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dell studio 1537 will not boot no screen


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#1 doziman803

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Posted 26 March 2010 - 07:06 PM

I have a friends laptop. Dell Studio 1537 and it will not boot. I can hear the hard drive spin and the lights on the keyboard light up then it just dies. I took out the memory and tryied just one stick and nothing.
I pulled the harddrive and the same thing happened.

Thanks
Chris

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#2 MrBruce1959

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Posted 26 March 2010 - 07:29 PM

I would try booting to a Ubuntu linux LiveCD disk and see if this is not a harddrive failure.

If you are interested in trying this troubleshooting proceedure I will provide a link to download the ISO image here.

https://help.ubuntu.com/community/LiveCD

This ISO image creates a bootable disk like operating system, which can be used for trouble shooting and does not have to be installed to run. It will run right off the cdrom disk.

This web page includes all information you'll need and because it is linux related you can pop over to the linux\unix forums section of BC.com at this link if you need more assistance:

http://www.bleepingcomputer.com/forums/f/11/linux-unix/

Good luck.

Edited by MrBruce1959, 26 March 2010 - 07:36 PM.

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#3 doziman803

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Posted 26 March 2010 - 07:35 PM

Cant use the cd it has a cd in the drive and it is none responsive.

#4 MrBruce1959

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Posted 26 March 2010 - 07:48 PM

Thanks for your reply, you say the harddrive appears to be spinning up, can you double check to see if it is the harddrive you are hearing?

Is there any physical damage to the laptop's exterior, specially the hinge areas?

Can you check to see if the processor's cooling fan is functioning properly and that there is no dust blocking any of the air vents?
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#5 doziman803

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Posted 27 March 2010 - 09:00 AM

Thanks for your reply, you say the harddrive appears to be spinning up, can you double check to see if it is the harddrive you are hearing?
yes it is the hard drive i took off the cover. Its the only part that is function but only for about 3 seconds when it stops.

Is there any physical damage to the laptop's exterior, specially the hinge areas?
Yes there is a small dent in the front right hand corner


Can you check to see if the processor's cooling fan is functioning properly and that there is no dust blocking any of the air vents?
A little bit of dust but nothing to obstruct it from spinning.

#6 MrBruce1959

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Posted 27 March 2010 - 09:23 AM

Even if the processor fan in a laptop is spinning freely you need to make sure the heatsink behind it is not clogged with dust, I have seen this a lot with laptops that shutdown or lockup frequently.
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#7 doziman803

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Posted 27 March 2010 - 10:14 AM

as far as I can tell there is nothing below the fan. I cant really tell with out pull some screws, which are on the front and back. do I need to start dismantling it or is there something else I can try?




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