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Redirect Virus


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3 replies to this topic

#1 Superpiggy95

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Posted 29 March 2010 - 05:37 AM

Hi there,
Whenever i go on google(UK) on IE, it does not suggest me anything and it is very slow.
Also it opens search pages on different tabs and redirects them to Ads, but i go onto preferences and i set them so it does suggest and does not open sites on new tabs.
But it still does not work.
I went on yahoo and it does the same thing.
Also on Mozilla home page
http://en-gb.start3.mozilla.com/firefox?cl...:en-GB:official
And it says that

The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete
* This problem can sometimes be caused by disabling or refusing to accept
cookies.
I thought this may be a different problem or is it linked?

And so i am stuck.
I ran Malware first and no malicious things came up.
then i ran the Avast! and nothing came up either.


Also my Malwarebytes can not update
error code 732

BC AdBot (Login to Remove)

 


#2 techextreme

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Posted 29 March 2010 - 09:27 AM

Check your Proxy settings in Internet Explorer to make sure malware did not alter them. If so, that can affect your ability to browse or download tools required for disinfection:

* Open Internet Explorer > click Tools > Internet Options > Connections tab.
* Click the LAN Settings... button and uncheck Use a proxy server for your LAN
or change the settings to the proxy you normally use if you previously reconfigured it.
* Remove any unknown addresses from the Address box. 80 is the default Port so it does not have to be changed.
* Click Ok and then click Ok again.
* Close Internet Explorer and restart the computer.
* An example of how to do this with screenshots can be found in steps 3-7 under the section Automated Removal Instructions... in this guide..

Check your Proxy settings in Firefox to make sure malware did not alter them:

* Open Firefox, click Tools > Options > Advanced and click the Network Tab.
* Under the Connection section click on the Settings... button.
* Under Configure Proxies to Access the Internet, check No proxy. This is the default option if you don't use a proxy.
* Click Ok and then click OK again.
* Close Firefox and restart the computer.

For other browsers, please refer to How to configure browser proxy settings.

Scan for Spyware/Adware

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled


Please post your logs when complete.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 Superpiggy95

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Posted 29 March 2010 - 10:17 AM

Hi,

No proxy settings were set and so i left everything unchanged.
both in IE and Mozilla.
Rebooted computer
but still cannot download update for mbam and error code 732 still comes out
Also i can not access malwarebytes.org website
it says that

Internet Explorer cannot display the webpage

Diagnose connection problems.

and then i diagnose and nothing seems to be the problem.
Also mozilla homepage is still saying

The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete
* This problem can sometimes be caused by disabling or refusing to accept
cookies.

and on IE ads still keep popping up and google gets redirected

#4 techextreme

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Posted 29 March 2010 - 10:52 AM

Do you have a thumb drive you can use?
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca




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