Dell Inspiron 5150 (I believe), Windows XP
Don't have computer on me, but can check on Service Pack, updates, etc. if needed
As far as I remember, here's what happened:
This whole thing began with a few warnings from Avast of a virus. I chose. to "Delete" them. ...Wasn't too concerned.
A rogue anti-virus program and popups began taking over my computer
I tried to kill some processes but they kept coming back. One of them was ave.exe
Initially had trouble running anti-virus software.
Was eventually able to Run Malware Bytes. It found quite a few viruses, said the problem would be fixed after restart - not the case
Ran Malware Bytes AGAIN (twice) in Safe Mode without Networking - again said the problems would be fixed after restart - did not work
Ran avast which found them and eventually ran a scan prior to boot - this seemed to have worked, but the viruses came back
Spouse did the same thing - viruses seemed to disappear for a time, but came back after periods of internet use.
Cleaned Temp files, etc.
Prior to the latest "removals," you would click on a link in Google and be sent to a completely different (but legitimate LOOKING) page from what you clicked on.
Now the computer takes at least 15 mins to even boot up, constantly freezes, won't load programs, and programs disappear from the start bar upon minimizing. And our sound has been killed.
Malware Bytes and Avast both continue to run and find viruses that they claim have been removed.
Looks like I'm not the only one - but I'm not sure where to go next.
Win32:Rootkit-gen has come up quite a few times among other Trojans, Adware, and registry issues. Last night, I deleted a file that was simply a bunch of letters and extremely long. Something like oshda..........exe
What are the next steps?
Edited by jersey441, 29 March 2010 - 04:40 PM.