Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Incredibly slow on startup + connection issue?


  • Please log in to reply
15 replies to this topic

#1 Tamara111

Tamara111

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 29 March 2010 - 02:18 PM

Hi,

My Laptop is incredibly slow on startup but the internet works OK after I have managed to get on. My friend told me that you might be able to look at the processess that I am running to determine what is slowing it down???? Can you please help? I also have a problem logging onto my wireless connection. Basically everytime I login I have to go into the advanced settings in the 'Choose a wireless network' bit, then check the 'Use Windows to configure my wireless network setting'. I have a Dell Inspiron 6000.

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 AM

Posted 29 March 2010 - 04:39 PM

Start here:

http://www.bleepingcomputer.com/forums/t/44690/slow-computer/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Tamara111

Tamara111
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 31 March 2010 - 01:43 PM

Hi Budapest, I have followed the instructions from the link you provided. Some things have improved but for the most it is still agonisingly slow. My scans found no viruses even in safe mode. In particular when going to advance settings to change my usual 'Use Windows to configure my wireless network setting' it seems to take ever such a long time just to alter this setting. Hope you can help. Tam

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 AM

Posted 31 March 2010 - 04:08 PM

Have a look in the Event Viewer for any errors that might shed some light on the problem.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Tamara111

Tamara111
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 01 April 2010 - 09:40 AM

Hi Budapest, There are no security errors but loads of Application and System errors. most have the same Event ID So I have posted the top 5 in each:

System Errors

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 01/04/2010
Time: 15:05:41
User: N/A
Computer: TAMS
Description:
The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h....
0008: 00 00 00 00 07 00 04 c0 .......
0010: 00 01 00 00 9c 00 00 c0 ....œ..
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 c8 69 6f 04 00 00 00 .io....
0028: 25 ac 00 00 00 00 00 00 %......
0030: ff ff ff ff 01 00 00 00 ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 b0 ee f0 81 ....
0058: 00 00 00 00 38 a9 0e 82 ....8.‚
0060: 02 00 00 00 e4 b4 37 02 ....7.
0068: 28 00 02 37 b4 e4 00 00 (..7..
0070: 10 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b .......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

-------------------------------------------------


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 01/04/2010
Time: 15:02:45
User: TAMS\Tam
Computer: TAMS
Description:
The server {83D70C88-12F2-4B69-B4E7-D2AF6DA1079B} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 01/04/2010
Time: 15:02:21
User: N/A
Computer: TAMS
Description:
The KService service terminated with the following error:
Unspecified error

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 01/04/2010
Time: 14:55:33
User: N/A
Computer: TAMS
Description:
The following boot-start or system-start driver(s) failed to load:
Lbd

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 31/03/2010
Time: 19:49:56
User: NT AUTHORITY\SYSTEM
Computer: TAMS
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Application Errors

Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3024
Date: 01/04/2010
Time: 15:15:03
User: N/A
Computer: TAMS
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Application, SystemIndex Catalog


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------


Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 31/03/2010
Time: 19:54:10
User: N/A
Computer: TAMS
Description:
Faulting application KService.exe, version 5.12.707.160, faulting module unknown, version 0.0.0.0, fault address 0x011dbb03.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 4b 53 65 ure KSe
0018: 72 76 69 63 65 2e 65 78 rvice.ex
0020: 65 20 35 2e 31 32 2e 37 e 5.12.7
0028: 30 37 2e 31 36 30 20 69 07.160 i
0030: 6e 20 75 6e 6b 6e 6f 77 n unknow
0038: 6e 20 30 2e 30 2e 30 2e n 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 31 31 64 set 011d
0050: 62 62 30 33 bb03

-------------------------------------------------


Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 31/03/2010
Time: 18:27:15
User: N/A
Computer: TAMS
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043C from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------


Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 26/03/2010
Time: 14:12:26
User: N/A
Computer: TAMS
Description:
Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 38 re.exe 8
0020: 2e 30 2e 36 30 30 31 2e .0.6001.
0028: 31 38 37 30 32 20 69 6e 18702 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000

-------------------------------------------------


Event Type: Error
Event Source: MSSecurityEssentials
Event Category: None
Event ID: 5000
Date: 26/03/2010
Time: 00:14:40
User: N/A
Computer: TAMS
Description:
The description for Event ID ( 5000 ) in Source ( MSSecurityEssentials ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: mssecurityessentials, msseces.exe, 1.0.1961.0, 0x8024402c, update, cmainwindow__onsignatureupdatestatus, 0, NIL, NIL, NIL, NIL.
Data:
0000: 6d 00 73 00 73 00 65 00 m.s.s.e.
0008: 63 00 75 00 72 00 69 00 c.u.r.i.
0010: 74 00 79 00 65 00 73 00 t.y.e.s.
0018: 73 00 65 00 6e 00 74 00 s.e.n.t.
0020: 69 00 61 00 6c 00 73 00 i.a.l.s.
0028: 2c 00 20 00 6d 00 73 00 ,. .m.s.
0030: 73 00 65 00 63 00 65 00 s.e.c.e.
0038: 73 00 2e 00 65 00 78 00 s...e.x.
0040: 65 00 2c 00 20 00 31 00 e.,. .1.
0048: 2e 00 30 00 2e 00 31 00 ..0...1.
0050: 39 00 36 00 31 00 2e 00 9.6.1...
0058: 30 00 2c 00 20 00 30 00 0.,. .0.
0060: 78 00 38 00 30 00 32 00 x.8.0.2.
0068: 34 00 34 00 30 00 32 00 4.4.0.2.
0070: 63 00 2c 00 20 00 75 00 c.,. .u.
0078: 70 00 64 00 61 00 74 00 p.d.a.t.
0080: 65 00 2c 00 20 00 63 00 e.,. .c.
0088: 6d 00 61 00 69 00 6e 00 m.a.i.n.
0090: 77 00 69 00 6e 00 64 00 w.i.n.d.
0098: 6f 00 77 00 5f 00 5f 00 o.w._._.
00a0: 6f 00 6e 00 73 00 69 00 o.n.s.i.
00a8: 67 00 6e 00 61 00 74 00 g.n.a.t.
00b0: 75 00 72 00 65 00 75 00 u.r.e.u.
00b8: 70 00 64 00 61 00 74 00 p.d.a.t.
00c0: 65 00 73 00 74 00 61 00 e.s.t.a.
00c8: 74 00 75 00 73 00 2c 00 t.u.s.,.
00d0: 20 00 30 00 2c 00 20 00 .0.,. .
00d8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00e0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00e8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00f0: 4c 00 20 00 4e 00 49 00 L. .N.I.
00f8: 4c 00 0d 00 0a 00 L.....

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 AM

Posted 01 April 2010 - 04:54 PM

Go Start > Run and type "cmd". In the command box that opens type "chkdsk /r". You will be asked if you want to schedule chkdsk for the next reboot. Select yes and then reboot your computer.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 Tamara111

Tamara111
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 02 April 2010 - 03:40 PM

Hi Budapest, Thanks for your help once again. I have done the Run cmd chkdsk/r command. I get a blue screen temporarily on start up but it is still badly slow.

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 AM

Posted 02 April 2010 - 03:55 PM

In the Event Viewer there should be a log of the chkdsk. Look for an entry called winlogon under Application. Please post the log here.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:04:55 PM

Posted 02 April 2010 - 06:50 PM

What are your system specs primarily RAM and CPU.

#10 Tamara111

Tamara111
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 03 April 2010 - 04:24 AM

Hi, I ran 'chkdsk/r' again and this time I got the blue screen for ages. As a result I think I am only getting 1 application error and 2 system errors in the Event Viewer now, many thanks. I have posted these under the winlogon log below. My system spec is 1.60GHz , 504 MB of RAM.

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 02/04/2010
Time: 22:41:35
User: N/A
Computer: TAMS
Description:
Checking file system on C:
The type of the file system is NTFS.
Cleaning up minor inconsistencies on the drive.
Cleaning up 2571 unused index entries from index $SII of file 0x9.
Cleaning up 2571 unused index entries from index $SDH of file 0x9.
Cleaning up 2571 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Read failure with status 0xc000009c at offset 0x469871000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0x46987b000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x46987c000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0x46987c000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x4698bd000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0x4698cb000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0x4698cc000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0x4698cc000 for 0x1000 bytes.
Windows replaced bad clusters in file 71061
of name \WINDOWS\system32\wbem\REPOSI~1\FS\INDEX.BTR.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Adding 4 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

55343924 KB total disk space.
16123544 KB in 68654 files.
29816 KB in 10369 indexes.
16 KB in bad sectors.
325016 KB in use by the system.
65536 KB occupied by the log file.
38865532 KB available on disk.

4096 bytes in each allocation unit.
13835981 total allocation units on disk.
9716383 allocation units available on disk.

Internal Info:
40 fd 01 00 bb 34 01 00 d5 a7 01 00 00 00 00 00 @....4..........
5f 1a 00 00 02 00 00 00 fa 0f 00 00 00 00 00 00 _...............
6a 74 26 05 00 00 00 00 b0 85 bc 58 00 00 00 00 jt&........X....
f6 ca 80 18 00 00 00 00 98 ef e9 8f 03 00 00 00 ................
2a c9 86 be 03 00 00 00 de 89 d1 d2 07 00 00 00 *...............
99 9e 36 00 00 00 00 00 98 38 07 00 2e 0c 01 00 ..6......8......
00 00 00 00 00 60 1a d8 03 00 00 00 81 28 00 00 .....`.......(..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

----------------------------------------------


Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3024
Date: 02/04/2010
Time: 23:00:11
User: N/A
Computer: TAMS
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

----------------------------------------------


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 03/04/2010
Time: 09:59:33
User: TAMS\Tam
Computer: TAMS
Description:
The server {83D70C88-12F2-4B69-B4E7-D2AF6DA1079B} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

----------------------------------------------


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 03/04/2010
Time: 09:59:08
User: N/A
Computer: TAMS
Description:
The KService service terminated with the following error:
Unspecified error

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Context: Application, SystemIndex Catalog


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

#11 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:04:55 PM

Posted 03 April 2010 - 06:57 AM

You need more RAM that is your bottle neck.

#12 hamluis

hamluis

    Moderator


  • Moderator
  • 55,874 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:55 AM

Posted 03 April 2010 - 08:40 AM

Based on those read failure notations...I think I'd run the appropriate hard drive diagnostic, long test.

Louis

#13 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 AM

Posted 03 April 2010 - 05:06 PM

I agree with hamluis. When chkdsk report things like this:

Read failure with status 0xc000009c at offset 0x469871000 for 0x10000 bytes.

It can mean that your hard drive is failing/about to fail.

First thing to do is make sure all your important document are backed up.

Then you want to run the Dell 32-bit Diagnostics "Extended Test" as explained here:

http://support.dell.com/support/topics/glo...mp;toggle=false
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 Tamara111

Tamara111
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:05:55 PM

Posted 08 April 2010 - 01:03 PM

Hi, Feel like im a bit out of my depth now. I ran the diagnostic check and followed the instructions. there were a lot of 'Uncorrectable data error or media is write protected' errors found. Starting at 'Msg: Block 3720522' with 'error code 0F00:0244'. I thought a log might appear that I could send to Dell but I have not found anything. Do I send them the error code? If so do you have a link for the best place to send this to? Do you know what this error is?

#15 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:04:55 PM

Posted 08 April 2010 - 01:11 PM

Call up Dell and tell them that your computer needs to be fixed.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users