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Virus? Firefox redirecting to wrong links


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#1 astridastrid

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Posted 27 March 2010 - 09:08 AM

Hi. I have Windows XP Professional. I had the Antivirus XP Virus (which was 'removed' twice at work by the IT techs) but my computer is still sick. When i search in google/yahoo etc and click on links, I am redirected to the wrong pages. Also, sometimes when I open firefox a new tab opens to a spammy type site (not one specific site, it varies). How do I get rid of this problem/virus?

I already have tried Malwarebytes, SpywareBlaster, Spybot, Ad-Aware, CCleaner, Symantic, McAfee, Smitrem and Smitfraudfix. I followed the instructions from http://www.pchell.com/support/smitfraud.shtml except I do not know what to do with the HijackThis system scan Analysis.

Can someone please help me? Thanks, Astrid.

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#2 techextreme

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Posted 29 March 2010 - 01:56 PM

Here at BC we have removal instructions for many many things. Antivirus XP could be one of a few. IF, you have Antivirus XP 2008, please refer to these instructions.

If you have XP Antivirus 2008, XP Antivirus 2009, and XPAntiVirus, please refer to these instructions.

Once you have run Malwarebytes ( if you are able to ) please post the log from the scan.

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#3 astridastrid

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Posted 30 March 2010 - 04:54 AM

Antivirus XP has been 'removed' but new symptoms are apparent. How do I post a log?

Edited by astridastrid, 30 March 2010 - 04:55 AM.


#4 techextreme

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Posted 30 March 2010 - 07:37 AM

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

Copy and paste the contents of that report in your next reply and exit MBAM.

Techextreme

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