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Was recommended to post here after BSOD


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8 replies to this topic

#1 pmcint01

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Posted 29 March 2010 - 09:06 PM

I posted this in the Win XP forum and the responder told me to then post it here:

Here is the look program output:

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 12:01 on 29/03/2010 by Paul (Administrator - Elevation successful)

========== filefind ==========

Searching for "sptd.sys"
C:\WINDOWS\system32\drivers\sptd.sys --a--- 717296 bytes [20:30 16/08/2009] [20:30 16/08/2009] (Unable

to calculate MD5)

-=End Of File=-



Other background info:

I was getting many BSOD when playing Bad Company 2 with video settings on high. I have Win XP self built computer. I have run free virus scanner programs and not found anything.

Any thoughts?


I appreciate your help.

Thanks

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 29 March 2010 - 11:32 PM

Hello not sure if you ran MBAM but please run the lastest and post the log.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.45) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 pmcint01

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Posted 14 April 2010 - 08:17 PM

This is all I got:








Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3988

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

4/14/2010 9:14:55 PM
mbam-log-2010-04-14 (21-14-55).txt

Scan type: Quick scan
Objects scanned: 115594
Time elapsed: 7 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Thanks for your help.

#4 boopme

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Posted 14 April 2010 - 08:31 PM

I suspect you are using Daemon Tools. This is probably an issue with their driver. Uninstall them from Control Panel's Add/Remove Programs. reboot and see if you still have the error.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 pmcint01

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Posted 16 April 2010 - 07:25 AM

That was mentioned in the last forum posting I had. I do not have Daemon tools on my computer. I do have some other programs for burning DVD's, could those be causing a similar problem?


Thanks,
Paul

#6 boopme

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Posted 16 April 2010 - 09:43 AM

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER fails to run ,skip it and post only the DDS log.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 pmcint01

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Posted 26 April 2010 - 08:09 AM

I did the steps you requested. The files are attached.

The GMER locked up after the scan was completed, but it only had the five lines as listed in the attached file.


GMER Log:
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-04-26 08:51:18
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Paul\LOCALS~1\Temp\afaiifoc.sys


---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable

[0xB6BD0380, 0x550AF5, 0xE8000020]
init C:\WINDOWS\system32\drivers\ct20xflt.sys entry point in "init"

section [0xB681EEC0]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] ntdll.dll!LdrLoadDll 7C9163C3 5 Bytes JMP

004013F0 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip NVTcp.sys (NVIDIA

Networking Protocol Driver./NVIDIA Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp NVTcp.sys (NVIDIA

Networking Protocol Driver./NVIDIA Corporation)

---- EOF - GMER 1.0.15 ----


Attach Log:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

removed logs as they are not allowed in this forum. ~ OB

Thanks for your help

Edited by Orange Blossom, 28 April 2010 - 09:20 PM.


#8 boopme

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Posted 26 April 2010 - 03:18 PM

Hello you need to go here Virus, Trojan, Spyware, and Malware Removal Logs
Click NEW TOPIC.
Post the GMER and the DDS log.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Orange Blossom

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Posted 28 April 2010 - 09:21 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/313230/was-recommended-to-post-my-problem-here-next/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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