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Blue screen-"shortage of memory"


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#1 ChicagoMel

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Posted 29 March 2010 - 07:12 PM

My computer was in sleep mode and I hit the power button to wake it up. It had barely come on when it blue screened. The message was something along the lines of "a memory shortage has caused your computer to shut down" although I cannot recall the exact message. It seems to blue screen once every week or week and a half or so, but I cannot recall if the earlier blue screens had the same message on them.

Sadly, I don't have the rest of the info that was on the screen...

The computer is a Dell Inspiron 1420 laptop with Windows Vista Service pack 2.

I've had viruses in the past but the computer was wiped clean and the OS reinstalled.

Any help is appreciated.

Memory config
214 G free of 285.5

According to task manager:
Kernel memory:

Total 222
Paged 160
Nonpaged 61

Physical memory

Total 3573
Cached 2145
Free 432

Edited by ChicagoMel, 29 March 2010 - 07:19 PM.

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#2 Broni

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Posted 29 March 2010 - 09:54 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 ChicagoMel

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Posted 29 March 2010 - 10:35 PM

2/18

==================================================
Dump File : Mini021810-01.dmp
Crash Time : 2/18/2010 11:34:36 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x8e6ac4a8
Parameter 3 : 0x8e6ac7f8
Parameter 4 : 0x0a6a0810
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini021810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================


2/28
==================================================
Dump File : Mini022810-01.dmp
Crash Time : 2/28/2010 9:07:58 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805c4d5b
Parameter 3 : 0xadd94210
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+9d5b
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini022810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

3/20
==================================================
Dump File : Mini032010-01.dmp
Crash Time : 3/20/2010 8:14:55 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8b3d6795
Parameter 3 : 0xa893b7c0
Parameter 4 : 0x00000000
Caused By Driver : HDAudBus.sys
Caused By Address : HDAudBus.sys+7d795
File Description : High Definition Audio Bus Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini032010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

3/20

==================================================
Dump File : Mini032010-01.dmp
Crash Time : 3/20/2010 8:14:55 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8b3d6795
Parameter 3 : 0xa893b7c0
Parameter 4 : 0x00000000
Caused By Driver : HDAudBus.sys
Caused By Address : HDAudBus.sys+7d795
File Description : High Definition Audio Bus Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini032010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

And today's

Dump File : Mini032910-01.dmp
Crash Time : 3/29/2010 7:04:04 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041790
Parameter 2 : 0xc0802744
Parameter 3 : 0x0000ffff
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b680c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18160 (vistasp2_gdr.091208-0542)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini032910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

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#4 Broni

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Posted 29 March 2010 - 11:32 PM

It won't be easy.
First of all, BSODs are pretty far apart in time:
2/18/2010
2/28/2010
3/20/2010
3/29/2010
Then, we have different type and a source of error every time.

We have to start somewhere...

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

When done...
Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so open it in Notepad and delete all content, EXCEPT FOR entries from the day you ran "sfc".
Save the file as CBS1.log and attach it to your next reply.

Note. Due to different permission configuration, some people are denied CBS file opening. If that happens, copy the file, paste it to your desktop and it should open from there.

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