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problem removing flashenhancerBHO


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#1 SirShade

SirShade

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Posted 27 September 2004 - 07:34 AM

I am in the process of cleaning a system and have hit a problem that I canít seem to resolve. That would be removing flashenhancerBHO. I have run current versions of Adaware, Spybot search & destroy, and VG Antivirus but cant seem to shake flashenhancerBHO. Adaware will pick it up and seems to remove it but after reboot its back again. I am posting the Hijackthis log file for review. Any advice that can be given Re removal of the program or would be appreciated. Also if you notice something I missed please let me know. Thanks.

Logfile of HijackThis v1.98.1
Scan saved at 7:04:54 AM, on 9/27/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
c:\progra~1\intern~1\iexplore.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Tiger Technologies\Holiday Lights\Holiday Lights.exe
C:\Documents and Settings\compaquser\Local Settings\Temp\Temporary Directory 3 for hjt.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.xuzspjnymivfwndj.com/BTxLrdkUEe...74pieSNCC7.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Flash Enhancer - {7CD20E91-1F31-41da-8379-479EA31DF969} - c:\Program Files\XML\XML.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Mscnt] c:\windows\system32\mscnt.exe /nocomm
O4 - HKLM\..\Run: [EPAK] C:\WINDOWS\EPAK.exe
O4 - HKLM\..\Run: [Dvd Dash] C:\PROGRA~1\SUPPOR~1\drvwarnhide.exe
O4 - HKLM\..\Run: [Xcpy1] "C:\Program Files\Common Files\Java\Xcpy1.exe"
O4 - HKLM\..\Run: [OSS] C:\WINDOWS\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [Face Up Tray Defy] C:\Documents and Settings\All Users\Application Data\Flap Seek Face Up\ooze mpeg.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - Startup: Holiday Lights.lnk = C:\Program Files\Tiger Technologies\Holiday Lights\Holiday Lights.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 6.0a\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &IE Toolbar search - res://C:\Program Files\Internet Explorer\Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Support - {E8ABF13D-C5F4-443C-9D5F-6CA27F2E673C} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://activex.microsoft.com/activex/contr...media/Swdir.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_In...ller/dwnldr.cab

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 27 September 2004 - 10:52 AM

Your log shows that you are seriously behind on windows updates. It is essential that you update your windows before we continue to help you as the infections could reoccur. Go to http://www.windowsupdate.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. When its done you will see on your left a section called critical updates. Click on that section and install everything that you can. When it prompts you to reboot, do so. Then repeat this process again until there are no more critical updates listed. Then post a new log.




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