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Imgag Redirector and other pesky viruses/malware


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28 replies to this topic

#1 Nunbet1037

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Posted 28 March 2010 - 10:23 PM

Hello All:

I'm being pestered by a rather tricksy combination of viruses and/or malware. First, my basic system information:

HP d220MT
2.66 Centrino
XP Home SP3
1 GB RAM
500 GB Primary HDD
40 GB Secondary HDD

This is my wife's computer. It originally had a 40GB HDD that she filled to 95% capacity. Since it was so full and I couldn't effectively work on it, I just installed a 500GB WD HDD and cloned her original 40GB (problems and all) to the new HDD. Now I'm trying to clean it up.

Her computer has three (3) user accounts - hers, my daughter's, and mine (plus the Admin. which shows in Safe Mode). Most of the action on this unit happens on my wife's user account. My daughter uses it occasionally to chat, play games, etc. I rarely use my account, until now.

A while ago, my wife complained about a false anti-virus pop-up that she inadvertantly clicked sad.gif . I first got rid of it, and several other Trojans, malware, etc., using Malwarebytes and things seemed okay. Then the trouble really began. She couldn't get her IE to navigate anywhere and the status bar indicated it was constantly connected to a site called "www.imgag.BLAH BLAH BLAH." "Drat," I said. "Your IE has been hijacked by a redirector." In this instance the "imgag" redirector. I logged in under my daughter's user account and checked there. Same problem. I logged in under my user account, no such problem; however, after awhile I started experiencing the cascading pop-up "Runtime 216 Error at BLAH BLAH BLAH" followed by an IE crash. Since my user account seems to have the least impact, I've been working on the problems from there. On all the accounts, you usually get the message "Your last session terminated unexpectedly, do you want to BLAH BLAH BLAH" when you start IE, regardless of whether or not your last IE session terminated unexpectedly. You also frequently get an "IE must close error," especially when you are trying to connect to certain sites, i.e Microsoft, Malawarebytes, Norton, etc.

As I said, I'm doing most of the repair work under my user account, including the attached scan logs. I have been moderately successful except for the foregoing. Here's what I've recently accomplished:

-Cleaned with updated Malawarebytes and no viruses identified
-Scanned with Norton 360 with no viruses identified
-Defragged the new HDD after the clone since the 40GB didn't have enough room to defrag (it was WAAAAAY bad)
-Scanned the unmounted, original 40GB HDD outside of the OS using Norton and Malaware bytes and no viruses found (before I got the new HDD)
-CHKDSK and FDISK okay when run on the original HDD outside of the OS, so I ruled out bad boot sector, etc.

So, now that I'm completely mystified I'm turning to you fine folks. thumbup2.gif

I've followed your instructions and am attaching the DDS and GMER logs here for your review. Wondering if I need to run them in ther other user accounts, too?

Thanks in advance for your sound and sage advice.

Rich


DDS Log Follows:


DDS (Ver_10-03-17.01) - NTFSx86
Run by RA at 22:59:55.70 on Sat 03/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1143.622 [GMT -4:00]

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Print Server\PTP\PSDiagnostic.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uURLSearchHooks: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
TB: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: egreetings Toolbar: {9df9b682-9c18-4a01-bac3-a265ca7cd866} - mscoree.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [srmclean] c:\cpqs\scom\srmclean.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [PrintServer Diagnostic] c:\program files\print server\ptp\PSDiagnostic.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - hxxp://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} - hxxp://mirror.worldwinner.com/games/shared/dephlp.cab
DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} - hxxp://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} - hxxp://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
DPF: {C32F59BF-180B-416A-ABF7-161060990A88} - hxxp://download.verizon.net/sfp/Cabs/max_update/cVOLUpdate_1-0-0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: LMIinit - LMIinit.dll

============= SERVICES / DRIVERS ===============

R? AGCoreService;AG Core Services
R? EPUSBDSK;EPSON USB Mass Storage Driver
R? HwIOctl;HwIOctl
R? LMIInfo;LogMeIn Kernel Information Provider
R? LMIRfsClientNP;LMIRfsClientNP
R? USB-100;Linksys EtherFast 10/100 Compact USB Network Adapter
R? WDC_SAM;WD SCSI Pass Thru driver
R? WUSB54GSVC;WUSB54GSVC
S? afcdp;afcdp
S? afcdpsrv;Acronis Nonstop Backup service
S? BHDrvx86;Symantec Heuristics Driver
S? ccHP;Symantec Hash Provider
S? EraserUtilRebootDrv;EraserUtilRebootDrv
S? IDSxpx86;IDSxpx86
S? LMIRfsDriver;LogMeIn Remote File System Driver
S? mrtRate;mrtRate
S? N360;Norton 360
S? NAVENG;NAVENG
S? NAVEX15;NAVEX15
S? SymEFA;Symantec Extended File Attributes
S? tdrpman258;Acronis Try&Decide and Restore Points filter (build 258)
S? Viewpoint Manager Service;Viewpoint Manager Service
S? WDDMService;WD SmartWare Drive Manager
S? WDSmartWareBackgroundService;WD SmartWare Background Service

=============== Created Last 30 ================

2010-03-28 02:55:38 0 ----a-w- c:\documents and settings\RA\defogger_reenable
2010-03-26 18:39:28 0 d-----w- c:\docume~1\RA\applic~1\Malwarebytes
2010-03-26 17:55:31 0 d-sha-r- C:\cmdcons
2010-03-26 17:42:32 98816 ----a-w- c:\windows\sed.exe
2010-03-26 17:42:32 77312 ----a-w- c:\windows\MBR.exe
2010-03-26 17:42:32 261632 ----a-w- c:\windows\PEV.exe
2010-03-26 17:42:32 161792 ----a-w- c:\windows\SWREG.exe
2010-03-25 20:57:30 1024 ----a-w- c:\windows\system32\AutoPartNt.let
2010-03-25 20:57:23 2469728 ----a-w- c:\windows\system32\AutoPartNt.exe
2010-03-25 19:57:07 160288 ----a-w- c:\windows\system32\drivers\afcdp.sys
2010-03-25 19:56:11 911680 ----a-w- c:\windows\system32\drivers\tdrpm258.sys
2010-03-25 19:55:43 581984 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-03-25 19:54:53 158272 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-03-20 19:51:41 0 d-----w- C:\SWSetup
2010-03-20 17:16:49 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe
2010-03-03 12:23:32 0 d-----w- c:\docume~1\RA\applic~1\Symantec

==================== Find3M ====================

2010-01-01 21:17:18 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-01-01 21:16:48 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-01-20 21:39:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012020090121\index.dat

============= FINISH: 23:03:30.40 ===============

Attached Files



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#2 Blind Faith

Blind Faith

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Posted 01 April 2010 - 05:57 PM

Hello and welcome to Bleeping Computer! welcome.gif

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro
?



If I haven't replied in 48 hours, please feel free to send me a PM.



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#3 Nunbet1037

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Posted 04 April 2010 - 08:13 PM

Thank you for your reply!

I'm running the scans now and will post them shortly. I also apologize for my delayed response. I checked and didn't see any reply then left for the weekend Thursday evening. Only just getting back online now.

Richard

#4 Blade

Blade

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Posted 05 April 2010 - 12:41 PM

Hello, and welcome.gif to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!

If you have since resolved the original problem you were having, we would appreciate you letting us know.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.
  • I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.
  • Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine.
  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • I ask that you please refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. If you act independently it will cause changes to your system that I will not be aware of, which will make the process of cleaning the machine a much slower and more difficult process. Additionally, some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you are unsure or confused about any instructions I give you, you should ask me to clarify before doing anything. Additionally, if you run into any problems while carrying out instructions, you should STOP and reply back here explaining what happened.
  • After 5 days if a topic is not replied to we assume it has been abandoned and it is closed. If you need additional time, that is perfectly alright; you just need to let us know beforehand. smile.gif

***************************************************

Please go ahead and post the scans that Elle requested. Once we have those we'll work from there. smile.gif

~Blade

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If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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#5 Nunbet1037

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Posted 06 April 2010 - 05:15 AM

Okay, the scans are completed. Since there are multiple user accounts, I noticed that there were rather significant differences in the scans; therefore, I am going to post the scans from each user account. The accounts are named as follows:

Heather
OK
RA

Scan logs are therefore named as you requested, but are appended with either Heather, OK, or RA (the OK does not mean the file is "okay").

DDS log for user Heather:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Heather at 21:41:45.87 on Sun 04/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1143.835 [GMT -4:00]

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Upromise\dca-ua.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Documents and Settings\Heather\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uInternet Connection Wizard,ShellNext = hxxp://my.yahoo.com/
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
TB: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: egreetings Toolbar: {9df9b682-9c18-4a01-bac3-a265ca7cd866} - mscoree.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Upromise Update] c:\program files\upromise\dca-ua.exe
uRun: [Upromise Tray] c:\program files\upromise\UpromiseTray.exe
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
IE: &Search
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
Trusted Zone: natpennbank.com\secure.webbank
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - hxxp://software-dl.real.com/20c90cdf693b2b26e523/netzip/RdxIE601.cab
DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - hxxp://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} - hxxp://mirror.worldwinner.com/games/shared/dephlp.cab
DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} - hxxp://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} - hxxp://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
DPF: {C32F59BF-180B-416A-ABF7-161060990A88} - hxxp://download.verizon.net/sfp/Cabs/max_update/cVOLUpdate_1-0-0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: LMIinit - LMIinit.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\drivers\tdrpm258.sys [2010-3-25 911680]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100317.002\IDSXpx86.sys [2010-3-25 329592]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-12-12 47640]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MRTRATE.SYS [2004-8-9 36404]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2010-3-25 160288]
S3 EPUSBDSK;EPSON USB Mass Storage Driver;c:\windows\system32\drivers\EPUSBDSK.sys [2001-9-26 29983]
S3 HwIOctl;HwIOctl;\??\c:\swsetup\sp30336\hwioctl.sys --> c:\swsetup\sp30336\HwIOctl.sys [?]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100325.002\NAVENG.SYS [2010-3-25 84912]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100325.002\NAVEX15.SYS [2010-3-25 1324720]
S3 USB-100;Linksys EtherFast 10/100 Compact USB Network Adapter;c:\windows\system32\drivers\USB100M.SYS [2004-4-5 27519]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-1-2 11520]
S4 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2010-3-25 2480048]
S4 AGCoreService;AG Core Services;c:\program files\agi\core\3.1\AGCoreService.exe [2010-3-3 20480]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652]
S4 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-8-17 98304]
S4 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
S4 WUSB54GSVC;WUSB54GSVC;c:\program files\wusb54g wireless-g adapter\WLService.exe [2004-4-3 41027]

=============== Created Last 30 ================

2010-04-05 01:20:34 0 d-----w- C:\MalRemove
2010-04-04 17:51:01 0 ----a-w- c:\documents and settings\heather\defogger_reenable
2010-03-25 20:57:30 1024 ----a-w- c:\windows\system32\AutoPartNt.let
2010-03-25 20:57:23 2469728 ----a-w- c:\windows\system32\AutoPartNt.exe
2010-03-25 19:57:07 160288 ----a-w- c:\windows\system32\drivers\afcdp.sys
2010-03-25 19:56:11 911680 ----a-w- c:\windows\system32\drivers\tdrpm258.sys
2010-03-25 19:55:43 581984 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-03-25 19:54:53 158272 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-03-20 19:51:41 0 d-----w- C:\SWSetup
2010-03-20 17:16:49 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2009-01-20 21:39:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012020090121\index.dat

============= FINISH: 21:42:12.31 ===============


DDS log for user OK:


DDS (Ver_10-03-17.01) - NTFSx86
Run by OK at 21:24:53.31 on Sun 04/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1143.841 [GMT -4:00]

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\OK\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uWindow Title = Windows Internet Explorer provided by Yahoo!
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uInternet Connection Wizard,ShellNext = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
uURLSearchHooks: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
TB: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: egreetings Toolbar: {9df9b682-9c18-4a01-bac3-a265ca7cd866} - mscoree.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - hxxp://software-dl.real.com/20c90cdf693b2b26e523/netzip/RdxIE601.cab
DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - hxxp://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} - hxxp://mirror.worldwinner.com/games/shared/dephlp.cab
DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} - hxxp://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} - hxxp://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
DPF: {C32F59BF-180B-416A-ABF7-161060990A88} - hxxp://download.verizon.net/sfp/Cabs/max_update/cVOLUpdate_1-0-0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: LMIinit - LMIinit.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\drivers\tdrpm258.sys [2010-3-25 911680]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100317.002\IDSXpx86.sys [2010-3-25 329592]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-12-12 47640]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MRTRATE.SYS [2004-8-9 36404]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2010-3-25 160288]
S3 EPUSBDSK;EPSON USB Mass Storage Driver;c:\windows\system32\drivers\EPUSBDSK.sys [2001-9-26 29983]
S3 HwIOctl;HwIOctl;\??\c:\swsetup\sp30336\hwioctl.sys --> c:\swsetup\sp30336\HwIOctl.sys [?]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100325.002\NAVENG.SYS [2010-3-25 84912]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100325.002\NAVEX15.SYS [2010-3-25 1324720]
S3 USB-100;Linksys EtherFast 10/100 Compact USB Network Adapter;c:\windows\system32\drivers\USB100M.SYS [2004-4-5 27519]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-1-2 11520]
S4 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2010-3-25 2480048]
S4 AGCoreService;AG Core Services;c:\program files\agi\core\3.1\AGCoreService.exe [2010-3-3 20480]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652]
S4 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-8-17 98304]
S4 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
S4 WUSB54GSVC;WUSB54GSVC;c:\program files\wusb54g wireless-g adapter\WLService.exe [2004-4-3 41027]

=============== Created Last 30 ================

2010-04-05 01:24:28 0 ----a-w- c:\documents and settings\OK\defogger_reenable
2010-04-05 01:20:34 0 d-----w- C:\MalRemove
2010-03-25 20:57:30 1024 ----a-w- c:\windows\system32\AutoPartNt.let
2010-03-25 20:57:23 2469728 ----a-w- c:\windows\system32\AutoPartNt.exe
2010-03-25 19:57:07 160288 ----a-w- c:\windows\system32\drivers\afcdp.sys
2010-03-25 19:56:11 911680 ----a-w- c:\windows\system32\drivers\tdrpm258.sys
2010-03-25 19:55:43 581984 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-03-25 19:54:53 158272 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-03-20 19:51:41 0 d-----w- C:\SWSetup
2010-03-20 17:16:49 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2009-01-20 21:39:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012020090121\index.dat

============= FINISH: 21:25:19.28 ===============


DDS log for user RA:


DDS (Ver_10-03-17.01) - NTFSx86
Run by RA at 21:15:54.01 on Sun 04/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1143.846 [GMT -4:00]

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\RA\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
uSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uURLSearchHooks: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: agcore.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
TB: Verizon Broadband Toolbar: {4e7bd74f-2b8d-469e-d0fc-e57af4d5fa7d} - c:\progra~1\common~1\verizo~1\sfp\vzbb.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: egreetings Toolbar: {9df9b682-9c18-4a01-bac3-a265ca7cd866} - mscoree.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - hxxp://software-dl.real.com/20c90cdf693b2b26e523/netzip/RdxIE601.cab
DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - hxxp://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} - hxxp://mirror.worldwinner.com/games/shared/dephlp.cab
DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} - hxxp://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} - hxxp://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
DPF: {C32F59BF-180B-416A-ABF7-161060990A88} - hxxp://download.verizon.net/sfp/Cabs/max_update/cVOLUpdate_1-0-0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: LMIinit - LMIinit.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\drivers\tdrpm258.sys [2010-3-25 911680]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100317.002\IDSXpx86.sys [2010-3-25 329592]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-12-12 47640]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MRTRATE.SYS [2004-8-9 36404]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\logmein\x86\rainfo.sys --> c:\program files\logmein\x86\RaInfo.sys [?]
S3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [2010-3-25 160288]
S3 EPUSBDSK;EPSON USB Mass Storage Driver;c:\windows\system32\drivers\EPUSBDSK.sys [2001-9-26 29983]
S3 HwIOctl;HwIOctl;\??\c:\swsetup\sp30336\hwioctl.sys --> c:\swsetup\sp30336\HwIOctl.sys [?]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100325.002\NAVENG.SYS [2010-3-25 84912]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100325.002\NAVEX15.SYS [2010-3-25 1324720]
S3 USB-100;Linksys EtherFast 10/100 Compact USB Network Adapter;c:\windows\system32\drivers\USB100M.SYS [2004-4-5 27519]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-1-2 11520]
S4 afcdpsrv;Acronis Nonstop Backup service;c:\program files\common files\acronis\cdp\afcdpsrv.exe [2010-3-25 2480048]
S4 AGCoreService;AG Core Services;c:\program files\agi\core\3.1\AGCoreService.exe [2010-3-3 20480]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652]
S4 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-8-17 98304]
S4 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
S4 WUSB54GSVC;WUSB54GSVC;c:\program files\wusb54g wireless-g adapter\WLService.exe [2004-4-3 41027]

=============== Created Last 30 ================

2010-04-04 18:08:23 0 ----a-w- c:\documents and settings\RA\defogger_reenable
2010-03-26 02:16:15 0 d-----w- c:\docume~1\RA\applic~1\Malwarebytes
2010-03-25 20:57:30 1024 ----a-w- c:\windows\system32\AutoPartNt.let
2010-03-25 20:57:23 2469728 ----a-w- c:\windows\system32\AutoPartNt.exe
2010-03-25 19:57:07 160288 ----a-w- c:\windows\system32\drivers\afcdp.sys
2010-03-25 19:56:11 911680 ----a-w- c:\windows\system32\drivers\tdrpm258.sys
2010-03-25 19:55:43 581984 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-03-25 19:54:53 158272 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-03-20 19:51:41 0 d-----w- C:\SWSetup
2010-03-20 17:16:49 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2009-01-20 21:39:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012020090121\index.dat

============= FINISH: 21:16:36.95 ===============


Thanks again for your help!!!

Richard

Attached Files



#6 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,704 posts
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  • Gender:Male
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  • Local time:11:40 PM

Posted 06 April 2010 - 10:10 AM

Hello Richard.

No need to post logs from each profile in the future unless I specifically request them. While there are some differences in the logs for each profile, the parts of Windows that we are usually most concerned about do not differ between profiles. So, simply running tools from your main account (assuming it has administrator privileges) will suffice. Thank you for being thorough though. smile.gif

Now, let's get started.

Download Combofix from any of the links below but rename it to renamed.exe before saving it to your desktop.


Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • VERY IMPORTANT: Disable all running antivirus, antimalware and firewall programs as they may interfere with the proper running of ComboFix. Click on this link to see a list of programs that should be disabled. NOTE: This list is not all-inclusive. If yours is not listed and you do not know how to disable it, please ask.
  • Double click on renamed.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


~Blade


In your next reply, please include the following:
ComboFix log

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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#7 Nunbet1037

Nunbet1037
  • Topic Starter

  • Members
  • 39 posts
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  • Local time:11:40 PM

Posted 07 April 2010 - 10:48 PM

Okay. I ran ComboFix and it failed to download the recovery program files, but it continued with the scan anyway.

All the AV, Antispyware, firewall, etc. were off before the program ran.

Attached is the ComboFixLog file.

Thanks again!

Richard

ComboFix 10-04-06.05 - RA 04/07/2010 23:04:07.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1143.795 [GMT -4:00]
Running from: c:\documents and settings\RA\Desktop\renamed.exe
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\GRAPHICS\cookiestamp.bmp
c:\recycler\S-1-5-21-1547161642-1409082233-839522115-500
c:\recycler\S-1-5-21-4099834303-655286643-2193891516-1003
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\dirty_dishes.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\foodtray.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\heart1.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\heart2.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\heart3.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\menu_down.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\menu_up.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\mop_prop.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\accessories\ticket.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a1.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a2.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a3.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\cafe\cafe_music_a4.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\music\mainmenumusic.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\baby_cry.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\chef_cook1.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\closing_time.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\customer_ditch.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\dialog_down.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\dialog_up.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\drink_table.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\expert.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\highchair_deliver.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\highchair_pickup.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\keystroke2.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\level_lose.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\level_win.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\menu_click.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\menu_rollover.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\mop_pickup.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\mop_spill.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_bring_check_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_deliver_food_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_dish_dropoff_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_dropoff_drinks_1.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_food_ready_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_gain_heart_1.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_get_drinks_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_menu_down.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_party_arrive_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_pencil_write_2.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_pickup_food_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\sfx_seat_people_snd.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\spill.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\table_drink.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\audio\sfx\tip_2.ogg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\flo_lose.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\flo_win.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\fullscreendialog.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\high_score_menu_bg.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\levelintro.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\levelintro.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\levelover.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\longdialog.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\longdialog.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\mainmenu.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\mainmenu_logo.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\popup.jpg
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\popup.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\textfield.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\backgrounds\upgrade_lines.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowdown_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowdown_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowdown_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\arrowup_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_rotated_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\checkbox_rotated_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\decor_highlight.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\decor_normal.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\decor_selected.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_large_1.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_large_2.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_large_3.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_small_1.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_small_2.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a_small_3.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a1.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a2.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\dialog_button_a3.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\left_arrow_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\left_arrow_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\left_arrow_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button1_mask.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\main_menu_button2_mask.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\map_button_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\map_button_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\map_button_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\right_arrow_a.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\right_arrow_b.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\right_arrow_c.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\upgrade_down.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\upgrade_over.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\upgrade_up.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\buttons\welcome_player.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\actionpoints.bin
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\career.bin
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\customer.bin
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\endless.bin
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\global.bin
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\config\powerups.bin
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cook\stove.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\arrow.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\click.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\click2.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\grab.png
c:\windows\Downloaded Program Files\DinerDash2.1.0.0.55\assets\cursor\open.png
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c:\windows\Downloaded Program Files\TriJinx.1.0.0.55\TriJinx.exe

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((((((((((((((((((((((((( Files Created from 2010-03-08 to 2010-04-08 )))))))))))))))))))))))))))))))
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2010-03-25 20:02 . 2010-02-25 04:49 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\NAVENG32.DLL
2010-03-25 20:02 . 2010-02-25 04:49 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\NAVEX32A.DLL
2010-03-25 20:02 . 2010-02-25 04:49 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\NAVEX15.SYS
2010-03-25 20:02 . 2010-02-25 04:49 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\EECTRL.SYS
2010-03-25 20:02 . 2010-02-25 04:49 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\CCERASER.DLL
2010-03-25 20:02 . 2010-02-25 04:49 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\ECMSVR32.DLL
2010-03-25 20:02 . 2010-02-25 04:49 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100325.002\ERASER.SYS
2010-03-25 19:57 . 2010-03-25 19:57 160288 ----a-w- c:\windows\system32\drivers\afcdp.sys
2010-03-25 19:56 . 2010-03-25 19:56 911680 ----a-w- c:\windows\system32\drivers\tdrpm258.sys
2010-03-25 19:55 . 2010-03-25 19:55 581984 ----a-w- c:\windows\system32\drivers\timntr.sys
2010-03-25 19:54 . 2010-03-25 19:54 158272 ----a-w- c:\windows\system32\drivers\snapman.sys
2010-03-25 19:51 . 2010-03-25 19:57 -------- d-----w- c:\program files\Common Files\Acronis
2010-03-25 19:51 . 2010-03-25 19:51 -------- d-----w- c:\program files\Acronis
2010-03-25 06:30 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100317.002\Scxpx86.dll
2010-03-25 06:30 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100317.002\IDSvix86.sys
2010-03-25 06:30 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100317.002\IDSXpx86.sys
2010-03-25 06:30 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100317.002\IDSxpx86.dll
2010-03-25 06:30 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100317.002\IDSviA64.sys
2010-03-20 21:07 . 2010-03-20 21:10 -------- d-----w- c:\documents and settings\RA\Local Settings\Application Data\Adobe
2010-03-20 19:51 . 2010-03-20 19:51 -------- d-----w- C:\SWSetup
2010-03-20 17:20 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100312.001\Scxpx86.dll
2010-03-20 17:20 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100312.001\IDSXpx86.sys
2010-03-20 17:19 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100312.001\IDSvix86.sys
2010-03-20 17:19 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100312.001\IDSxpx86.dll
2010-03-20 17:19 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100312.001\IDSviA64.sys
2010-03-20 17:16 . 2009-10-23 15:28 3558912 ------w- c:\windows\system32\dllcache\moviemk.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-03 12:23 . 2010-03-03 12:23 -------- d-----w- c:\documents and settings\RA\Application Data\Symantec
2010-03-02 20:09 . 2004-08-23 04:41 -------- d-----w- c:\program files\Common Files\Symantec Shared
2010-02-25 06:24 . 2004-02-06 22:05 916480 ----a-w- c:\windows\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{0BC6E3FA-78EF-4886-842C-5A1258C4455A}"= "mscoree.dll" [2008-07-25 282112]

[HKEY_CLASSES_ROOT\clsid\{0bc6e3fa-78ef-4886-842c-5a1258c4455a}]
[HKEY_CLASSES_ROOT\agcore.AGUtils]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0bc6e3fa-78ef-4886-842c-5a1258c4455a}]
2008-07-25 15:16 282112 ----a-w- c:\windows\system32\mscoree.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{9df9b682-9c18-4a01-bac3-a265ca7cd866}"= "mscoree.dll" [2008-07-25 282112]

[HKEY_CLASSES_ROOT\clsid\{9df9b682-9c18-4a01-bac3-a265ca7cd866}]
[HKEY_CLASSES_ROOT\EGToolbar.EGToolbar]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2004-12-14 263824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2008-10-17 01:35 87352 ----a-w- c:\windows\system32\LMIinit.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDDMStatus.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDDMStatus.lnk
backup=c:\windows\pss\WDDMStatus.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WDSmartWare.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\WDSmartWare.lnk
backup=c:\windows\pss\WDSmartWare.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis Scheduler2 Service]
2009-11-12 07:49 361632 ----a-w- c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2009-09-04 17:08 935288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2009-08-13 19:51 177440 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonMyPrinter]
2007-04-04 01:50 1603152 ----a-w- c:\program files\Canon\MyPrinter\BJMYPRT.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonSolutionMenu]
2007-04-04 01:00 644696 ----a-w- c:\program files\Canon\SolutionMenu\CNSLMAIN.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
2005-03-23 23:26 217088 ----a-w- c:\program files\Microsoft IntelliPoint\point32.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-09-21 20:36 305440 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PrintServer Diagnostic]
2004-11-24 21:09 266240 ----a-w- c:\program files\Print Server\PTP\PSDiagnostic.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QAGENT]
2000-01-21 07:18 98304 ----a-w- c:\program files\Intuit\QAgent\qagent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 05:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\srmclean]
2001-07-24 21:34 36864 ----a-w- c:\cpqs\scom\srmclean.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TrueImageMonitor.exe]
2009-11-12 07:48 5106904 ----a-w- c:\program files\Acronis\TrueImageHome\TrueImageMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WUSB54GSVC"=2 (0x2)
"EPSONStatusAgent2"=2 (0x2)
"Tb2RCAssist"=2 (0x2)
"Tb2Launch"=2 (0x2)
"WDSmartWareBackgroundService"=2 (0x2)
"WDDMService"=2 (0x2)
"Viewpoint Manager Service"=2 (0x2)
"N360"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"iPod Service"=3 (0x3)
"idsvc"=3 (0x3)
"IDriverT"=3 (0x3)
"CCALib8"=2 (0x2)
"Bonjour Service"=2 (0x2)
"Apple Mobile Device"=2 (0x2)
"AGCoreService"=2 (0x2)
"afcdpsrv"=2 (0x2)
"AdobeActiveFileMonitor5.0"=2 (0x2)
"AcrSch2Svc"=2 (0x2)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [2/2/2010 4:20 AM 310320]
R0 tdrpman258;Acronis Try&Decide and Restore Points filter (build 258);c:\windows\system32\drivers\tdrpm258.sys [3/25/2010 3:56 PM 911680]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [2/2/2010 4:20 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [2/2/2010 4:20 AM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100317.002\IDSXpx86.sys [3/25/2010 2:30 AM 329592]
R2 mrtRate;mrtRate;c:\windows\system32\drivers\MRTRATE.SYS [8/9/2004 2:36 PM 36404]
S2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys --> c:\program files\LogMeIn\x86\RaInfo.sys [?]
S3 afcdp;afcdp;c:\windows\system32\drivers\afcdp.sys [3/25/2010 3:57 PM 160288]
S3 EPUSBDSK;EPSON USB Mass Storage Driver;c:\windows\system32\drivers\EPUSBDSK.sys [9/26/2001 29983]
S3 HwIOctl;HwIOctl;\??\c:\swsetup\SP30336\HwIOctl.sys --> c:\swsetup\SP30336\HwIOctl.sys [?]
S3 USB-100;Linksys EtherFast 10/100 Compact USB Network Adapter;c:\windows\system32\drivers\USB100M.SYS [4/5/2004 10:29 PM 27519]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [1/2/2010 12:10 PM 11520]
S4 afcdpsrv;Acronis Nonstop Backup service;c:\program files\Common Files\Acronis\CDP\afcdpsrv.exe [3/25/2010 3:56 PM 2480048]
S4 AGCoreService;AG Core Services;c:\program files\AGI\core\3.1\AGCoreService.exe [3/3/2010 12:20 PM 20480]
S4 N360;Norton 360;c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2/2/2010 4:19 AM 117640]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/10/2007 11:44 PM 24652]
S4 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [8/17/2009 11:52 AM 98304]
S4 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [6/16/2009 10:58 AM 20480]
S4 WUSB54GSVC;WUSB54GSVC;c:\program files\WUSB54G Wireless-G Adapter\WLService.exe [4/3/2004 2:36 PM 41027]

--- Other Services/Drivers In Memory ---

*Deregistered* - fwrdipow
.
Contents of the 'Scheduled Tasks' folder

2010-02-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-07-25 16:34]

2010-04-08 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-08-23 16:24]

2010-04-08 c:\windows\Tasks\User_Feed_Synchronization-{ECEEA14B-28E2-4B51-963C-9B69ECF6D521}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
DPF: CabBuilder - hxxp://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} - hxxp://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
DPF: {C32F59BF-180B-416A-ABF7-161060990A88} - hxxp://download.verizon.net/sfp/Cabs/max_update/cVOLUpdate_1-0-0.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-04-07 23:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1352)
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
Completion time: 2010-04-07 23:22:33
ComboFix-quarantined-files.txt 2010-04-08 03:22

Pre-Run: 460,559,269,888 bytes free
Post-Run: 460,585,050,112 bytes free

- - End Of File - - DDB3D9FC3289047B594F8E71D8694EB1

Attached Files


Edited by Blade Zephon, 08 April 2010 - 08:04 AM.
Pasted Log into reply to facilitate removal. Please do not attach logs unless specifically requested. Thanks!


#8 Blade

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Posted 08 April 2010 - 10:40 AM

Hello Nunbet1037

How is the computer running now?

Let's do a comprehensive scan for remaining malware.

Please go to the Kaspersky website and perform an online antivirus scan.
  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply .
~Blade

In your next reply, please include the following:
Kaspersky Online Scan Log

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#9 Blade

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Posted 13 April 2010 - 10:28 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

~Blade

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#10 Blade

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Posted 18 April 2010 - 03:13 AM

Topic reopened: please post the results of the Kaspersky scan.

~Blade

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#11 Nunbet1037

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Posted 20 April 2010 - 08:21 AM

Blade:

Kaspersky scan has been running for 52 hours and shows 49% complete wacko.gif . Don't know why it's so slow. A few infected items have been found so far. I'm going to let it keep running until complete (another 50 hours?) and will post the log then. I'll keep you updated if it takes longer.

Richard

#12 Blade

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Posted 20 April 2010 - 09:34 AM

Okay. . . take your time. Kaspersky scan can be very slow sometimes especially if you have a slower internet connection.

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#13 Nunbet1037

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Posted 24 April 2010 - 09:04 AM

Okay, after 140 hours, 11 minutes, and 38 seconds the Kaspersky scan is completed. It identified a couple of infected items. I don't know why it took so long, because I do have a very fast DSL connection (the node is down the block). Anyway, here's the post. I didn't know whether you wanted the HTML or TXT version, so bother are attached.

Richard

Attached Files



#14 Blade

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Posted 25 April 2010 - 12:43 PM

Hello Nunbet1037.

Yikes. . . I think that might be a new record for a Kaspersky scan. Well. . . the good news is that nothing Kaspersky found is worrisome. Those files are indicated as optional for removal. If you don't use Verizon Online Toolbar, I would suggest using Add/Remove Programs to uninstall Verizon Online.

How's the computer running?

~Blade

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#15 Nunbet1037

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Posted 28 April 2010 - 09:14 PM

That's some good news, but the computer is still running very slowly when using IE. I'll remove the Verizon toolbar. Still showing the IMGAG on Heather's profile and I frequently get the Runtime Error 216 with cascading windows popping up on my profile. With there being nothing worrisome on the scans, why is Heather's IE still being hijacked?

I'm still flummoxed. sad.gif




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