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Worm/VB.EPA


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#1 reirem

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Posted 28 March 2010 - 04:26 AM

The files in my external drive happened to be infected by this worm (worm/VB.EPA) when my friend returned it to me. I can't open my files and my anti-virus (AVG) keep on alerting me threats. AVG can detect it but i think it can't heal it - all it could do was just delete my files and make it look like nothing happened, so i decided the threats to be ignored and leave it as it is until i found a solution that could retrvie and heal my infected files.

pls. help. My computer itself may not be infected but my external drive holds more files than my computer.

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#2 Elise

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Posted 28 March 2010 - 05:33 AM

Hello, I am moving your topic to the Am I Infected forum since no logs are posted.

If the external drive is connected through USB, try the following:

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

regards, Elise


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#3 reirem

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Posted 29 March 2010 - 08:08 AM

It's not working.
The flash disinfector.exe is not working...
meanwhile, I've tried to open the drive on our desktop computer (other computer-aside from what I'm using). All the folders contained are 32kb in size and detailed as application even though it isn't, but when I tried to click it I can still see the original files and folders inside, the documents, pictures. I just don't get it why it seems like the outer folder and files are the only infected ones.

note: our desktop computer doesn't have any anti-virus, so now the whole computer is infected with that damned worm. now all the files in the desktop computer are in 32kb in size and detailed as application just like the infected folders inside the drive. I think it will work just fine, the problem is just that when some files are needed from that computer and it couldn't be opened from other computer because it is infected.

I appreciate your help. thanks. and thanks in advance, if ever... hehe.

#4 Elise

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Posted 29 March 2010 - 08:31 AM

Lets see if we can get a scanner to work. If, as you state the external drive already infected the main computer, make sure EVERY drive is scanned.

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


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