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Ethernet Card Problems


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#1 sjd

sjd

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Posted 29 March 2010 - 04:54 PM

Running Windows XP on a Compaq laptop.
Realtek Ethernet card running under a Motorola cable modem and Linksys router
The wireless button at the top of the keyboard will not turn on even after repeated and/or sustained pressing.
An error message says Cable Disconnected. Unable to connect to Internet.
The Modem and Router are working properly since I am able to use a different laptop with its ethernet card.
The device Manager for the RealTek says it is working properly (but of coure it is not)
Question: could the Wireless Button have shorted out? Is the ethernet card damaged? Is there some donloadable diagnostic I could get?
Appreciate any help

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 rigacci

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Posted 30 March 2010 - 03:48 PM

Would you have a cable plugged into the wired Ethernet port at the same time? It might seem like a silly question but I had a Laptop that would disable the wired when using the wireless and would disable the wireless when it was plugged in.


DR




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