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Just got a blue screen


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18 replies to this topic

#1 computerxpds

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Posted 27 March 2010 - 01:45 PM

Well as the title suggests i just got a BSOD on my custom built pc specs: asus p5n-d, 4GB ram, 1TB WD green HD, NVIDIA GeForce 9500 GT, and a intel pentium dual core @2.50 Ghz.

I was just wondering why i got this BSOD.

Here is my bluescreenview file:

==================================================
Dump File : 032710-19812-01.dmp
Crash Time : 3/27/2010 2:28:40 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff700`01080000
Parameter 3 : 00000000`00002e29
Parameter 4 : 00002e14`00005c5a
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\032710-19812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

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#2 keyboardNinja

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Posted 27 March 2010 - 01:57 PM

What were you doing when it happened? With the Kernel, it could be anything.

When was the last time you updated your graphics card driver?

If it only happened once, it could just be a fluke. But if it repeats, we'll have to figure out what is causing it.

Edited by keyboardNinja, 27 March 2010 - 01:57 PM.

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#3 computerxpds

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Posted 27 March 2010 - 01:59 PM

I want doing anything that's the curious part it was at idol, i just installed x64 bit win7 about a month ago so I'm sure it should be up to date but i will check in a min.

Alright I'll keep an eye on it and see if it does it again but i have had problems in the past but with different installs of various operating systems and it was different back then.

Edited by computerxpds, 27 March 2010 - 02:01 PM.

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#4 keyboardNinja

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Posted 27 March 2010 - 02:01 PM

http://www.nvidia.com/object/win7_winvista...97.13_whql.html
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#5 computerxpds

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Posted 02 April 2010 - 04:22 PM

here we go again,

Well it just happened again and it is the same one

==================================================
Dump File : 040210-22916-01.dmp
Crash Time : 4/2/2010 5:19:23 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00005003
Parameter 2 : fffff700`01080000
Parameter 3 : 00000000`00003c69
Parameter 4 : 00003c67`000078da
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c4ace
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\minidump\040210-22916-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

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#6 keyboardNinja

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Posted 02 April 2010 - 04:28 PM

You might have bad RAM.

***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#7 computerxpds

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Posted 02 April 2010 - 04:30 PM

both ram cards are not even 3 months old (could one be getting too hot?)

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#8 keyboardNinja

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Posted 02 April 2010 - 04:35 PM

Hardware components can fail regardless of age. I've used the same desktop at home for nearly 10 years with no hardware problems. And I've seen things fail right out of the box. It happens.

Do you keep track of your system temps? What were you doing when the BSOD happened?

Just do the memtest (or boot with a single stick), and we'll strike it off the list as a possibility (assuming the test comes up empty).

Edited by keyboardNinja, 02 April 2010 - 04:37 PM.

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#9 computerxpds

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Posted 02 April 2010 - 04:39 PM

here is my latest temps

Posted Image

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#10 computerxpds

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Posted 02 April 2010 - 04:43 PM

also i will run mem test tonight

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#11 cryptodan

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Posted 02 April 2010 - 04:45 PM

Just remember that computer parts can sit on a shelf somewhere of which you do not know the storage conditions.

#12 computerxpds

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Posted 02 April 2010 - 04:48 PM

yeah and im out of warranty to isn't that convenient haha

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#13 keyboardNinja

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Posted 02 April 2010 - 04:54 PM

yeah and im out of warranty to isn't that convenient haha

Aww...dang. :huh:

Those temps are within normal ranges.

Let me know what come of the memtest.

Don't forget:

***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


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#14 computerxpds

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Posted 02 April 2010 - 06:23 PM

well guess what...... :huh: :huh:

Posted Image

great i guess i got to price out some ram but at least its only one! any suggestions on good ram card that are cheap?

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#15 keyboardNinja

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Posted 02 April 2010 - 06:29 PM

What'd I tell you? :huh:

Crucial is where I buy my RAM from. You might find slightly lower prices elsewhere, but you know you're getting the right stuff when you buy from Crucial. :huh:
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