Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


koobface infection

  • Please log in to reply
2 replies to this topic

#1 0time


  • Members
  • 2 posts
  • Local time:10:13 AM

Posted 25 March 2010 - 06:38 PM

I have a WinXP Pro SP3 computer that suffered a virus, or worse. I did a quick and complete scan using Malwarebytes' Anti-Malware. I also did a scan with Microsoft security essentials. The problems I am having is that MBAM and MSE are being blocked from getting updates.
MSE is failing with an error of 0x80240022.
MBAM reports an error of 732 (12007, 0).
System restore will not work, and a google search in IE8 for anti virus removal help produces results, but the links are being redirected.
I also use the ZoneAlarm free version.
No CD emulation is installed.

This all came about when bill104.exe tried to get to the internet, ZoneAlarm stopped it. I deleted bill104.exe and BILL104.EXE-30AEF55F.pf after doing an internet search. I then did the MSE and MBAM scans.

MSE quarantined the following:
and removed the following:

MBAM deleted a registry value of:
HKEY_LOCALMACHINE\Microsoft\Currentversion\Run\sysfbtray (worm.KoobFace) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\bk23567.dat (koobface.trace) -> Quarantined and deleted successfully.
C:\WINDOWS\fdgg34353edfgdfdf (koobface.trace) -> Quarantined and deleted successfully.

Edited by 0time, 26 March 2010 - 06:53 AM.

BC AdBot (Login to Remove)


#2 0time

  • Topic Starter

  • Members
  • 2 posts
  • Local time:10:13 AM

Posted 31 March 2010 - 05:30 PM

It's been 5 days.
How long does it take for someone to reply?

#3 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,490 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:11:13 AM

Posted 31 March 2010 - 08:31 PM

Hello try running MBAM from a different user account. Update,rescan and post a log.

Either way Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users