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Redirect Virus


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#1 kb13

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Posted 25 March 2010 - 03:51 PM

Hi there - my computer appears to have picked up the redirect virus - when I click on a website link in google it redirects me to another website (there's a whole bunch of different types of websites it sends me to). If I click back sometimes it will go back to google and other times it continues to redirect back to whatever site it sent me to. I looked online to see what other people have done to solve this problem - I saw that Hitman Pro was the only program that seemed to be able to fix this, so I downloaded the free copy and scanned my computer, and although it found and removed a couple things, I'm still having redirect issues. Another site said to check the Hosts file in the System32 folder - I did this and found an error - my internet site had been reset to something like : : 1 - I fixed this back to the number it should have been but I'm still being redirected. I've used Malewarebytes, McAfee, Defender, and now Hitman Pro and none of it will find the virus. I'm at a loss as to what to do next - any help would be extremely appreciated, thank you.

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#2 boopme

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Posted 25 March 2010 - 04:19 PM

Hello please post the infected Malwarebyte s log.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 kb13

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Posted 25 March 2010 - 05:46 PM

Hi, thanks for the help - here's the log for the first scan I ran that identified some issues (the rest of the scans - and I have run full scans - have been negative):

Malwarebytes' Anti-Malware 1.44
Database version: 3835
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

07/03/2010 9:52:41 PM
mbam-log-2010-03-07 (21-52-41).txt

Scan type: Quick Scan
Objects scanned: 128123
Time elapsed: 10 minute(s), 50 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 3
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 5
Files Infected: 25

Memory Processes Infected:
C:\Users\Guest\AppData\Local\Temp\2BB2.tmp (Trojan.Tracur) -> Unloaded process successfully.

Memory Modules Infected:
C:\Windows\System32\btosif_wincal32.dll (Trojan.Tracur) -> Delete on reboot.
C:\Users\Guest\AppData\Roaming\257A.tmp (Trojan.Tracur) -> Delete on reboot.
C:\Windows\System32\CtCamMgr32.dll (Trojan.Tracur) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{04b1d439-7b41-4042-ba4f-52c3ee57d0e4} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{04b1d439-7b41-4042-ba4f-52c3ee57d0e4} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\.fsharproj (Trojan.Tracur) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rthdbpl (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: c:\windows\system32\btosif_wincal32.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Tracur) -> Data: system32\btosif_wincal32.dll -> Delete on reboot.

Folders Infected:
C:\ProgramData\1017530211 (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\Users\Amanda\AppData\Roaming\SystemProc (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D} (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content (Worm.Prolaco.M) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\CtCamMgr32.dll (Trojan.BHO.H) -> Delete on reboot.
C:\Windows\System32\btosif_wincal32.dll (Trojan.Tracur) -> Delete on reboot.
C:\Users\Guest\AppData\Roaming\257A.tmp (Trojan.Tracur) -> Delete on reboot.
C:\Users\Guest\AppData\Local\Temp\2BB2.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Amanda\AppData\Roaming\320C.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Amanda\AppData\Roaming\42EE.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Amanda\AppData\Roaming\63B8.tmp (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\btwhidcs32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Guest\AppData\Local\Temp\3821.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Users\Amanda\downloads\PLAY_MP3.exe (Adware.Mirar) -> Quarantined and deleted successfully.
C:\Users\Amanda\downloads\QuickTime_Update_KB500068.exe (Malware.Ackantta) -> Quarantined and deleted successfully.
C:\Users\Amanda\downloads\QuickTime_Update_KB689334.exe (Malware.Ackantta) -> Quarantined and deleted successfully.
C:\Users\Amanda\downloads\QuickTime_Update_KB914305.exe (Malware.Ackantta) -> Quarantined and deleted successfully.
C:\ProgramData\1017530211\1.rar (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\ProgramData\1017530211\3.rar (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\ProgramData\1017530211\5.rar (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\ProgramData\1017530211\new.i0 (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\ProgramData\1017530211\new.i3 (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\ProgramData\1017530211\new.i5 (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\Users\Amanda\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{9CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content\timer.xul (Worm.Prolaco.M) -> Quarantined and deleted successfully.
C:\Windows\System32\serauth1.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\serauth2.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#4 kb13

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Posted 25 March 2010 - 08:21 PM

I did the ATF Cleaner and the SUPER in safe mode. The Super found 16 adwares and quarantined them (see log below) but the virus is still there as I got redirected when doing a google search again.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/25/2010 at 06:07 PM

Application Version : 4.34.1000

Core Rules Database Version : 4732
Trace Rules Database Version: 2544

Scan type : Complete Scan
Total Scan Time : 02:06:32

Memory items scanned : 356
Memory threats detected : 0
Registry items scanned : 9230
Registry threats detected : 0
File items scanned : 180232
File threats detected : 16

Adware.Tracking Cookie
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@ad.yieldmanager[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@ads.addynamix[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@ads.revsci[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@adserver.adtechus[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@advertising[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@apmebf[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@at.atwola[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@atdmt[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@bluestreak[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@canoe.112.2o7[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@casalemedia[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@doubleclick[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@kontera[2].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@mediaplex[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@realmedia[1].txt
C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Cookies\Low\guest@tacoda[2].txt

#5 boopme

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Posted 25 March 2010 - 08:21 PM

Also MBAM needs an up date
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

How is it running now?

Edited by boopme, 25 March 2010 - 08:46 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 kb13

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Posted 25 March 2010 - 08:58 PM

If SAS is the SUPERAntiSpyware, I ran that and posted the log in the previous entry - that's what removed the 16 adwares.

I just updated malwarebytes and re-ran it the way you said: it found nothing, but the problem is still happening.

Malwarebytes' Anti-Malware 1.44
Database version: 3914
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

25/03/2010 6:54:58 PM
mbam-log-2010-03-25 (18-54-58).txt

Scan type: Quick Scan
Objects scanned: 129023
Time elapsed: 8 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 kb13

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Posted 25 March 2010 - 09:04 PM

I just tried running GooredFix as I'd read previously somewhere else that it seems to work - it found and deleted something (I've posted the log below) and my google searches appear to be working properly now. Hopefully that will be it, unless you think there's something else that I should try?

GooredFix by jpshortstuff (08.01.10.1)
Log created at 18:59 on 25/03/2010 (Amanda)
Firefox version 3.6 (en-US)

========== GooredScan ==========

Deleting "C:\Users\Amanda\Application Data\Mozilla\Firefox\Profiles\3o41u8ou.default\extensions\{1c225fbc-5d2d-4b08-aa2e-df392893e9c2}" -> Success!

========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{85E85FF9-E50C-42DE-8A3D-61485FD6C8DB} [19:01 03/07/2008]
{972ce4c6-7e08-4474-a285-3208198ce6fd} [22:01 13/08/2007]

C:\Users\Amanda\Application Data\Mozilla\Firefox\Profiles\3o41u8ou.default\extensions\
foxmarks@kei.com [03:25 01/02/2010]
piclens@cooliris.com [03:25 01/02/2010]
{0545b830-f0aa-4d7e-8820-50a4629a56fe} [03:25 01/02/2010]
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}(93) [17:13 21/01/2008]
{20a82645-c095-46ed-80e3-08825760534b} [00:01 03/09/2009]
{73a6fe31-595d-460b-a920-fcc0f8843232} [02:10 21/03/2010]
{7b821b0e-b102-4f9b-b6e3-433ede1fe379} [03:43 28/08/2009]
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [02:08 21/03/2010]
{AE93811A-5C9A-4d34-8462-F7B864FC4696} [16:54 27/02/2010]
{B042753D-F57E-4e8e-A01B-7379A6D4CEFB} [03:28 25/09/2009]
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389} [03:26 01/02/2010]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [20:29 03/07/2009]

-=E.O.F=-

#8 boopme

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Posted 25 March 2010 - 09:20 PM

Ok yes that's SAS. Goored was the next step. So if all's good here then..

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 kb13

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Posted 25 March 2010 - 09:34 PM

Ok, I've done those, is there anything else I should do? Thanks very much for your help!

#10 boopme

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Posted 25 March 2010 - 09:46 PM

You're welcome from all of us here at BC. We are glad to have helped.
Please take a few minutes to read our quietman7's excellent Tips to protect yourself against malware and reduce the potential for re-infection:,in post 17. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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