft-Windows-CAPI2 | ID = 131077
Description =

Error - 26/03/2010 3:46:04 PM | Computer Name = Kate-PC | Source = Microsoft-Windows-CAPI2 | ID = 131077
Description =

Error - 26/03/2010 7:26:25 PM | Computer Name = Kate-PC | Source = WinMgmt | ID = 10
Description =

Error - 27/03/2010 1:41:13 AM | Computer Name = Kate-PC | Source = Microsoft-Windows-CAPI2 | ID = 131077
Description =

Error - 27/03/2010 1:41:13 AM | Computer Name = Kate-PC | Source = Microsoft-Windows-CAPI2 | ID = 131077
Description =

Error - 27/03/2010 3:02:51 PM | Computer Name = Kate-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6002.18005, time stamp
0x49e01e78, faulting module USER32.dll, version 6.0.6002.18005, time stamp 0x49e03821,
exception code 0xc0000142, fault offset 0x00009eed, process id 0x1fc, application
start time 0x01cacdb94dfdf257.

Error - 27/03/2010 3:02:53 PM | Computer Name = Kate-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6002.18005, time stamp
0x49e01e78, faulting module USER32.dll, version 6.0.6002.18005, time stamp 0x49e03821,
exception code 0xc0000142, fault offset 0x00009eed, process id 0x1620, application
start time 0x01cacdcb6d7ce257.

Error - 27/03/2010 3:02:55 PM | Computer Name = Kate-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 7.0.6002.18005, time stamp
0x49e01e78, faulting module USER32.dll, version 6.0.6002.18005, time stamp 0x49e03821,
exception code 0xc0000142, fault offset 0x00009eed, process id 0x10c4, application
start time 0x01cacddfe7323be7.

[ OSession Events ]
Error - 22/12/2009 1:54:03 PM | Computer Name = Kate-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 85158
seconds with 1260 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 02/08/2009 2:08:41 PM | Computer Name = Kate-PC | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.100.11
on the Network Card with network address 002219DC9C6C.

Error - 03/08/2009 4:50:11 PM | Computer Name = Kate-PC | Source = DCOM | ID = 10005
Description =

Error - 03/08/2009 4:50:11 PM | Computer Name = Kate-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 03/08/2009 4:50:11 PM | Computer Name = Kate-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 07/08/2009 3:33:47 AM | Computer Name = Kate-PC | Source = DCOM | ID = 10010
Description =


< End of report >


GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-04 17:14:50
Windows 6.0.6002 Service Pack 2
Running: q89qv2u9.exe; Driver: C:\Users\Kate\AppData\Local\Temp\pxldqpow.sys


---- Kernel code sections - GMER 1.0.15 ----

.rsrc C:\Windows\system32\drivers\atapi.sys entry point in ".rsrc" section [0x8079C000]

---- Devices - GMER 1.0.15 ----

Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-0 [807989B0] \SystemRoot\system32\drivers\atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdePort0 [807989B0] \SystemRoot\system32\drivers\atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdePort1 [807989B0] \SystemRoot\system32\drivers\atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdePort2 [807989B0] \SystemRoot\system32\drivers\atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdePort3 [807989B0] \SystemRoot\system32\drivers\atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \Driver\atapi \Device\Ide\IdeDeviceP1T0L0-1 [807989B0] \SystemRoot\system32\drivers\atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xac]}
Device \FileSystem\fastfat \Fat 9B045A7A

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\cdfs \Cdfs 9B02205C

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sector 61: copy of MBR
Disk \Device\Harddisk0\DR0 sector 62: copy of MBR

---- Files - GMER 1.0.15 ----

File C:\Windows\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----



#4 Elise

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Posted 05 April 2010 - 03:37 AM

Hello seaka,

BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


COMBOFIX
---------------
Please download ComboFix from one of these locations:
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


In your next reply, please include the following:
  • Combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 seaka

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Posted 05 April 2010 - 09:15 PM

Based on the information you have provided, I have reformated the hard drive and reinstalled the OS.

Thank for your your assistance.

#6 Elise

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Posted 06 April 2010 - 04:52 AM

You are welcome smile.gif

Since this issue seems to be resolved, this topic will now be closed.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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