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Google search re-directing and Program Manager not working after invaded with "CleanUp Antivirus Virus"

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#1 tchang22


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Posted 25 March 2010 - 01:21 PM

I have a re-direct problem in my internet search. Every time, I do a search in Google, It will re-direct to a site that sells something. Google also asks me to type a computer generated words before I can start using google search. It says

"We're sorry...... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now. To continue searching, please type the characters you see below"

My program manager also did not work after my computer was invaded by "CleanUP Antivirus Virus". Even I have removed the virus registry and associated files and use Kaspersky antivirus to scan my whole disk. I still can not use my program manager and continue to have re-directing problem. I read in your Forum that someone has posted similar problem and using Combofix to solve the problem. Please help me if my problem can be fixed by Combofix? Thanks.

I have Window XP professional and running either IE 8 and Google Chrome.

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#2 Elise


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Posted 25 March 2010 - 02:02 PM

As no logs have been posted, I am shifting this topic from the specialized Malware Removal forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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