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Possible virus


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#1 SuddenlySarah

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Posted 30 March 2010 - 03:37 PM

I have been having trouble recently with my computer shutting down at random. Thinking that it was merely a case of the system overheating I cleaned the machine of dust bunnies. However the problem is persisting and I have recently noticed that there are several programs on my task manager that are duplicating themselves and taking a lot of memory. I am unsure whether or not this is a viral infection or even where to start with posting this topic since I've had this problem in the past and with help from Bleeping Computer I'd sucessfully resolved it.

The computer shuts down at random points and it doesn't matter whether or not I'm using normal or safe modes. On looking at my task manager there are several processes that are there more than once. I've also had trouble with browsing the internet. There are times when pages don't load up, sometimes the script changes size and other times windows explorer will pop up when I'm not using it. I've managed to do a DDS scan but so far have been unable to complete a GMER or Malware bytes scan since it always shuts off while the scan is running. Here is the report from the DDS scan and some basic information about my computer:

Computer : Fujitsu Seimens.
Age: 3 years old.
Ram: 1.00 GB
Hard drive space: 250 GB
Scanners and Anti Virus software used: Norton 2010, A Squared, Malware bytes



DDS (Ver_10-03-17.01) - NTFSx86
Run by Sarah at 20:44:09.25 on 29/03/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1023.479 [GMT 1:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\lxcrcoms.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Sarah\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = hxxp://www.skybroadband.com/
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.5.0.127\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.5.0.127\IPSBHO.DLL
BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - No File
BHO: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.5.0.127\coIEPlg.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [lxcrmon.exe] "c:\program files\lexmark 2400 series\lxcrmon.exe"
mRun: [EzPrint] "c:\program files\lexmark 2400 series\ezprint.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,_RunDLLEntry@16
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1105000.07f\symds.sys [2010-1-22 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1105000.07f\symefa.sys [2010-1-22 172592]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20100211.001\BHDrvx86.sys [2010-2-11 536112]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1105000.07f\cchpx86.sys [2010-1-22 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1105000.07f\ironx86.sys [2010-1-22 116272]
R2 a2free;a-squared Free Service;c:\program files\a-squared free\a2service.exe [2009-9-13 1858144]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.5.0.127\ccsvchst.exe [2010-1-22 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-1 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20100326.001\IDSXpx86.sys [2010-3-26 329592]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20100329.002\NAVENG.SYS [2010-3-29 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\virusdefs\20100329.002\NAVEX15.SYS [2010-3-29 1324720]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 gupdate;Google Update Service (gupdate);"c:\program files\google\update\googleupdate.exe" /svc --> c:\program files\google\update\GoogleUpdate.exe [?]
S3 ZIADLFZ;ZIADLFZ;c:\docume~1\sarah\locals~1\temp\ZIADLFZ.exe [2010-3-26 486272]

=============== Created Last 30 ================

2010-03-29 15:39:25 0 d-----w- c:\windows\SxsCaPendDel
2010-03-26 12:18:16 0 ----a-w- c:\windows\system32\QVCXUGDX
2010-03-10 06:38:05 3558912 -c----w- c:\windows\system32\dllcache\moviemk.exe
2010-02-28 16:55:04 293376 ------w- c:\windows\system32\browserchoice.exe

==================== Find3M ====================

2010-03-26 13:17:11 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-01-14 11:12:06 181120 ------w- c:\windows\system32\MpSigStub.exe
2010-01-09 13:21:01 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

============= FINISH: 20:45:41.95 ===============

Edited by Budapest, 30 March 2010 - 04:44 PM.
Moved from Am I infected? What do I do? ~BP


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#2 m0le

m0le

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Posted 03 April 2010 - 04:48 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Please run Gmer, a rootkit scanner

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 SuddenlySarah

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Posted 07 April 2010 - 11:26 AM

Hello, sorry for the late reply, I tried running the gmer scan as recommended. Unfortunately I started the scanner which ran for over 18 hours before crashing when I attempted to stop it. sad.gif To make matters worse I'm currently away from home and unable to access my pc for the next week sad.gif On the bright side my computer managed to run for over 18 hours without shutting down. I'm quite optimistic now that it might just be due to the system overheating. I apologise if I've been wasting your valuable time. sad.gif

#4 m0le

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Posted 07 April 2010 - 12:45 PM

If you are okay I will close the topic.

PM me on your return if the symptoms return, and don't worry about wasting my time because you're not smile.gif

---------------------------------------------------------------------

This topic has been closed.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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