Posted 30 March 2010 - 06:27 AM
Just wondering if somebody can help me please?
I'm sorry if this is the wrong section to post in.
I have a Windows Vista laptop. I have had it since September and have not had any problems with it.
Yesterday the computer crashed while I was using Firefox, the only way I could restart it was by removing the battery. I turned the computer back on and it was working fine and then I get a message 'Windows Host Process Stopped Working'
I restarted the computer, it seemed ok and then 5 minutes later I got the same message again.
I restarted, loaded firefox and then a blue screen appeared and my computer shut itself down.
Restarted again, did a full security scan using McAfee - nothing detected. Clicked on firefox - computer crashed.
So I came to the conclusion that it must be a problem with Firefox - I uninstalled it from my system and downloaded Google Chrome. That seemed to fix the problem.
This morning I was using the laptop to watch a video using VLC Media Player - the video started jumping and then the computer became unresponsive. I restarted it but every time I click on something (Chrome, My Computer, My Documents, Start, Run etc) it crashes.
I'm using a friends computer to post this (although the laptop does work in SafeMode)
If you need any more information, please ask. Thank you in advance.