Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Browser hijack? Help please!


  • Please log in to reply
1 reply to this topic

#1 tomlondon

tomlondon

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:05:02 PM

Posted 28 March 2010 - 04:07 PM

Hi everyone,

First of all - let me say Hi, my name is Tom and I have a f$%^cked up computer.

I noticed something strange about my google searches yesterday - whenever I type a phrase into my google toolbar in the Firefox instead getting the usual page with the search results I am being bounced off between Ask, Yahoo and other search engines I have never heard of. Even when the google search page finally opens, it looks suspicious - it does not have the usual paid search results, just organic searches.

For instance - I type a search phrase "bmw uk" - I would expect to see a website of BMW UK in the paid search results as well as maybe a couple of other
automakers who bid on the same phrase in an attempt to intercept some traffic off BMW. This does not happen - just organic searches, and sometimes barely related to BMW UK. Even if I click onto the first organic search (www.bmw.co.uk) I am being taken to some other website - again, usually completely unrelated.

My first thought was to run an antivirus - I tried AVG, updated the definitions and let it run for a night - it has not found anything. I tried Spyware Doctor, AdAware, Malwarebytes and Hitman Pro 8.5, but funnily enough, none of them is able to download the latest definitions - the update always stops and there is an error code - some even say I am not connected to internet, I should reconnect and try the update again. I found an ArcaVirMicroScan - it is able to update itself, and it found two trojan infections, removed them, but the problem persists.

Anyone has an idea??? I am running an Win XP Pro by the way.

Thanks!

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,441 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:02 PM

Posted 28 March 2010 - 11:05 PM

Hello ,let's try these.

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know. If You cannot Update run it anyway,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Try Malwarebytes again.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users