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Posted 27 March 2010 - 02:36 PM
Posted 28 March 2010 - 12:53 AM
Do you know what type of hard drive it is?
Posted 28 March 2010 - 08:31 AM
Posted 29 March 2010 - 12:21 AM
Following is Dell guidance on testing the drive: How To Run DST.
If you've already followed those procedures, I would say that's conclusive. You could always run another/different diagnostic on the drive, but since it's a Dell system with a drive they have specific procedures for testing...not sure what that would gain.
In any case, if the hard drive doesn't reflect a known hard drive manufacturer (i.e., Seagate, Hitachi, et alia) on it, your options to do another diagnostic may amount to sheer guesswork. The diagnostics made by the major hard drive manufacturers...tend to be speciific to their drives alone.
Having said that, I have noticed that the current SeaTools for Windows will also test drives made by other hard drive manufactures...although that may not be true for every drive by every manufacturer.
Posted 29 March 2010 - 03:10 PM
Posted 30 March 2010 - 06:43 AM
Dells...have all sorts of CDs they issue...recovery/restore, install, etc.
Whatever CDs came with his system...those are the keys.
See Restoring Your Operating System at http://support.dell.com/support/edocs/syst...e.htm#wp1077677.
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