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Help! I can't get rid of Startpage.19.AO!


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#1 fenskerl

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Posted 15 September 2005 - 08:48 PM

My computer keeps telling me that I have the trojan horse startpage.19.ao. AVG keeps popping up and I keep healing it, and it always tells me that it was successful at healing it, but it keeps coming back. Can someone give me details on just how to get rid of this? Thanks!

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#2 highlander

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Posted 16 September 2005 - 01:38 AM

Lots of info/cures about trojans here;
http://www.internetinspiration.co.uk/troja...ect_prevent.htm
if that doesn't work, make a hijackthislog and post in the correct forum, look in the tutorials if you're not sure how to do this
Beware of he who would deny you access to information, for in his heart, he dreams himself your master.

#3 stidyup

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Posted 16 September 2005 - 02:36 AM

If you think you are infected submit a hijackthis log here.

How to submit a hijackthis log

Download Hijackthis

Try running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.zip remember to extract the contents of the zip file into the same folder as Sysclean.com

or

DrWeb CureIT

If your good with the command line also try Sophos Command Line scanner this command will scan all of your hdd's SAV32CLI.EXE -F -di -remove -dn -mbr -all -zip -p=avscanlog.txt and give you a log file to review afterwards.

Also try installing and running A2 Free and Ewido

I'd also run Spybot and Adaware

If your using Win2K/XP run adaware/spybot from "safe mode with command prompt"

At the C:\ prompt type the following:-

cd\
C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofix
cd\
C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe




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