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Keep finding trojans. Don't know what to do.


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3 replies to this topic

#1 Toony

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Posted 25 March 2010 - 10:23 PM

Hello. A couple nights ago I believe I caught a trojan and I've been unsure how to permanately remove it from my computer, and what else I should do. I've run scans with malwarebytes, and AVG. AVG originally detected the threat, several of them, and said it removed them. I have run several malware bytes and AVG scans since I first got the virus and I keep finding them, usually in the same area, like they keep coming back. I took the advice of a friend and ran scans in safe mode in which malware bytes found nothing and AVG found two trojans both called Generic9. It quarantined them. I found others but they have not reappeared again today. Just found generic9 this time.

My question is, am I clear of these things now or will they keep coming back, and if I am, is there anything else I should do? I've heard they can reappear at reboot and I'd really like some professional help on this one to make sure I'm clean. I'm running another AVG scan now, and hopefully it comes up clean. I am using Vista 32 bit.

PS. These trojans all seem to come from appdata/local/temp (another was found in a .exe file in C:/WINDOWS). Should I delete the temp area? Would it help?

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#2 boopme

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Posted 25 March 2010 - 10:47 PM

Hello you may be dealing with a recurring Rootkit.
Try this temp file cleaner, if no joy see my steps below.
TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


We need a deeper look,please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic from step 9.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Toony

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Posted 26 March 2010 - 12:13 AM

I could not get gmer to run. It crashed my comp or just slowed it down to where it wouldn't function so I had to skip it. I have created a new topic Here

#4 boopme

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Posted 26 March 2010 - 08:45 AM

No problem...
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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