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A few things going on right now


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#1 wizejoker

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Posted 29 March 2010 - 11:54 AM

Hey,

I've been working on fixing a few issues with my computer over the past few days. I've been posting in the malware forum but we've gotten to a point where there's not another easy step. Everytime I try to restart my computer, it first pulls up a screen that asks whether I would like to open the Recovery Console or Windows XP Home. I have tried many times to get my computer to start in Safe Mode, yet it will never get all the way there. There's an error screen that says there has been either a hardware or software change recently that is causing it not to work correctly.

Besides that, I often have the Wizard for installing drivers pop up when I do restart my computer. It's for two different things. One might be my hard drive. It's a fujitsu MHV2080AT. It is installed in my device manager so I don't know why that happens. My DVD drive also pops up with the same error. It hasn't been working for a few months, or so I think. I hardly run anything in there anymore and I tried a week ago and it just didn't respond.

Lastly there's been a malware issue that I've tried to solve in another forum. After using several different programs(SAS, MalwareBytes, Spybot), I just cannot solve this problem where search engines get redirected to sites that are something like advertising. Other malware issues have popped up but they have seemed to subside since this whole ordeal.

Any suggestions? Is my computer just on its last leg? It's nearly 4 years old. If it is on its last leg, should I get an external harddrive to back up everything or is there an easier way?

Thanks for any help

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#2 Broni

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Posted 29 March 2010 - 12:31 PM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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