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Cannot create a new user


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#1 angelsoft

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Posted 26 March 2010 - 12:57 PM

Hello. I have a problem that I've never encountered before. I am using Windows XP Pro with service pack 3 and all security updates installed.
This is a new install in which I did a full format. (Second time, actually) The first time, I put 2 names in for users...myself and my husband. I installed all of the prograns (antivirus and security updates) from my side. I went to switch to his side and NOTHING came up except windows wallpaper. When I did the <cntrl> <alt> <delete> thing, it didn't even show EXPLORER there. There were NO icons, no start menu, nothing.
Ok, so thinking it was a bad install (this is an OEM disk that I have used a few times, primarily to solve that malware Antivirus 2009 or 2010. I've since instructed hubby how to NOT get that again! lol) I did a quick format and reinstalled.
This time, I only had 1 user in there. I did all the updates, etc... and then tried to CREATE a new user allowing administrator privileges. (The main account IS adminstator privileges.) I try to log off and log on to the new user and I get a blue screen (not blue screen of death) NO background, no icons, no start menu, no toolbar.
I've been installing and messing with computers for a long time and do actually have an account through crossloop as one of their expert, though I admit I have a limited expertise.
I have never run into this and I'm so beyond frustrated. Can someone please help me before I go bald pulling my hair out over this?? lol
I think I gave you enough information, but if I forgot something, please let me know.
Thanks in advance.
Kathy
(angelsoft[/font])

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#2 cryptodan

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Posted 26 March 2010 - 01:23 PM

Have you tried using a different CD? I know it sounds weird, but in my experience I have had issues where a CD just wouldnt function.

#3 Drovers Dog

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Posted 26 March 2010 - 01:28 PM

I think your problem resolves around SP3.

SP1 and SP2 have no Problems.

Try Installing on SP2 and refusing to download SP3, also IE8., You can download them later.

During Install nominate your extra Accounts.

Ray.

Edited by Drovers Dog, 26 March 2010 - 01:37 PM.

What ever you give to others, you will get back doubled, Just make sure you only give Nice Things?......DD saying

There is a saying, "You just can't make a silk purse out of a sow's ear" it means "to be happy with what you have and not look for the impossible"......DD saying

The "Spirit" of the people who died, on that terrible day 9/11 will NEVER REST until such time as the "Imbeciles" that caused it, are eliminated through out the World.....DD saying

What is a Dog?

#4 angelsoft

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Posted 26 March 2010 - 04:11 PM

I never thought of that. If I have to redo this silly thing, I will do as you recommend. Thank you!
Kathy :thumbsup:

#5 Romeo29

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Posted 26 March 2010 - 06:30 PM

When you create a new account, Windows XP copies all the files from C:\Documents and Settings\Default User to that user's account folder.
It also creates that user's registry branch using the file NTUSER.DAT which is found in the folder C:\Documents and Settings\Default User

In my opinion, this default user folder has become somehow corrupt. Have you tried CHKDSK ?

If you want to make your husband's account an admin account, just copy your account files over to your husband's account folder. Suppose your account folder is C:\Documents and Settings\Wife. And your husband's is C:\Documents and Settings\Husband then just copy all the contents of your folder to his folder. Overwrite all files. Make sure you have enable to show hidden and system files.

You would have two identical accounts, you can make changes later after logging into your husband's account.

#6 angelsoft

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Posted 26 March 2010 - 07:03 PM

If by CHKDSK you mean that tool that shows up when I click on properties on the C drive? It runs before Windows loads, but it never tells me anything. I dont' really know how to find the log file to read what if anything it found. But that I did. Also ran Western Digital diagnostics. That came back as passing the quick test. I haven't yet run a full test. I'm really wondering if I have a corrupt windows disk or if it could be hardware messing with windows?
But CERTAINLY will try your option.
Thank you!!! :thumbsup:
Kathy

#7 Romeo29

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Posted 26 March 2010 - 07:32 PM

Yes Kathy. In a drive's properties, under Tools tab, you would find Error Checking. That's GUI version of command line tool chkdsk :thumbsup:
You can run chkdsk through command line too. Press key combination Windows Key + R, then type cmd and press Enter. This would open command prompt window. To check a disk for errors and repair them, you can give command line chkdsk /f C: for C: drive and so on. It may ask you to restart if the drive is in use.

#8 angelsoft

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Posted 27 March 2010 - 10:11 AM

I cannot thank you enough for your patience and for sharing your expertise!!
God bless you.
With great respect,
Kathy

#9 angelsoft

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Posted 27 March 2010 - 02:27 PM

I thought I had this licked!! But one teeeeeny problem rared up. I get the error: cannot copy UsrClass ... may be in use by another program. Well, what is that about? NOTHING but My Computer and Antivirus is running. Is that necessary and exactly where can I find that? It seems to be somewhere in Local Settings, but not sure where. You've been so much help that I hate to ask for a little more. But I am! lol
Thanks in advance, Romeo 29.
Respectfully,
Kathy

#10 cryptodan

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Posted 27 March 2010 - 02:56 PM

Anti-virus scanners can lock certain directories as a means to protect them.

#11 Romeo29

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Posted 27 March 2010 - 04:22 PM

Because you are logged in an account, you cannot copy or read some of its in-use files. This is how you clone an account :

I am assuming that you have logged into your husband's account at least once. If not log on and then log off. This should create a Profile folder. Lets assume the profile folder of your husband's account is C:\Documents and Settings\Husband

Windows XP (32-bit) creates a default admin account called Administrator during the Windows installation. Do you remember its password? Because we need it now :flowers: If you do not remember it, you can change its password. To change its password :
- Press Windows Key + Run, type control userpasswords2 and press Enter
- Select Administrator from the list and click on Reset Password
- type new password, save it. done.

If you are using Windows XP 64 bit, you can create a temp admin account using the same interface as given in the above method. Just click on Add and follow onscreen instructions, use the username Administrator and choose the Administrators group when asked.

To log in into this default Administrator account we need to disable Welcome Screen:
- Open Control Panel -> User Account
- Click on Change the way users log on or log off.
- Uncheck Use Welcome Screen
- Click OK to save settings

Restart your computer. You would be presented with a box to type user name and password. Type Administrator as username and the password and log on.

- Right click on My Computer, select Properties. (Or just press Windows Key + Pause )
- Choose the Advanced tab.
- Under the section User Profiles, click on Settings
- Select the user you want to clone from the list
- Click on the button labeled Copy To
- Browse the target profile folder (in your case C:\Documents and Settings\Husband as we assumed in the beginning)
- Click on the button labeled Change under Permitted to Use
- Type your husband's login username, click Check Names, click OK
- Click OK to start copying the profile files. When asked to overwrite choose Yes. You would see hard disk activity as files are being copied.

All right. Done. Now you can log off. Enable the welcome screen and fast switching and remove the default Administrator account. etc.

Had you been the administrator trying to copy profiles of two other users, you could have simply copy/pasted. But to copy your own profile this all has to be done. I hope you enjoy :thumbsup:

Edit: typos typos

Edited by Romeo29, 27 March 2010 - 04:34 PM.





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