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Windows XP error Explorer.exe 0xc0150002 and XP now asking for a password for a user account that has never been setup !


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#1 icedgem

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Posted 29 March 2010 - 10:53 AM

Hi,

I am looking for some help please !

I am struggling with a family computer that i think may have been shut down during an update ?

It is a Intel Pentium 4 2.93 with 512 MB running Windows XP Home Edition with SP3.

Currently when you start up the computer it is going to the logon screen with the logon name filled in as the 'name of the computer' and asking for the password. No user account has ever been setup since the machine was purchased many years ago.

If you just click ok without a password it carries on with its startup until you get to the desktop when it pops up an error message :

Explorer.EXE - Application Error
The application failed to initialize properly (0xc0150002). Click on OK to terminate the application.

If you click ok you then get left with just the desktop, no icons or start bar etc. You cannot use ctrl-alt-del either.

I have the same problem with safe mode.

I can however get a command prompt if i log on to safe mode with command prompt.

I have tried running the recovery console and logging on as administrator and trying to do a system restore but the box comes up and just hangs.

I am not sure what to do next and any advice would be greatly appreciated ?

Many Thanks,

Icedgem

Edited by icedgem, 29 March 2010 - 10:58 AM.


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#2 hamluis

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Posted 29 March 2010 - 12:13 PM

Worth a look, http://support.microsoft.com/kb/822520

A number of different scenarios seem to result in this error message.

Louis




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