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100211-Trojan-PSW.Win32.Agent.pew


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#1 slizerage

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Posted 29 March 2010 - 07:46 PM

Hi, I'm posting this because I can't seem to eliminate this pesky trojan from one of my computers. World of Warcraft detects the trojan's presence as "100211-Trojan-PSW.Win32.Agent.pew" whenever I open the program, but I've done thorough scans with Comodo, Symantic and Kaspersky and haven't come up with anything. My WoW account was actually banned for 24 hours because it detected a login attempt by the trojan and disabled my account before it could do any harm. I saw a different post on here by someone who was having the same issue, but I wanted to open a new thread to see if I could get some assistance myself. Any help would be much appreciated.

Edited by Orange Blossom, 29 March 2010 - 11:11 PM.
Move to AII as no logs posted. ~ OB


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#2 DASOS

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Posted 30 March 2010 - 04:51 PM

Hi slizerage

Hmmm!
Something is going wrong with the World of Warcraft game, how they can detect a virus? If Comodo, Symantec and Kaspersky donít? (I hoop you donít have 3 antivirus in your comp) I see many complaints this last days where players loose there accounts or there accounts and passwords have been stolen.



Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be
asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Only wow players have this Trojan??
please take a look here

Edited by DASOS, 30 March 2010 - 04:58 PM.


#3 slizerage

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Posted 31 March 2010 - 04:21 PM

Thanks for the reply, it appears that I found the file that was causing the problem. After reading a few posts on the World of Warcraft forums, someone mentioned a certain .dll file running from inside their temp folder, and to delete everything in the temp folder ( I just type %TEMP% in the windows search box and it took me to said folder). I attempted to delete every file, but noticed 2 particular .dll files could not be deleted because they were being run by windows. However I was able to rename them to a .bak file while they were running, saved them as such, then rebooted my computer. Upon reboot I received 2 error messages, both for the named .dll's failing to load. I was then able to go back into the temp folder and delete them without any trouble. I am still getting the error messages upon reboot, but I probably just need to use a registry cleaner to clear that out. World of Warcraft loads fine and mentions nothing about any trojan. I wish I was able to post the names of those 2 .dll files but I quickly deleted them as soon as I was able to and didn't bother taking down the names. Hopefully this helps anyone else having the same problem.

#4 slizerage

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Posted 02 April 2010 - 11:49 PM

Just for further clarification, the names of the two files I deleted that seemed to fix the problem were "13849sys.dll" and "2487582Wsy.dll"

Thanks again for the quick reply.

#5 DASOS

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Posted 06 April 2010 - 11:27 AM

Τhanks for your info, for others to benefit Ill recommend if you or someone else still have copyís of this 2 dllís to upload them here that way will help the antivirus comp.. to update there programs.
:thumbsup:




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